Long gone are the early days of digital government services, which often came with a “more is more” approach to graphic design. Mobile-first now means rethinking — and simplifying — public-sector websites.
By the end of 2022, the city of Seattle will have spent $333,000 on the Find It, Fix It app and other related technologies, which takes a request for service from users and funnels it to the appropriate city department.
From chatbots to traffic management to garbage pickup, two Oracle leaders chart how artificial intelligence is already beginning to show promise in transforming and improving the business of government.
As technologists continue to introduce bleeding-edge ideas like the metaverse that could change how we work, live and play online, is government prepared to regulate those new spaces?
Some school board members criticized teachers for adding artificial intelligence material to STEM courses. However, students should be learning about all technology in their environment, including AI.
With a global effort underway to establish new ways of doing things post-pandemic, two leaders from Oracle dig into the opportunities government agencies will have this year to chart a new path forward.
The Minnesota Supreme Court has given energy to an effort at transparency long overdue in Minnesota: allowing visual journalists broad access to telling the story of what happens in Minnesota courts.
An effective data-sharing platform can unite seemingly disparate information across state government organizations to help social services agencies identify, prosecute and reduce human trafficking.
Though citizens are plenty accustomed to having the IRS reach into their wallets, the agency’s decision to use facial recognition software to verify identity when accessing personal records online was a step too far.
Surveillance technologies such as aerial drone surveillance and license plate scanners have tended to start being used by the government on the border before later making their way into U.S. cities.
Last year saw an immense change in both the stature and intensity of the government technology ecosystem. Jeff Cook, an investment adviser in the market, takes a run through the numbers and examines what they mean.
It was another busy quarter, especially in the public safety space. Investment adviser Jeff Cook runs through the most significant deals of the quarter and what the activity tells him about the gov tech market.
Expanding broadband and health-care services is essential not only for getting everyone connected, but also for helping communities during and after tornadoes, earthquakes, hurricanes and other natural disasters.
The productive working relationship the city of Austin, Texas, has established with its local university can serve as a framework for other governments interested in improving their communities with technology.
Particularly in light of the new federal cybersecurity grant program, governments need to establish updated cyber response plans that go beyond short-term solutions and set agencies up to tackle future risks.
Especially as autonomous vehicles become more common on city streets, it's in everyone's interest for states to offer fully digital e-titles to decrease costs, streamline processing and reduce fraud risk.
Research indicates police departments can and are using a device on vehicles to extract troves of text messages, contacts, emails and other personal data from a connected smartphone — all without a warrant.
Cities both in the U.S. and around the world are taking a forward-thinking digital approach to government experience, using automation and data analytics to better engage with residents and predict their needs.
The relative success of remote work has proved that in many cases government staff are just as, if not more, productive when they work away from the office. More agile structures like holacracy might be ones to model.
To reach communities that are unserved and underserved by current high-speed Internet availability, states and broadband providers that leverage available data will make the biggest impact.
Although digitizing government has become easier, the amount of unstructured data agencies hold remains a steep barrier to full transparency. Artificial intelligence could be the answer.