In the annual Digital Cities Survey, top performers are prioritizing cybersecurity and customer experience, as well as harnessing AI. The following takeaways offer a snapshot view.

Where do things stand with the deployment of zero-trust architectures in federal, state and local governments across the country — and the world? Here’s a March 2025 roundup.

Transportation departments in Texas and California are exploring artificial intelligence, and the latter may create a chief data and AI officer role. These agencies, an executive said, will face “major workforce transformations.”

Data privacy remains a primary concern for government agencies adding artificial intelligence into the fidelity monitoring process, but the impact for employees — and the people they serve — can be substantial.