-
Cities and states need to make bold moves and embrace tech to improve infrastructure, such as roadway components that reduce costly cement needs or sensors that test surface strength. -
As passage of the One Big Beautiful Bill Act jeopardizes Medicaid coverage for millions, helpful system modernizations in Wyoming and Washington have been in the works for years.
-
After signing a bill in April to create the office, Gov. Greg Abbott has elevated an executive vice president at the Texas Public Policy Foundation, a nonprofit research organization, to lead it.
More Stories
-
The organization’s new solutions and service blueprints provide states with step-by-step guidance to identify challenges, simplify reporting and improve residents’ access to SNAP and Medicaid benefits.
-
With residents and workforce in mind, the state CIO and the Oklahoma Office of Management and Enterprise Services plan to continue moving toward modernization, transparency and integration.
-
The new virtual assistant uses artificial intelligence to respond to tax queries. The state Department of Tax and Fee Administration hopes it can eliminate the need to shift workers when call volumes spike.
-
In a video interview, a Tyler Technologies exec talked about new public agency requirements for website and mobile accessibility, coming a little more than 35 years after the Americans with Disabilities Act became law.
-
To make waiting in line at the DMV a thing of the past, Vermont, Colorado and Nevada are just three states moving systems to the cloud, creating shared services and redesigning customer portals.
-
President Donald Trump’s fossil-fueled AI agenda could shape how states and cities power their own AI projects. Community leaders face a balancing act between reliability, community concerns and innovation goals.
-
Staffers in Bellevue, Wash., are using a new tool with artificial intelligence to handle certain tasks, including responding to resident inquiries. The pilot is now focused on “real-world scenarios.”
-
The Multi-State Information Sharing and Analysis Center blocked tens of thousands of such attacks last year, but the end of federal support means state and local government members must now pay for its services.
-
When different people working in the criminal justice system — from investigators to probation officers — can’t share data effectively or securely, there may be an ethical and financial price to pay.
-
A tech vendor helped the city score and peer-review data points, with artificial intelligence ultimately finding ways to save between $19.4 million and $28.4 million. Officials have already taken steps to cut costs.
-
Oklahoma and Arizona are among the states moving agency call centers to the cloud to shrink the size of their customer queues, expand self-service options and offer multilingual capabilities.
-
From unemployment insurance and Medicaid to enterprise resource planning and the DMV, state governments are investing in overhauls to legacy platforms to make them secure, flexible and user-friendly.
-
A new report from the Center for Digital Government uncovers how states are approaching key issues like cybersecurity, artificial intelligence and data governance. It further explores how states are redefining resilience.
-
L.A. CIO Ted Ross and L.A. County CIO Peter Loo talked about the financial realities their organizations face, at the Los Angeles Digital Government Summit. Real-world solutions to real-world problems, they said, are key.
-
The state Department of Information Technology’s new 86-page road map details how officials intend to transform service delivery, boost security and modernize infrastructure. IT literacy will be key.
-
Jeffrey Marino, director of the state Office of Data and Innovation, talked about how leaders are working to quantify the challenges they face at the recent State of Technology — California Industry Forum.
-
The state has been fast-tracking the permitting process at the governor’s direction, following an executive order. Now, officials are leveraging these improvements to invite business growth.
-
An audit and a deep dive on software redundancies helped officials realize the savings, part of a much larger initiative. The city’s strategic plan on various efficiency efforts saved a combined total of more than $116 million.
Most Read
- Can AI Teletherapy Turn the Tide on Teacher Burnout?
- Are young people confident that AI will improve their job prospects?
- Opinion: AI in K-12 Schools — 5 Moves Only Leaders Can Make
- Responsible Data Center Builds for State, Local Government
- Malicious Links Target California Elections, Business Sites
