Government Experience
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GL Solutions was recently awarded a contract by the state of Oklahoma to modernize its state licensing systems, marking the fourth state the company has worked with to revamp software. -
The startup, backed by two government technology veterans and other investors, uses AI to speed up the permitting process as many cities face housing shortages. Bellevue, Wash., is among the company’s early clients.
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The Olympia Police Department has contacted the vendor and requested their deactivation, which is imminent. The move follows community concerns around issues including privacy and immigration enforcement.
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The North Dakota Information Technology Department uses a steering committee together with an internal dashboard to prioritize modernization decisions in a transparent, easy-to-track way.
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The Colorado Office of Information Technology empowers government accessibility through its Technology Accessibility Program, which includes initiatives such as the Lived Experiences Library.
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SponsoredThe Department of Justice’s new ADA rule is forcing agencies to rethink decades of public documents — and use technology to quickly modernize compliance and public access.
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Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a service-minded organization, with customers at the center.
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The Georgia-based firm, looking to expand, has won a “strategic investment” from Riata Capital Group. The move comes as more public agencies beef up their payment offerings for taxes, permitting and other transactions.
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Governments can and should use AI to reduce burdens. But they must also preserve the ability to override AI and the moral flexibility that allows a public servant to say, “The data says no, but the right answer is yes.”
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CIO Bill Smith said that the myAlaska platform has existed for years, but now the state is adding protections like identity verification and expanding the digital services residents can access.
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The National Association of State Chief Information Officers awarded projects from Minnesota to Washington, spotlighting how leaders are modernizing government through data, cybersecurity and people-focused initiatives.
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SponsoredTo strengthen emergency preparedness, public agencies are modernizing procurement with flexible supply strategies, digital marketplaces and data-driven insights that ensure critical resources reach communities when they’re needed most.
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The city will make two-way translation in multiple languages available at public meetings through a partnership with Google Public Sector, to ensure equitable access to civic engagement.
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Pocketalk, a translation tech company, is building AI models for complex languages by partnering with human translation experts who see value in providing the tech as an option when a human translator isn't available.
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The Pennsylvania Office of Administration’s Language Access Management Program is working to ensure government services are accessible to all residents, regardless of the language they speak.
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Clariti gains control of a young company bringing more artificial intelligence to plan review and code compliance. Clariti plans to pump “millions” into the CivCheck platform being piloted in the U.S. and Canada.
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Gov. Josh Stein signed into law Tuesday legislation that enables motorists to renew their driver's license a second consecutive time via a remote method.
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State and local officials revealed steps they have taken to improve form accessibility during FormFest 2025, hosted by the Beeck Center for Social Impact + Innovation at Georgetown University and Code for America.
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The ninth annual Government Experience Awards celebrates the states, counties and cities that are leveraging technology as a strategic tool to better deliver the services residents need when they need them.
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An online portal and database of state-registered charitable organizations aims to make it easier for people to find info about charities and their finances, according to the Office of the Illinois Attorney General.
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The city’s Department of Buildings wants to improve its “workforce efficiency,” and is giving companies a chance to produce results. This marks the second such contest, the first of which produced eight winning firms.
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