As the state of South Dakota works to transform outdated IT systems, enhance cybersecurity and explore emerging technologies, state IT leadership is keeping the citizens’ experience at the heart of these efforts.
The city of Chicago’s recently established Department of Technology and Innovation aims to transform the way city agencies work with one another and the way the city provides services to constituents.
The 2024 Government Innovation Challenge and Pitchfest puts gov tech startups in touch with potential local government partners to address pressing public-sector issues. The event will be held in Kansas City, Mo., on April 30.
The deal comes amid expectations for a relatively healthy year in the gov tech industry. Granicus plans to use the acquisition to expand its permitting, licensing and compliance capabilities for public agencies.
The Oregon Employment Department’s new technology system will go live March 4, about 15 years after the state received federal funding to replace its obsolete technology.
AI-powered chatbots and translation tools are just some of the offerings available to state and local governments looking to connect with residents and increase civic participation.
The U.S. General Services Administration has chosen to collaborate with four states to pilot a text notification platform geared toward enhancing internal and external communication surrounding federal benefits services.
Minnesota leveraged Google AI to create a multilingual virtual assistant. Data from a records request reveals how it’s really being used by a diverse population and potential limitations with the technology.
A state agency is seeking more than $60 million to upgrade a centralized financial management system after halting botched work on the critical project last year.
Massachusetts has appointed Ashley Bloom as the state’s new chief IT accessibility officer, a role in which she will be responsible for improving the accessibility of the state’s digital services.
Residents in Lehigh County can now provide 911 dispatchers with smartphone camera access to allow them to gather firsthand information about the particular emergency being reported.
The Routing Company has partnered with Swiftly to bring real-time transit vehicle location feeds into its trip-planning app to ensure reliable connections with other transit providers.
The upgrade makes it easier for residents and tourists to pay for transit service in the region. The new payment system now works with major credit cards, freeing them from downloading an app or buying a paper ticket.
A newly launched program in Fairfax County, Va., is offering small businesses technical assistance in a range of areas, helping them enhance their website, e-commerce capabilities, digital presence, and more.
The new office will broaden and restructure city service options for residents, while also building a collaborative team to meet government agency IT needs throughout the city. Its work begins officially in the new year.
Kuldip Mohanty, who has been serving as the state’s CIO since February, is using his substantial private-sector experience to guide how NDIT serves its agency customers and constituents.