Voices

To drastically cut response times to people needing help on remote trails, the Seminole County Fire Department created an internal app using lay-of-the-land expertise and countywide collaboration.

Moving to Next-Gen 911 is more than just a technical challenge; it's a moral imperative as public safety agencies work to meet the needs of all Americans, including those with disabilities or language barriers, during emergencies.

Pinellas County is a sun-kissed paradise along Florida’s Gulf Coast with white sand beaches, crystal clear waters and a laid-back lifestyle. But county officials were stuck in a world of paper-heavy board meetings, slow approvals and inefficient workflows. Using Granicus’ Operations Cloud, they streamlined their operations, reduced approval times and eliminated unnecessary paperwork to serve the community better.

While artificial intelligence and SaaS may sometimes seem like buzzwords, they're necessities for court systems that want to continue to provide accessible and efficient judicial services.

The two U.S. senators from the state last week introduced legislation that would move NASA’s headquarters from Washington, D.C., to the Space Coast, specifically to Cape Canaveral.

While it's still unclear how federal DOGE efforts will impact state and local government, investing in tools like artificial intelligence can help do more with less while being both efficient and effective.

The future of digital government promises convenience, simplicity and speed — but only if we modernize applications and security today.

New leadership often means new regulations for government, which can create uncertainty for cybersecurity teams that manage and protect vast networks of devices. Automation is one way to streamline some of that work.

Since 2020, the Mandan, Hidatsa and Arikara Nation's emergency operations center in North Dakota has grown from an office in the back of a gym to a 24/7 hub for large-scale disaster response. Here's how they did it.

A new Florida law allowed counties to publish public notices on publicly accessible websites. null jumped at the opportunity, streamlining its notice practice to improve citizen accessibility while reducing government costs.

Farmworkers, who play a critical role in the nation’s food system, often live and work in remote areas of the country that are more likely to lack critical resources such as Internet access.

Aurora’s journey highlights how innovative digital solutions can bridge the gap between city officials and their communities. Using the communications capabilities provided under Service Cloud, Aurora not only amplified its engagement but also laid the groundwork for a more connected and responsive city government.