Government Experience
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The first part of a major North Dakota modernization project went live this week. The ND Gateway portal will continue to evolve as the main channel through which businesses can interact with state services.
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The Windy City has committed to maintain in-person access to its CityKey ID card program. However, the use of its online application platform is currently not available as officials reassess their processes.
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The state’s digital ID program, free and voluntary, continues to grow as more airports and bars accept those forms of identification. Other states are expanding their own mobile ID programs.
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The state has a reputation for high housing costs and bureaucracy in front of developers. But city planners hope a new online tool could help make it easier for residents to build smaller shelters.
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The system issues began roughly three weeks ago and are believed to be related to online traffic. Officials will work weekends to implement possible solutions, and are reviewing options for a larger upgrade.
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Drivers in Georgia would be able to leave home without their wallet, so long as they bring their phone, if legislation that seeks to require police to accept a digital version of drivers’ licenses becomes law.
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As the role of the CIO continues to emerge and evolve, the National Association of State Chief Information Officers looks at how business architecture can be leveraged in ongoing transformation.
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A sewer district in Ohio is using rain gauge data, coupled with radar and other inputs, to better understand how rain events will impact its service area. The goal is to inform residents about extreme weather.
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Pennsylvania CIO Amaya Capellán and her team are focused on the overall experience of state employees, residents and businesses.
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Gov. Gavin Newsom has announced a new digital democracy initiative to connect residents with government officials in times of disaster and allow them to express their concerns.
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With Phase 1A of the CORE.NV project complete in January, Nevada has set the foundation for its enterprise resource planning update, its CIO Timothy Galluzi said, and enabled construction of better service delivery processes.
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A fledgling push to promote reforestation and climate mitigation relies on interactive maps and tracking tools. The state also hopes to plant more trees into "disadvantaged communities" by 2033.
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State applications and some websites were unreachable for a time on Thursday after incoming and outgoing traffic was stopped. Emails emphasized there were no problems with the apps, or data vulnerabilities.
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MyGov serves some 150 clients and gives Tyler a way to boost its product offerings to local governments. The move comes as public administration stands as one of the main gov tech opportunities for 2025.
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Starting Saturday, residents with library cards for the Lorain Public Library System will have access to a new online learning platform aimed at honing work-related skills. Course categories include data science.
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The company’s platform is used by state and local governments for such tasks as licensing, case management and procurement. JMI Equity, a growth equity firm, will get two seats on the company’s board.
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The Colorado Department of Revenue has completed a project refreshing the state’s Sales and Use Tax System for an improved user experience. The work follows a mandate from state legislators in 2023.
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Thoma Bravo takes an ownership stake in the combined company. The seller of process management software plans to integrate Casepoint’s data management technology as Opexus works to gain more state and local clients.
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The Indiana Secretary of State’s Office is migrating its divisions from legacy systems to the cloud; this supports artificial intelligence implementations such as the recent launch of two new AI-powered chatbots.
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In a step toward more transparency in government, the Lee County Board of Supervisors began streaming their meetings live on social media at the beginning of the new year.
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More than 350,000 Ohio mobile driver's licenses have been added to Apple Wallets in the state. Lt. Gov. Jon Husted spoke with Government Technology about the state’s next steps in the new age of digital identity.