IE 11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.

Technology Investment Must Go Beyond Single Use Cases

West Virginia CTO Josh Spence on why tech chiefs need to be cautious when taking on new projects if they do not serve a greater purpose for the organization, and how that plays into the state’s resiliency.

West Virginia CTO Josh Spence discusses data center
West Virginia CTO (right) gives a presentation at the annual National Association of State Chief Information Officers conference in Nashville.
One of the challenges gov tech leaders continue to face is the balance between a focus on maintaining what they currently have in their portfolios with what is out on the horizon that may benefit their jurisdictions.

At the National Association of State Chief Information Officers (NASCIO) Annual conference last week, West Virginia Chief Technology Officer Josh Spence discussed how solutions that may seem advantageous for current operations might not really be in the state's best financial interest in the long term. Technology must have broader applications.

“We need to look at and understand how we operate business today, but then forecast where we want to be in the future and let technology take us there,” he said.

By prioritizing what is essential to the enterprise and therefore worth funding, West Virginia will be able to maintain its systems in the event of a disruption or major shift in how technology serves the organization going forward.

Lauren Harrison is the managing editor for Government Technology magazine. She has a degree in English from the University of California, Berkeley, and more than 10 years’ experience in book and magazine publishing.
Special Projects
Sponsored Articles
  • How the State of Washington teamed with Deloitte to move to a Red Hat footprint within 100 days.
  • The State of Michigan’s Department of Technology, Management, and Budget (DTMB) reduced its application delivery times to get digital services to citizens faster.

  • Sponsored
    Like many governments worldwide, the City and County of Denver, Colorado, had to act quickly to respond to the COVID-19 pandemic. To support more than 15,000 employees working from home, the government sought to adapt its new collaboration tool, Microsoft Teams. By automating provisioning and scaling tasks with Red Hat Ansible Automation Platform, an agentless, human-readable automation tool, Denver supported 514% growth in Teams use and quickly launched a virtual emergency operations center (EOC) for government leaders to respond to the pandemic.
  • Sponsored
    Microsoft Teams quickly became the business application of choice as state and local governments raced to equip remote teams and maintain business continuity during the COVID-19 lockdown. But in the rush to deploy Teams, many organizations overlook, ignore or fail to anticipate some of the administrative hurdles to successful adoption. As more organizations have matured their use of Teams, a set of lessons learned has emerged to help agencies ensure a successful Teams rollout – or correct course on existing implementations.