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Voices

Voices offers a dynamic forum where public officials, industry experts and analysts can share original insights.

Latest Stories
Whether it be moving to the cloud or adopting artificial intelligence, the technology needs of government continue to evolve, and agencies must make sure that their technologists' skills evolve as well.
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Legacy VPNs, once a cornerstone of secure network access, have now become cybersecurity vulnerabilities. Learn why Zero Trust Network Access is the modern solution for secure, high-performance remote access, improving user experience while eliminating risks associated with VPNs.
State and local government agencies’ efforts to streamline service delivery for residents risk being held back by outdated case management processes. Low-code technology may be the answer.
Law enforcement agencies nationwide are losing officers faster than they can recruit them. Automated license plate readers and using drones as first responders are just two solutions that can act as "force multipliers."
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Public-sector IT departments embarking on modernization efforts can follow these tips to overcome common challenges like resource restraints and staffing issues.
Government agencies are tasked with protecting their networks from increasingly destructive cyber attacks, but often have limited funding, staffing and guidance to do so. Proactive strategies can make a big difference.
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In what NASCIO called a historic first, digital government services tied cybersecurity for No. 1 this year.
Researchers weigh in on government efforts to define standards and tools for ed-tech evaluations, calling for quality assurance measures, ongoing improvements, certifications, benchmarks and regulatory frameworks.
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The emerging state of AI-focused legislation, two primary challenges AI presents, and controls that help agencies achieve legislative compliance.
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New research shows reliance on outdated identity verification methods.
As the need for skilled tech workers skyrockets, former federal CIO Suzette Kent argues organizations including state and local governments should start recruiting from less traditional pipelines.
To develop organizational maturity in an IT agency, leaders must foster a culture of continuous improvement and create a safe space for staff to try new ideas.
New generative AI tools are poised to make an even bigger impact in state and local government in the year ahead. Jurisdictions need to understand their potential uses and how they will impact resident services.
In the scramble to solve looming challenges in education regarding broadband, online learning, artificial intelligence or any number of new technologies, it’s easy to overlook astonishing improvements.