Voices

The Department of Defense’s Cybersecurity Maturity Model Certification program is likely a harbinger of things to come for state and local governments, and an example of effective cybersecurity strategies they are well-served to apply today.

The whole-of-state model isn’t theory. It’s measurable cybersecurity defense and a cyber workforce that scales.

The Department of Justice’s new ADA rule is forcing agencies to rethink decades of public documents — and use technology to quickly modernize compliance and public access.

Even as it fundamentally changes government service delivery, the technology’s speed and scale can increase risk. Considering these five questions can help lead to clarity on developments and implementations.

Governments can and should use AI to reduce burdens. But they must also preserve the ability to override AI and the moral flexibility that allows a public servant to say, “The data says no, but the right answer is yes.”

To strengthen emergency preparedness, public agencies are modernizing procurement with flexible supply strategies, digital marketplaces and data-driven insights that ensure critical resources reach communities when they’re needed most.

State and local governments are learning to do more with less by treating resource allocation as a strategic tool for sustainability. By investing in resilient infrastructure, data-driven planning and cross-sector collaboration, leaders can stretch limited budgets while building more efficient, equitable and resilient communities.

Modernizing benefits delivery is no longer a question of “if,” it’s a question of “how well.” Making benefits more easily accessible improves staff workload, increases user satisfaction and improves outcomes.

How Capistrano Unified School District traded frustrating spreadsheets for real productivity.

How Oklahoma doubled enrollment with strategic SMS.

It’s the great debate: Is it better to build what you need in-house or to pay for an out-of-the-box solution for a third-party vendor?

As artificial intelligence becomes increasingly ingrained in both the public and private sectors, government has a chance to lead the way on how to supplement meaningful, mission-driven work with tech.