Engaging the Connected Citizen

Governments are increasingly turning to tools like social media, mobile apps and new website capabilities to deliver information and services and to encourage citizen engagement. However, all the buzz around new social media capabilities can sometimes distract governments from what citizens care about most – getting the information they need, when they need it. So, how can a government improve citizen access and participation online while not being distracted from the fundamentals of information and service delivery? This Center for Digital Government issue brief offers some advice to governments looking to engage their citizens with digital tools. A digital practices checklist helps them assess what they are doing currently and discover new ideas for next steps.


SonicWALL Security as a Service

SonicWall, a trusted security partner for the past 25 years, portfolio has ranged from network security to access security to email security, which enables organizations and agencies to accelerate and grow. SonicWall provides you with the same level of network security that NASA demands!

Best Practice Guide for Cloud and As-A-Service Procurements

While technology service options for government continue to evolve, procurement processes and policies have remained firmly rooted in practices that are no longer effective. This guide, built upon the collaborative work of state and local government and industry executives, outlines and explains the changes needed for more flexible and agile procurement processes.

PIV-I: The Best Solution for Federal Contractors

In response to the unprecedented level of cyber attacks aimed at compromising government IT infrastructure,. SureID Certified PIV-I with multifactor authentication can help federal contractors achieve NIST SP 800-171 compliance.

When a Comment Becomes a Crisis: What to Do When Going Viral Happens to You

Download this case study to learn how Skagit County used a social media archiving service to automatically capture and monitor all social media communications during a challenging situation.

The Next Generation of Content Management

Download this case study to learn how Skagit County leveraged ECM technology to streamline processes, increase transparency and improve services.

An Innovative Approach to Modernizing Radio Network Infrastructure

Download this case study to learn more about Fairfax County’s journey to a more streamlined, cost-effective approach to communication.

Why More Data is Heading to the Cloud

Read this paper to take a closer look at why some government agencies are moving more data to the cloud.

Network Convergence: The Right Path for Modernization

Download this paper to learn how your agency can benefit from network modernization.

Why Convergence is Critical to Modernize Government Networks

Download this infographic to learn where government stands in terms of network modernization.

Are You Ready for Analytics?

Download this paper to learn about the strategic factors behind any successful analytics effort and how your jurisdiction can better prepare for an analytics program.