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Long gone are the early days of digital government services, which often came with a “more is more” approach to graphic design. Mobile-first now means rethinking — and simplifying — public-sector websites.
Since 2002, the district and a well-known software development company have worked together to create an online document repository. Now, their focus has shifted toward digitizing forms and giving field crews modern tools.
The Connecticut DMV already launched a streamlined appointment system to manage the effects of the pandemic, but now officials have designs on completely overhauling the agency’s customer-facing website.
By using software from Zencity to collect feedback from residents on community concerns as well as trust in law enforcement, the San Diego Police Department is improving how they patrol the city.
During a session at the 2022 Code for America Summit, experts explored how government agencies can do a better job of centering accessibility during procurement processes and how to overcome obstacles.
The California Department of Public Health recently developed a chatbot to help answer questions and combat misinformation related to COVID-19 vaccinations. What’s more is that the resource was designed with equity in mind.
The acquisition, financed by the private equity firm that owns CivicPlus, will add three pieces of software revolving around compliance in the government interaction space to a rapidly diversifying technology portfolio.
Four states have committed to partner with Code for America’s recently launched Safety Net Innovation Lab in the first of three cohorts to help transform how such services are delivered to the public.
The newly introduced smartphone app will allow residents to share tips about crimes in the area. The release is part of a partnership between the Rockingham Police Department and other regional law enforcement groups.
During a virtual summit this week, California technology leaders discussed how they think about the process of innovating digital services in state government — from concept modeling and gathering support to execution.
In creating or improving digital assets like websites, government entities often talk about the importance of “user-centered design.” But what does that really mean, and what does it look like in action?
Gov. Mark Gordon's administration launched a new dashboard with digital tools to support businesses, job seekers and educators in the state with resources about new emerging workforce opportunities.
For training purposes, police in Westfield, Mass., can now experience de-escalation and use-of-force situations through virtual reality. One advantage of VR training is that officers can train day or night with the tech.
Ashley Laymon leads Maryland’s portfolio office, an organization she describes as a business relationship management team, bridging the gap between central IT and state agencies working on technology projects.
First responders — from police to firemen — in Amherst, N.Y., often have trouble communicating during emergencies when they're only 100 feet away from each other. The town wants COVID-19 dollars to change that.