Civic Innovation
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Its Board of Commissioners is examining a system that could result in the county being able to reduce its full-time hours. One idea still under discussion is the duration of a potential contract. -
The city has improved customer service and billing for its water and sewer customers, in part through new customer service software and a policy alerting residents to issues with bills.
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Commissioners for the local government of just over 180,000 unanimously approved a new solution that will eliminate paper checks and offer the option of a payment card. A goal is making sure jurors actually spend the money they’re paid for service.
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The city is readying DallasNow, a comprehensive planning, permitting and land management system intended to enhance efficiency, transparency and customer service in one of the nation’s most populous municipalities.
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The city has rolled out a new 311 app and request platform that enhances how residents request and track help in real time. Its features include being able to show a location by dropping a pin.
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The village reached an agreement this week with ParkMobile on a system that would let residents pay parking fees via cellphone — preserving meters, for now. Hours, rates and locations of use will be considered shortly by a city committee.
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The site, which debuted Monday, offers an update system through which property owners can be alerted to fraud. It’s part of an endeavor underway since 2020 and involved moving millions of records to the new platform.
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A state grant helped pay for the purchase of a drone. It is expected to be of assistance during search and recue operations, looking for hot spots during brush fires, and in helping warn fishermen.
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The travel hub has deployed 10 of the devices for 90 days in its McNamara terminal to assist passengers with mobility issues. The wheelchairs carry passengers to the gate, then return to base automatically.
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More than 400 students who participated in the Congressional App Challenge demonstrated their award-winning work this week at the U.S. Capitol. The apps they designed combined technical prowess and personal experience.
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In separate endeavors with the technology company AidKit, Boulder County and the city of Boulder are simplifying how they deliver financial relief to residents, child-care providers and nonprofits.
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Local IT leaders in California and Delaware wield innovation and collaboration to reimagine technology, integrating community dialog into modernization to deliver projects that reflect a variety of feedback.
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The Sawyer Free Library received the funding in the form of a Digital Equity Initiative Partnership Grant. The money, from the Essex County Community Foundation, will launch its digital learning lab.
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The app, funded with $13,860 approved by the Delaware County Council, would offer important information and improved communication with the city. Leaders hope it can be developed and launched by summer.
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New Mexico’s most populous city went live late last month with a new way to submit planning requests. Users can now make permit and construction project applications, payments and register businesses online.
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The Technology Council of Central Pennsylvania serves 150 member entities representing more than 1,700 people. The goal, its president said, is to identify local problems — and offer local answers.
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The county’s board of commissioners has approved a service agreement with a new vendor to upgrade software at its building department. The move will facilitate work with cities and conversations with customers.
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The Hometown Food Security Project has launched an innovative mobile app designed to transform how the community addresses food insecurity.
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A new program is teaching a small group of incarcerated men the tools of a new trade — coding and web design — in the hopes that it can help the men succeed when they are released.
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Billboards from the San Francisco Municipal Transportation Agency and speed camera warning signs on freeway off-ramps and in bus shelters are intended to caution drivers as more than 50 of the devices arrive in March.
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Garbage trucks in Scottsdale, Ariz., were recently equipped with dashcams that offer a comprehensive view of operations inside and out. The results are helping exonerate the municipality from frivolous damage claims.
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