Civic Innovation
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Its Board of Commissioners is examining a system that could result in the county being able to reduce its full-time hours. One idea still under discussion is the duration of a potential contract. -
The city has improved customer service and billing for its water and sewer customers, in part through new customer service software and a policy alerting residents to issues with bills.
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Commissioners for the local government of just over 180,000 unanimously approved a new solution that will eliminate paper checks and offer the option of a payment card. A goal is making sure jurors actually spend the money they’re paid for service.
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San Francisco has launched a re-platformed SF.gov, with new content management for better flexibility and in-house management. A new design system is intended to improve access and visual consistency.
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Computer and smartphone users in this Connecticut town have online help waiting when they need to find a parking place. WeHa Parking Finder, which arrived Tuesday, is intended to resolve longstanding problems.
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Confronting post-pandemic challenges, leaders and planners in local government and philanthropy reshape their landscapes through partnerships and innovation. Mayors serve as critical connectors.
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The city’s Office of Records Custodians now publishes the reports of vehicle crashes online weekly. This means the public is no longer required to file individual public records requests to gain access.
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The city manager began the budgeting process anew with new software that provides a more granular, transparent view of finances, and a “true cost allocation” of revenue and expenses. The result was a proposed 2025 budget with no deficit or sharp service cuts.
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More than 100 people crowded into the third floor of a downtown San Francisco office building Saturday morning to seek ways to leverage the power of artificial intelligence to tackle daunting social problems.
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A partnership between the Zumbro Valley Medical Society and the PathCheck Foundation, an open source nonprofit, aims to create a digital platform to boost care coordination for people experiencing homelessness.
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The Washington, D.C., nonprofit has introduced an Innovation and Incubation Fellowship to drive technology work that enhances accessibility and equity in government services. Its first fellow hails from the U.S. Digital Service.
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The shift is designed to let the city offer more details about its 2025 budget, the subject of a public hearing Nov. 11. This is the first year Eau Claire has used the new budgeting software and, following state statute, it offers a print version as well.
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Libraries taking part in a Digital Equity Pilot Project will bring on digital helpers to give residents free tech assistance and build online skills. A $250,000 national leadership grant from the Institute of Museum and Library Services underpins the effort.
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The City Council is examining how the city’s famous views are being preserved. A recent study session on design and development standards included a proposal to use new software to examine how views would be impacted by proposed development.
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The City Council has approved buying software and equipment to underpin an online portal capable of tracking water use daily or hourly. It could help residents who use it spot leaks and call out emergencies.
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New York City’s 2024 Open Data Report aims to build on the city’s open data work by offering the public consolidated data sets as well as providing new insights on algorithmic tools and more.
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In migrating to a more advanced digital platform, and moving off timecards, officials hope to save hours of time and eliminate inaccuracies and accounting errors. The timecard system will be retired next month.
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The organization that popularized civic hackathons is now taking on the responsible use of AI in government. Code for America draws on the collective expertise of the public, tech and nonprofit sectors to tackle societal challenges.
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Partnering is a critical piece of the California city’s strategy for digital transformation, informing its approach to digital equity and civic technology projects. A new digital inclusion plan builds on this approach.
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The nonprofit's new edition of its accelerator program will include 16 startups, and will be run in partnership with the National League of Cities and the GovAI Coalition. Its mission: to help implement and scale AI at the local level.
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Its newly launched Local Government Research and Development Agenda, a nationwide undertaking, looks to provide research and science to cities. Interviews and workshops with 20 munis are underway.
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