Government Experience
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The state is working to create a digital licensing system for hunters, anglers and others. But a recent audit points out problems with the system and offers guidance for similar projects in other states. -
Where last year’s federal DOGE activities implemented disruptive cuts designed to shrink the size of government, states and localities are taking a different approach, recasting efficiency as a broader transformation agenda.
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SponsoredBy deploying an AI-powered digital agent, Jackson County, Mo., is reducing call volumes, expanding 24/7 access to information and freeing staff to focus on more complex resident needs.
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The geographically massive state uses AI-backed tech from Snowflake to cut manual processes from state government and better analyze data. A state official explains why that is vital for rural residents.
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Government procurement processes are evolving ahead of the April 24 deadline to comply with the Americans with Disabilities Act, as contract language is updated to integrate accessibility.
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The city recently launched its Kensington Dashboard, which offers a comprehensive picture of the area through data, to inform residents and stakeholders about progress toward resolving its challenges.
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A statewide effort led by the Controller’s Office has connected grant management directly to its enterprise resource planning system, changing how agencies track, process and deliver funding.
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The Center of Excellence in Environmental Forecasting, recently stood up in a joint state-education endeavor, will aggregate information to inform residents on everything from hazards to recreation.
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The upgrades include a new data portal that highlights elections, new business growth and other office functions. The new website meets web content accessibility standards and has improved cybersecurity.
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From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services.
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A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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Officials are considering how to comply with new federal rules around accessibility for people with disabilities. Meeting agenda packets are one area of concern ahead of the April deadline.
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Federal agencies are requesting access to state and local government data for immigration enforcement purposes. Some experts argue this could impact public trust, but protections can be implemented.
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As parents race to get their children into summer camp, a park district in Colorado is using tools from Rec to bring more mobile stability to the process. A park executive and Rec CEO discuss what’s happening.
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Senate Bill 707 mandates that larger cities and counties provide options for remote participation in public meetings by July 1, among other requirements related to translation and teleconferencing for elected officials.
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The state’s new governor has outlined her spending proposals for the upcoming fiscal year. Tech innovation and the impact of digital platforms on mental health also gain financial support in the new document.
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While the New Mexico Office of Broadband Access and Expansion is deploying broadband infrastructure, the State Library and its digital equity program manager are on the ground enabling access.
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Govineer will add to its lineup proprietary water utility and irrigation management software from TrueBill, formerly part of GovPath. Govineer serves more than 2,000 local governments across the U.S.
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The city recently launched the first phase of an online permitting portal, reflecting a larger, nationwide gov tech trend. An official leading that effort tells what the city has learned so far.
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The Nevada Governor’s Technology Office has gone live with a refreshed site intended to be easier to modify as updates are needed — but more accessible and easier to use as well, with standardized layouts.
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Larger jurisdictions have until April 24 to comply with the Web Content Accessibility Guidelines, which means building accessibility into digital public services is no longer just a matter of best practice.
