Voices

Facing budget cuts? Learn how Fort Myers, Fla., and the South Carolina Dept. of Commerce used a no-code ITSM tool with AI and automation to improve service delivery without adding head count.

Flock Safety cameras have become an increasingly utilized tool for the bigger police departments across the state, from urban areas like Aurora, Colorado Springs and Denver to suburbs like Douglas County.

How agencies can use on-premises AI models to detect fraud faster, prove control effectiveness and turn overwhelming data volumes into clear investigative leads — all through a simple chat interface.

"Chief" has long been included in government job titles, particularly in IT. But as organizations have evolved, the lines between what each chief does have blurred. AI has only made the issue more pressing.

As governments move beyond AI pilots, the real challenge is execution at scale. Responsible governance, integrated platforms and streamlined procurement are helping agencies turn artificial intelligence into measurable operational impact.

As cyber threats grow faster and more complex, government IT teams can’t rely on manual defenses alone. Autonomous endpoint management offers a path to greater visibility, resilience and faster response — when paired with strong governance and human oversight.

OVERVIEW

How AI-enabled identity tools and collaborative strategies combat rogue AI, synthetic identities and remote-hiring vulnerabilities.

AI can drive real efficiencies in permitting and plan review — but an uncertain vendor market makes smart selection critical. Here’s a practical framework for choosing stable, workflow-aligned AI partners and tying investments to measurable outcomes.

What’s changing and why it matters.

Next year will bring a complex mix of evolution, correction and convergence when it comes to AI. It will become more powerful, more personal and more ubiquitous — and also more expensive, more autonomous and more disruptive.

One-off ed-tech trainings aren’t enough for safe, meaningful AI use in classrooms. A new guide from SETDA and partners outlines practical steps for states and districts to build sustained professional learning systems that actually change practice.