May 14

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COVID-19 is shifting use of technology in government. Remote work is increasing, as is the demand for delivery of resident services online. New technology systems are being implemented on an accelerated schedule. It is likely that this period of transformation will continue as parts of the country reopen, expand COVID-19-related response capabilities and/or see additional waves of infection.

This shift in technology means system availability is more critical than ever to your agency’s success. Executing your organization’s mission effectively in these unprecedented times may be an important factor in the face of inevitable budget cuts.

Optimizing the incident management process is a key factor in maintaining system uptime. To that end, this webinar will cover:

  • Challenges in remote IT operations and management
  • Underlying issues in accelerated system implementation and cybersecurity
  • An overview of IT incidents
  • IT solution mapping
  • New funding sources and strategies


Brian Toolan

Brian Toolan

Industry Solutions Director, Everbridge

Bill Reese

Bill Reese

Senior Enterprise Sales Engineer, Everbridge

Morgan Wright

Morgan Wright — Moderator

Senior Fellow, Center for Digital Government