From online services and cybersecurity to artificial intelligence and virtual reality, these are the highlights from the 55 top-performing jurisdictions in the 2021 Digital Cities Survey.
GovQA, which sells software to help the public sector handle public records requests, is putting out a quarterly index to benchmark how difficult the job is. By their measure, complexity has more than doubled since 2018.
The annual report from Search.gov, which aggregates statistics from searches performed on federal government websites, shows an increase in overall activity as well as several changes in topic interest.
Granicus, which has a wealth of data on the performance of emails sent from government to the public, has released statistics on which kinds of emails about the COVID-19 vaccines do best. Here are the big takeaways.
The nationwide communications network for public safety has come a long way since it started operating in 2018. New numbers from AT&T, the company hired to build out the network, illustrate how it continues to grow.
After Congress left state and local governments out of its massive pandemic relief package last month, new numbers are showing that employment in the hard-hit public sector has continued shrinking.
With little assistance from the federal government, state and local jurisdictions have shed hundreds of thousands of jobs. Now those trends have plateaued as vaccines make their way out to their first recipients.
There have been many success stories about government rapidly and effectively responding to the needs of the pandemic with technology. A new survey sheds some light on how the CARES Act helped make that happen.
A report finds that micromobility grew quickly from 2018 to 2019, though it remains concentrated in relatively few cities. Local governments have also found ways to curb problems such as improper parking and inequity.
The number of people working in local government continues to rise at a slow pace, and remains well below last year's level. However, the incoming administration has promised to prioritize state and local government aid.
If one excludes education, where employment fell, state and local government saw slow gains in jobs in the latest federal report. But the virus is still spreading, and economic recovery is not happening quickly.
Survey data shows that most U.S. counties are either already using chatbots or plan to soon. The COVID-19 pandemic is a big reason why, but their flexibility means they're also serving other purposes.
Federal data show that government was able to quickly transition to telework at rates comparable to many other industries. They also shed light on trends over time, as well as differences at state and local levels.
State and local governments are incrementally working back toward the employment levels they saw before the pandemic, but one organization points out that many job losses have been permanent.
In a regulatory filing, the secretive firm revealed key financial and operational details — including a surprisingly small number of customers and a far greater focus on federal agencies than state and local government.