Artificial Intelligence
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AI can streamline how government serves residents, but automating bad processes only accelerates frustration. Here's why fixing policies is the first step to successful AI in customer service. -
Demonstrating equity, transparency and accountability can guide AI in delivering value, Jaime Wascalus, CIO for Saint Paul, Minn., said Thursday during the second annual GovAI Coalition Summit.
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State regulators approved a modified electricity rate for Consumers Energy customers, designed to let it serve data centers but protect consumers from increased costs. It’s the first of its kind in Michigan.
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Northern California prosecutors used artificial intelligence to write a criminal court filing that contained references to nonexistent legal cases and precedents, says a Northern California district attorney.
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State, local and federal elected leaders examined the landscape around AI technology and policymaking Wednesday at the second annual GovAI Coalition Summit in San Jose. An industrial revolution, one said, is near.
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The city’s new request for information invites innovators — from startups to major tech firms — to apply artificial intelligence solutions to city operations, public access and transparency challenges.
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At a State of Education forum hosted by the Decatur-Morgan County Chamber of Commerce, school and college officials agreed that artificial intelligence has already become an essential tool for both teachers and students.
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California's tech companies, the epicenter of the state's economy, sent politicians a loud message this year: Back down from restrictive artificial intelligence regulation or they'll leave.
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Punitive, fear-driven approaches to rule-making about artificial intelligence in higher education can deepen mistrust, stress and disconnection among students. Alternatively, there are opportunities for teachable moments.
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San Jose Mayor Matt Mahan opened the second annual GovAI Coalition Summit by announcing a new public-private partnership initiative to bring artificial intelligence education to any resident who wants it.
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A bill proposed by state representatives would empower the Attorney General to investigate, issue cease-and-desist orders and seek civil penalties against AI companies of up to $50,000 per violation.
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As governments at all levels continue to embrace new developments in artificial intelligence, cities are using automation for everything from reducing first responder paperwork to streamlined permitting.
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Dire predictions about automation and job loss in the face of technological innovation aren't new. Students can turn this moment of uncertainty around AI into an advantage if they build the right skills and relationships.
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The AI Readiness Project is an endeavor intended to help states, territories, and tribal governments build their capacity to use AI responsibly through convenings, knowledge sharing and pilots.
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Washington was among the first states to kick off AI guidance for schools statewide, and it's now working with Microsoft to find use cases and best practices for schools and colleges.
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Research at the University of Wisconsin-Stout is studying the potential use of generative artificial intelligence to ensure that assignments fit within the Transparency in Learning and Teaching (TILT) framework.
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The Cooperative Agreement for Artificial Intelligence Advising Services enables collaboration between the state and the University of Pennsylvania, with the latter advising the government on AI.
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The 2025 Massachusetts AI Models program doled out seven grants, including five to university-led artificial intelligence research projects in manufacturing, energy and climate resilience.
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According to the senior ed-tech director for Tucson Unified School District in Arizona, the key to drafting an AI policy that works for everyone in the district is to get input from people in a diverse mix of roles.
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People are less worried about AI taking humans’ jobs than they once were, but introducing bots to the public-sector workplace has brought new questions around integration, ethics and management.
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More data centers may be built in the Tucson area as well as the controversial Project Blue — one slated for Davis-Monthan Air Force Base and another complex in the far north end of suburban Marana.
