Engaging the Connected Citizen

Governments are increasingly turning to tools like social media, mobile apps and new website capabilities to deliver information and services and to encourage citizen engagement. However, all the buzz around new social media capabilities can sometimes distract governments from what citizens care about most – getting the information they need, when they need it. So, how can a government improve citizen access and participation online while not being distracted from the fundamentals of information and service delivery? This Center for Digital Government issue brief offers some advice to governments looking to engage their citizens with digital tools. A digital practices checklist helps them assess what they are doing currently and discover new ideas for next steps.

Why Document Management Solutions Do More than Cut Costs

Find out why 48 percent of HHS leaders said document management solutions have the largest potential value in improving the delivery of citizen services and benefits in this issue brief.

Web-Scale 101: From Hyper-Convergence to Cloud Infrastructure

Gartner estimates that Web-Scale IT will be in more than half of the world's enterprises within the next five years. Get up to speed on this disruptive technology in the comprehensive new eBook.

Big Data Integration and Analytics for Cyber Security

Download this Cyber Security eBook to learn why Big Data analytics, along with advanced network security, are important components to mitigating cyber attacks.

Why Now is the Time to Make Government More Mobile, Personalized and Engaging

People today are immersed in a consumer-centric world that is increasingly personalized and mobile, which is raising their expectations for how accessible and easy transactions should be across all industries — even government. Find out why it’s critical — and how it can even be cost-effective and simple — for government to provide more mobile, personalized and engaging ways for citizens to access services in this Q&A.

Meeting Citizen Expectations with Improved Government Interactions

By providing more personalized constituent care and adapting to their mobile lifestyles, government agencies at all levels can reduce cost and time burdens and be better prepared and more efficient at solving constituent problems. Find out how in this issue brief.

MarkLogic Helps Fairfax County Residents Become More Civic-minded

Fairfax County, Virginia is one of the largest counties in the nation, with more than one million residents and a budget larger than that of four states combined. The Fairfax County Department of Information Technology (DIT) uses modern information technologies to improve citizen access to government information and services, including a wide variety of mapping data from the county’s geographic information system (GIS). The DIT’s goal is to provide the community with convenient access to app

Fairfax Increases Its Ability to Promote Open Government While Reducing Cost

Fairfax County, Virginia is modernizing with next-generation technology. It is increasing efficiency in its public services, promoting open government, and streamlining operations - all by using MarkLogic’s Enterprise NoSQL database.

10 Major Insights About Internet of Everything (IoE) in the Public Sector

Cisco recently concluded a comprehensive economic analysis based on 40 agency-specific and cross-industry use cases. This “bottom-up” analysis spanned the public-sector spectrum, encompassing education, culture and entertainment, transportation, safety and justice, energy and environment, healthcare, defense, and next-generation work and operations.

Analyst Report: How to Become a Smart City Using the Internet of Everything

This 18-page IDC white paper discusses trends driving smart city growth, the vision for the smart city of the future and the maturity cycle that cities can progress through to become a smart city. It includes real-world examples of cities on the path to becoming "smarter" and lays out concrete actions that leaders can take to move toward a well-managed smart city.

Public Safety, Justice, and the Internet of Everything Whitepaper

Learn about the Internet of Everything (IoE) and how connecting the unconnected can transform public safety and justice agencies, and partner for citizen safety.
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