Streamlining the Response to Public Records Requests

Fulfilling a public records request used to be a daunting task for La Plata County, Colo., where state law requires response within 72 business hours. With legal implications looming overhead, La Plata decided it was time to replace its antiquated approach to document management. Today, La Plata’s response process is largely automated within its Laserfiche enterprise content management system, and county employees and taxpayers are reaping the benefits. Download this case study to learn more about La Plata County’s story.

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