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Noelle Knell


Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.

March 1, 2021

Digital Government Is Only Successful If It Works for All

Government is tasked with the hefty responsibility of doing the people’s business, but what happens when people can’t access services or online systems fail?

January 5, 2021

Gov Tech Market Grows Amid Challenges of COVID-19 Pandemic

Six years of tracking the growing gov tech market have proven that not only is it a viable space for innovation and investment, but that companies built to serve government have become essential.

December 1, 2020

Year in Review 2020: Lessons from a Most Challenging Year

While the year that was 2020 immediately conjures words like “challenge,” “hardship” and “crisis,” there are lessons to be gleaned that offer important perspective as we approach the New Year.

October 15, 2020

CIOs on How to Reframe the Future With Emerging Tech

The annual NASCIO conference concludes with a look at how states are developing governance frameworks around the latest technologies to ensure a focus on citizens and avoid being drawn toward “every shiny widget.”

October 13, 2020

Enabling State Government: A New Role Emerges for CIOs

In a live virtual panel, NASCIO released its annual survey of state chief information officers today, supporting the notion that state IT leaders led the transition to remote work and a renewed push for digital services.

October 1, 2020

Cyberthreats Collide in Runup to November Election

As the presidential election nears this November, online threats from ballot interference to largescale ransomware attacks threaten all levels of government, and the stakes have never been higher.

September 2, 2020

NYC Navigates COVID-19 While Working Toward Long-term Goals

Jessica Tisch, commissioner of the New York City Department of Information Technology and Telecommunications, explains how she pivoted to address the pandemic while maintaining and modernizing the massive city’s systems.

July 1, 2020

In Capable Hands: State CIOs Step Up in Unprecedented Times

In the past year, a dozen new state chief information officers have taken up their roles, many amid the early throes of the COVID-19 pandemic. Here's what they're up to in the months ahead.

June 1, 2020

COVID-19 Proves the Essential Nature of Government

The adjustment to life in a pandemic has not been easy, but it has shown that public-sector work is not only vital, but also flexible, and that IT has a critical role to play in ensuring organizational resilience.

May 5, 2020

Four States Share Realities of the Transition to Telework

On the second day of the virtual NASCIO conference, state CIOs discussed the tech that enabled the quick shift to remote work, whether any of it will stick and how the pandemic will affect digital transformation plans.

May 4, 2020

Five Takeaways from State CIOs on Pandemic Response

As NASCIO Midyear goes virtual, state technology chiefs from Tennessee, Massachusetts and Washington share their COVID-19 pivots, what weaknesses were exposed and the foundations being laid for a new normal.

April 1, 2020

GovTech Top 25 Honorees Cast Wide Nets for Transformation

This year’s class of Government Technology’s Top 25 Doers, Dreamers and Drivers is an impressive group of IT leaders working in and alongside government to improve how the public sector works.

March 24, 2020

David Cagigal

CIO, Wisconsin

March 5, 2020

What Will State and Local Government Spend on IT in 2020?

Modernization, cybersecurity and transparency will drive major tech investments in cities, counties and states across the country. In Washington, D.C., experts broke down how an estimated $111 billion will be spent in 2020.

March 1, 2020

New C-Suite Titles Gain Ground in Government IT Agencies

Blockchain architects, analytics officers and reinvention officers now work alongside CIOs, CTOs and CDOs. Here are the newer tech-related roles in state and local government that caught our eye.

January 7, 2020

Marking Milestones: Looking Toward a New Decade in Gov Tech

Our first issue of the new year looks at where government technology has been, where it’s going and offers perspective on the growing ecosystem of private industry that has formed around public-sector IT.

December 13, 2019

Kansas City Innovation Chief to Step Down This Month

Alex Braszko, on the job since May 2019, points to the formation of an Emerging Technology Board to guide innovation work as a major achievement during his brief tenure as chief innovation officer.

December 4, 2019

Big Tech and Government Must Find Agreement, Way Forward

Companies like Facebook and Google have ushered in change — much of it positive — for individuals, communities and governments. But we still have a responsibility to ask whether they're serving the public interest.

December 2, 2019

Finding a Way Forward for Government and Big Tech Firms

Companies like Facebook and Google have ushered in some positives for individuals, communities and governments. But we still have a responsibility to ask whether they're serving the public interest.

November 25, 2019

Wisconsin Poised to Hire a Chief Analytics Officer

Speaking at the NASCIO conference last month, Wisconsin CIO David Cagigal talked about the data analytics work the state will undertake when it gets past its current state of being “data rich and information poor.”

November 21, 2019

Card-Catalog-Level Data Work Underway in Kentucky

Hiring a chief data officer last year helped kick off some transformational data work in the commonwealth of Kentucky, according to Chief Information Officer Chuck Grindle. Here, he outlines their progress so far.

