Terms were not disclosed.
The investment will go toward geographic expansion for Government Window, along with what a statement calls “the continued buildout of its leading payments software platform.”
The company provides technology that can handle taxes, court and legal payments, utilities, licenses, permits and other types of transactions.
Founded in 2006, Government Window holds what it describes as a leadership position for public-sector payments in Georgia. Customers are spread through 30 states, and include more than 550 “county and municipal customers,” according to the statement.
“The entire Government Window team is excited to welcome Riata as our investment partner,” CEO Scott Kenney said in the statement. “Their investment better positions the company for growth, product innovation and delivering the highest levels of service for our customers.”
Payments can seem relatively mundane in this era of artificial intelligence and other cutting-edge tools. But as consumer transactions become ever more digital and mobile, so are the ones conducted via government, even when such efforts attract controversy.
There is scant chance of cash disappearing anytime soon, but that’s not stopping public agencies from building or buying more online portals for, say, tax payments and suppliers of government technology from expanding their payment offerings.
Public-sector payment services also present juicy targets for cyber criminals, underscoring the importance of getting this particular part of gov tech right.
“By delivering a proprietary and modern software solution, supported by white-glove customer service, [Government Window] delivers exceptional value to its state and local government customers as evidenced by its high customer retention,” said Jeff Fronterhouse, managing partner of Riata, in the statement.
