Voices

State and local governments have always managed diverse, high-visibility projects with the expectation of delivering measurable outcomes with public funds. Now these agencies are under increased scrutiny to prove their efficiency and transparency.

This report sounds the alarm on fraud in government programs. The message is clear: Fraudsters are attacking government programs with relentless speed, using stolen and fake identities, across state borders and within agencies, often driven by complex crime networks that are difficult to entirely track down and stop.

What does a customer-centric approach to digital transformation look like? Explore how advanced wireless networks are enabling public-sector organizations to serve their constituents better and faster today — and helping them continue to expand services and innovate in the future.

How does your organization stack up in digital modernization?

Across the country, local governments are embracing electronic plan review as a transformative tool for community development and public service. What was once a convenient upgrade has now become a strategic necessity — streamlining permitting, accelerating approvals and driving economic growth. As cities face mounting pressure to deliver efficient, transparent services with limited resources, electronic plan review is proving to be a cornerstone of modern governance.

While the trend in recent years has been toward cloud solutions, there's still value in on-premise data infrastructure that offers lower costs and more security. A hybrid approach may be the best bet.

After years of advocating for legislative change, San Francisco has become the first California city to launch a speed safety program. This milestone comes at a critical time as traffic-related deaths in the city reached a troubling high of 41 fatalities in 2024 — the highest number of traffic deaths in almost two decades.

Iowa CIO Matt Behrens explains how his team spent the past two years completely reorganizing how the state runs IT, with a four-phased approach that eliminated redundancies, streamlined systems, and made state government more efficient and effective.

Governments around the world — including the U.S., UK and Australia — are increasingly recognizing the transformative power of artificial intelligence and machine learning (ML) in public service delivery. According to a new white paper from Granicus, a leading global provider of customer experience technologies and services for government, AI/ML can revolutionize how public services are delivered, enabling intuitive, accessible and tailored interactions without the need for citizens to navigate complex bureaucratic structures.

Find out why public-sector organizations from police and fire departments to health-care agencies are choosing this secure, smart choice for reliable mobile communication — and new productivity.