November 19, 2019

2020 Election: DNC in Milwaukee Ups the Ante for Wisconsin

Chief Information Officer David Cagigal says Wisconsin has a responsibility to help locals with cybersecurity. But the state has its own unique pressure related to the Democratic Convention in Milwaukee next July.

October 31, 2019

Future-Proofing North Dakota: A Growth Mindset Is Key

Chief Information Officer Shawn Riley says it is inevitable that technology will leapfrog state IT preparedness and explains why developing a culture focused on adaptation and evolution is critical.

October 28, 2019

Is Government Procurement Ready for Emerging Tech?

Massachusetts CIO Curt Wood is eager to explore ways new technologies can be incorporated into the enterprise, but current procurement processes aren’t set up to easily adapt to new vendors offering the latest tech.

October 28, 2019

Cloud Services Enable IT to Be the 'Agency of Yes'

Mississippi Chief Information Officer Craig Orgeron explains why moving services to the cloud is a priority for his state, and why their decentralized IT structure means they can then offer services to more agencies.

October 25, 2019

Moving Away from MNLARS: A Smart, Future-Proof Pivot

After Minnesota’s custom-built driver and vehicle system failed to successfully launch, the state opted to purchase a third-party system that CIO Tarek Tomes describes as the right choice going forward.

October 24, 2019

Five Pillars Will Advance the Illinois Technology Plan

Ron Guerrier leads the relatively new Innovation and Technology Department, but before he can get to work on the technology stack, he has to establish a cohesive departmental culture and understand existing processes.

October 23, 2019

Technology Investment Must Go Beyond Single Use Cases

West Virginia CTO Josh Spence on why tech chiefs need to be cautious when taking on new projects if they do not serve a greater purpose for the organization, and how that plays into the state’s resiliency.

October 18, 2019

The IT Avengers: Teaming Up Is Critical for Resilience

At the annual NASCIO conference in Nashville, Ohio Chief Information Officer Ervan Rodgers talked about why teamwork is key for IT resiliency and how he generates collaboration across the state enterprise.

October 17, 2019

Coordination Is King: Wisconsin Navigates Off the Mainframe

Wisconsin CIO David Cagigal is committed to the mainframe, at least for the next couple years. His challenge is making sure agencies are on the same page about the timing of their exit strategies.

October 16, 2019

North Dakota Takes on Equity, Ethics and Emerging Tech

State CIO Shawn Riley is a strong proponent for looking at technologies on the bleeding edge and how they can benefit government and citizens alike, as long as they are used for the benefit of all.

October 15, 2019

NASCIO Day Two: State CIOs Take a Turn Toward the Customer

The release of the organization’s annual in-depth survey of state technology leaders offers an evolving view of the role, with insights on customer service, cost management strategies and performance management.

October 15, 2019

Centralizing Citizen Services Is Top of Mind in Tennessee

CIO Stephanie Dedmon is looking forward to the soft launch of an application in December that will streamline the services offered by several agencies. Five agencies will spearhead the rollout, with more to follow.

October 15, 2019

States Transition from Cloud-First to Cloud-Smart Strategy

At the NASCIO Annual Conference, Arkansas Chief Information Officer Yessica Jones explained how her state’s data center consolidation has set the stage for making smart choices about what’s going to the cloud.

October 14, 2019

Recovery, Risk and Ransomware: NASCIO Kicks Off in Nashville

The National Association of State Chief Information Officers is holding its annual conference — and celebrating its 50th anniversary — by convening state CIOs to crowdsource the most pressing concerns in government IT.

October 14, 2019

Cyber Is Like the Dentist: The Importance of Good Hygiene

In light of a recent audit that found widespread lack of cybersecurity compliance among agencies, CIO Craig Orgeron discusses the importance of regular maintenance for both people and systems to keep Mississippi secure.

October 14, 2019

Sophisticated Foreign Attacks Strain Maine’s Cyber-Resources

Acknowledging a surge in “malicious traffic” a few weeks ago, Maine Chief Information Officer Fred Brittain outlines his layered strategy for managing cyberthreats in his small state.

October 14, 2019

Building a Future-Proof IT Organization in Kentucky

At NASCIO, Commonwealth Chief Information Officer Chuck Grindle explained that there are three elements of his strategy to make Kentucky and its technology as resilient as possible in the years ahead.

October 1, 2019

Ready for 2020? Elections Integrity at Stake Nationwide

In light of concrete evidence that there was indeed foreign interference in the 2016 Presidential Election, it falls to the states and localities to keep American democratic processes secure.

September 1, 2019

Future Forward: A Glimpse at New Frontiers in Gov Tech

As new cutting-edge technologies continue to mature and find their place in the public sector, government agencies are increasingly ready to get on board and see what future tech has to offer.

