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Accurate identity verification is foundational to expanding government digital services.
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How AI-enhanced observability empowers government IT teams to streamline management in hybrid environments.
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Legacy VPNs, once a cornerstone of secure network access, have now become cybersecurity vulnerabilities. Learn why Zero Trust Network Access is the modern solution for secure, high-performance remote access, improving user experience while eliminating risks associated with VPNs.
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State and local governments, along with educational institutions, are increasingly adopting AI to harness data for improved decision-making and services. AI's potential, driven by cloud computing and data strategies, is vast—from enhancing public safety to personalizing education. Success hinges on shifting from exploration to implementation, as organizations develop enterprise strategies that integrate AI and cloud technologies.
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Public-sector IT departments embarking on modernization efforts can follow these tips to overcome common challenges like resource restraints and staffing issues.
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State and local governments are increasingly turning to multicloud environments for flexibility and innovation, but these benefits bring new security challenges. To protect sensitive data and systems, a modern, multifaceted approach using AI-driven tools and Zero Trust strategies is essential for addressing the risks of complex cloud architectures.
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In what NASCIO called a historic first, digital government services tied cybersecurity for No. 1 this year.
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Covered California delivers health insurance to state residents via the exchange it created in 2012. In 2020, the agency’s consumer-facing platform, CalHEERS, struggled to keep up with a historic spike in enrollments during COVID-19. This forced agency CIO Kevin Cornish to act quickly and decisively. In this Q&A, Cornish explains how the cloud has made his agency’s IT system more responsive and resilient.
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DuPage County's seamless dispatch system boosts 911 response efficiency, integrating 62 agencies for faster, coordinated emergency services.
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A report on trends in the public sector reveals state and local government IT departments are looking to implement ITIL best practices and ITIL-aligned tools to better serve citizens.
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The state used AI/ML-driven identity verification software to fight fraud and deliver nearly $1 billion in post-COVID-19 mortgage relief.
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The emerging state of AI-focused legislation, two primary challenges AI presents, and controls that help agencies achieve legislative compliance.
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Modern identity technology strengthens fraud protection for the state’s online motor vehicle portal and saves residents a projected 157,000 hours of friction annually.
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Learn how the convergence of self-service and automation in public-sector IT enhances efficiency for government agencies — streamlining access to services, freeing up resources and fostering innovation.
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New research shows reliance on outdated identity verification methods.
Industry Q&As
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Higher education institutions need reliable, scalable cloud storage to manage the terabytes of new data created every day by students, faculty and staff. It’s important to find the cloud storage solution that fits your institution’s unique needs. Here are four questions every higher education institution should be asking about any potential new cloud storage solution.
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Buses provide high-capacity transit service. But cars parked illegally at bus stops put riders in danger and prevent people with disabilities from safely boarding or exiting the bus. Hayden AI’s Automated Bus Stop Enforcement Platform enforces bus stop parking laws and makes it safer and easier to board buses.
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Machine learning and process automation help government agencies simplify and accelerate interactions with constituents, which strengthens the public’s trust, says Noel Loughrin, who worked in county government in Southern California for seven years before moving to the private sector. This Q&A explores how.
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In this Q&A, Rory Costello and May Boucherak, principals at KPMG and national leaders within the firm’s grants management practice, share their perspectives on how agencies can enhance grants management and maximize the impact of federal dollars.
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Street sweeping improves road conditions, safety and quality of life. But vehicles violating no-parking rules on street sweeping day slow down sweeping efforts and make it impossible to fully sweep roads. AI-powered cameras mounted on sweeper vehicles help cities enforce parking violations, making the street sweeping process safer and more efficient.
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When drivers illegally pass stopped school buses, it endangers children’s lives. AI-powered cameras mounted on school buses can automatically enforce no-passing laws, making it safer for kids to travel to and from school.

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Enforcing traffic laws is a critical part of keeping communities safe, but traffic stops can be dangerous. AI-powered cameras mounted on enforcement vehicles give cities a safe and efficient way to enforce parking and traffic laws.
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Streetcars provide high-quality transit service. But drivers illegally passing stopped streetcars put riders and pedestrians in danger. AI-powered cameras help cities enforce streetcar passing laws – improving transit safety and efficiency for all.
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With AI-powered cameras mounted on buses, cities can cut down on illegally parked cars that block bus lanes – making bus transit faster, safer and more efficient.
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One impact of the pandemic on the public sector has been the widespread embrace of cloud technologies. Now more than ever, state and local governments are turning to cloud providers for applications related to everything from security to storage to data analytics. Jim Helou, worldwide leader of business development for AWS Marketplace public sector, explained how a digital marketplace can enhance the procurement process.
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State and local governments are accelerating technology modernization, and embracing cloud as a vital part of those efforts. In this Q&A, Celeste O’Dea, Oracle senior managing director of strategic programs for government and education, and William Sanders, Oracle director of strategic programs for government and education, discuss the ways in which a cloud platform can provide a solid foundation for enterprise adoption.
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In this Q&A, Maggie Hallbach, Senior Vice President of Business Development and Strategic Sales, Verizon, discusses the changing nature of communications and how new technologies fuel remote work and better constituent services.
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In 2021, Government Technology and Google Cloud convened roundtable discussions with IT leaders in 15 states to ask them about their current challenges and future perspectives. In this Q&A, Chris Hein, head of customer engineering for public sector at Google Cloud, discusses key findings from these discussions.
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Chris Hein, head of customer engineering for public sector at Google Cloud, talks about what zero trust security is and why the concept is increasingly relevant to state and local government agencies.
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City clerk’s offices tend to rely on paper-based processes to handle the increasingly cumbersome task of campaign finance management. In this Q&A, Ron Davis, the CEO and co-founder of EasyVote Solutions, discusses how electronic reporting systems provide greater efficiency and transparency.