The state of Minnesota’s Department of Public Safety uses translation AI tech in its Driver and Vehicle Services division, expanding access to government services for non-English-speaking constituents.
The Albuquerque Police Department has implemented three new tools to help enable police to use a more informed response to calls for service. The tech could be especially impactful for community members with disabilities.
The Canadian firm, which is expanding in the U.S., launched a program designed to help users improve their regulatory efforts. The offering includes self-assessment and scoring tools, along with review functions.
The seventh annual Government Experience Awards honors jurisdictions that have elevated tech standards to establish an intuitive, customer-centric approach in delivering essential resident services.
Remote hearings, adopted as a pandemic necessity, could become common going forward in some states. Minnesota and Arizona have created guides indicating which hearings are suited for remote and which should be in person.
A new push from startup gov tech firm Polimorphic seeks to offer more efficient and precise searches of government websites. If successful, it could lead to reduced calls to public agencies and happier citizens.
The use of chatbots is exploding across government agencies at all levels, according to survey data. A local government expert weighs in on the dos and don’ts of implementing one that actually works.
The collaboration and shared learning made possible through the smart region consortium known as The Connective enhances tech work for cities that are members — such as Phoenix, Mesa and Surprise, Ariz.
A new survey of 16,000 Americans helps illustrate the link between a local government’s use of technology, its transparency practices, its service offerings and how much trust it’s earned from residents.
The smart region consortium for the greater Phoenix region, known as The Connective, offers members across sectors a model for collaboration and learning to develop and deploy technology solutions.
The California Civil Rights Department’s new online interactive guide will help residents understand the Fair Chance Act, which aims to reduce employment barriers for individuals with criminal histories.
The gov tech company has announced a strategic investment from Francisco Partners, which manages some $45 billion. Accela sells software for such jobs as code enforcement and disaster management.
Government platforms modernize digital services, integrating data through APIs, dashboards and the cloud. Low/no-code tools accelerate development, enabling scalable solutions and improved ROI for IT modernization.
The Colorado Division of Motor Vehicles has announced that myDMV will now accept cryptocurrency through PayPal for online payments for services like renewing a driver’s license or vehicle registration.
The map-based Chicago Recovery Plan was created with feedback from residents. It also allows them to track progress on city projects to create safe neighborhoods and drive equitable economic growth.