Voices
Voices offers a dynamic forum where public officials, industry experts and analysts can share original insights.
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SponsoredMission alignment, or matching technologies to real-world priorities, can support progress beyond experimentation. A three-pronged approach focused on current challenges, promising AI benefits and proven technology best practices can move agencies toward AI alignment. -
SponsoredWhy AI and ML are fundamental to protecting government services and improving user experience.
Latest Stories
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Cities sometimes sign contracts for technology like digital twins after they've been presented a best-case-scenario pitch from software vendors. Here’s a guide for procurement officers who want to avoid common pitfalls. -
Agentic AI poses both new risks and big opportunities. To mitigate the risks, columnist Ben Palacio argues we should look to the same controls already present in financial information systems.
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The document outlining the Trump administration’s approach to AI signals less regulation and more innovation. To plan for it, state and local governments must understand what it includes — and what it omits.
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Law enforcement has invested time and money in technologies like digital forensics and drones, but using analytics to quantify community feedback could help with recruitment, retention and public trust.
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SponsoredHow state and local government CIOs are expanding service management beyond the help desk to transform HR, facilities and finance.
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As jobs, skills and industries evolve faster than ever, state-led data systems are demonstrating how to deliver timely, actionable insights that connect workers with the skills employers actually need.
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Quantum computing is no longer a technology of the future. Its ecosystem is being built now, and states that make meaningful investments early in quantum’s mainstream development will reap the rewards.
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Larger jurisdictions have until April 24 to comply with the Web Content Accessibility Guidelines, which means building accessibility into digital public services is no longer just a matter of best practice.
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SponsoredGovernment IT leaders share how improving ITSM maturity can lay the groundwork for automation, enterprisewide digital transformation and AI adoption.
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Paper-based procurement has long been the way governments operate, and it does help ensure security and compliance. But it also brings a cost, which digital solutions and AI tools can improve.
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A report from the Information Technology and Innovation Foundation finds a stark contrast — a “digital marriage divide” — in how different states allow residents to apply for and file marriage licenses.
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Corrections officers spend a disproportionate amount of time on administrative tasks rather than helping prisoners in ways that improve outcomes. AI is one tool to help, but it must be implemented thoughtfully.
