Voices
Voices offers a dynamic forum where public officials, industry experts and analysts can share original insights.
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IT systems are major government investments with high stakes and long-term consequences. The planning that goes into their procurement deserves careful forethought and governance. -
SponsoredRather than cutting technology budgets across the board, state and local leaders can use targeted IT investments to reduce costs, improve services and strengthen long-term resilience.
Latest Stories
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Anthropic’s release of its Mythos AI model should be viewed as as a defining moment in the evolution of digital risk. For state and local governments, the question is no longer whether AI will shape cybersecurity — it already has. -
Ohio CIO Katrina Flory explains why continuously innovating policy, culture and communications is just as important as upgrading technology when improving the systems both state employees and residents rely on.
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SponsoredWhat happens when a state agency decides it’s done with the “wild west” of project requests, siloed service management and email-based workflows? The answer is enterprise service management.
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SponsoredMission alignment, or matching technologies to real-world priorities, can support progress beyond experimentation. A three-pronged approach focused on current challenges, promising AI benefits and proven technology best practices can move agencies toward AI alignment.
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SponsoredWhy AI and ML are fundamental to protecting government services and improving user experience.
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Cities sometimes sign contracts for technology like digital twins after they've been presented a best-case-scenario pitch from software vendors. Here’s a guide for procurement officers who want to avoid common pitfalls.
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Agentic AI poses both new risks and big opportunities. To mitigate the risks, columnist Ben Palacio argues we should look to the same controls already present in financial information systems.
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The document outlining the Trump administration’s approach to AI signals less regulation and more innovation. To plan for it, state and local governments must understand what it includes — and what it omits.
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Law enforcement has invested time and money in technologies like digital forensics and drones, but using analytics to quantify community feedback could help with recruitment, retention and public trust.
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SponsoredHow state and local government CIOs are expanding service management beyond the help desk to transform HR, facilities and finance.
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As jobs, skills and industries evolve faster than ever, state-led data systems are demonstrating how to deliver timely, actionable insights that connect workers with the skills employers actually need.
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Quantum computing is no longer a technology of the future. Its ecosystem is being built now, and states that make meaningful investments early in quantum’s mainstream development will reap the rewards.
