Governments around the world — including the U.S., UK and Australia — are increasingly recognizing the transformative power of artificial intelligence and machine learning (ML) in public service delivery. According to a new white paper from Granicus, a leading global provider of customer experience technologies and services for government, AI/ML can revolutionize how public services are delivered, enabling intuitive, accessible and tailored interactions without the need for citizens to navigate complex bureaucratic structures.

Driven by the largest donation in the university's history, the Bellini College of Artificial Intelligence, Cybersecurity and Computing will focus on the intersection of AI and cybersecurity and meeting workforce needs.

Some schools in Connecticut are at the forefront of embracing artificial intelligence, as the state launched a pilot program this year in half a dozen districts to help introduce state-approved AI tools to classrooms.

At a hearing for Pennsylvania lawmakers last month, elected officials and local business leaders discussed the challenges Pittsburgh faces in attracting AI to the region — but also highlighted its advantages.