July 1, 2019

States Step Up in the Quest to Protect Citizen Privacy

While the U.S. currently lacks comprehensive regulation around how Americans’ data is collected and used, states like California, Washington and Maine offer their own approaches to protecting personal information.

June 20, 2019

Six Bumps on the Road to Successful Data Management

At the second annual Chicago Digital Government Summit this week, public-sector data experts shared common challenges that government should prepare for in creating and running data programs.

June 1, 2019

New Faces, New Skills: The Landscape of Today’s Public CIO

As a new class of state chief information officers takes the reins of IT across state and local government, they increasingly need to adopt a different set of leadership skills than their predecessors.

March 26, 2019

Ed Toner

CIO, Nebraska

March 15, 2019

2019 Spending Forecast for the State and Local IT Market

In 2019, $107.6 billion in technology spending is projected for state and local governments in the U.S. At the Beyond the Beltway event in Washington, D.C., chief information officers talked about what they have planned.

March 1, 2019

Alameda County, Calif., IT Moves to New High-Tech Headquarters

County CIO Tim Dupuis said the move to a renovated historic building in downtown Oakland has generated opportunities to improve operations as well as encourage collaboration, allowing staff to connect in new ways.

January 1, 2019

The Key to Modernizing the Public-Sector Workforce

Studies show American workers are changing jobs more frequently than ever before — government workers included. Updating the workplace for public-sector staff is just as key as any technology evolution.

December 21, 2018

Boilerplate Contract Language Gets Indiana to the Cloud

The state’s chief privacy officer, Ted Cotterill, talked recently to Government Technology about standard contract terms that ensure third-party vendors protect data privacy in the age of cloud computing.

December 1, 2018

Year in Review: A Preview of Issues to Watch in 2019

As Government Technology took a look back at our editorial coverage in 2018, it became clear that many issues we covered closely this year are likely to still be on the public-sector’s mind in 2019.

November 30, 2018

Arizona Pursues ‘No Wrong Door’ Approach to Online Services

Morgan Reed, CIO for Arizona, says the state wants to deliver streamlined services to citizens, but it’s not there yet. The state is currently seeking a partner to help establish a one-stop shop for online services.

November 12, 2018

Maine CDO on Data Governance in a Decentralized State

At the NASCIO conference in San Diego last month, Maine Chief Data Officer Youri Assi Antonin discussed his plans to implement internal data controls and contribute to the digital transformation of the state.

November 9, 2018

Vermont CIO Details Plans for Security Operations Center

A new partnership using interns from Norwich University in Northfield, Vt., will move Vermont to a 24/7 cybersecurity operation, according to state Chief Information Officer John Quinn.

November 7, 2018

People and Process: What CIOs Find the Hardest to Modernize

State technology leaders like Colorado Chief Technology Officer David McCurdy and California Chief Information Officer Amy Tong had plenty to say about roadblocks on the path to digital transformation.

October 31, 2018

California CIO Amy Tong’s Advice to New State CIOs

As the second term of California Gov. Jerry Brown comes to a close, state Chief Information Officer Amy Tong spoke at NASCIO about her priorities in cybersecurity, procurement, cloud adoption and digital services.

October 31, 2018

After CDOT Attack, Colorado CTO Talks Layers of Defense

Colorado Chief Technology Officer David McCurdy says there’s no amount of cybersecurity funding that ensures 100 percent protection from cyberthreats, but he believes the state is on the right track.

October 25, 2018

NASCIO Day Two: Accelerating Change

Multi-sourcing in Texas, Indiana's data-driven opioid strategy, a unified citizen experience in Tennessee and powering through procurement pain points: highlights from state IT leaders at NASCIO.

October 24, 2018

Can CIOs Get the Money They Need for Cybersecurity?

Three CIOs weigh in on whether they have the resources for effective cybersecurity approaches.

October 23, 2018

Tennessee: Making Innovation Matter

CIO Stephanie Dedmon says it’s not enough simply to modernize — new IT projects must be in the state’s best interests.

October 23, 2018

NASCIO Day Two: The Changing Face of the CIO

In its annual survey of chief information officers from all 50 states, the National Association of State Chief Information Officers forecasts the skills needed by the next generation of CIOs.

October 23, 2018

Colorado Goes Live with New Citizen-Facing Projects

Chief Technology Officer David McCurdy on some of the major initiatives the state has recently completed.

October 22, 2018

Arizona Moves Toward Single Sign-On

Arizona CIO Morgan Reed on how his agency is developing single sign-on to protect against cyberattacks and make government easier to use.

October 22, 2018

How a Data-Driven Government Tackles Privacy

At the annual NASCIO conference in San Diego, Indiana Chief Privacy Officer Ted Cotterill talks about the CPO’s place in the C-suite.

October 21, 2018

Cutting Ties: Virginia’s Bumpy Breakup with Northrop Grumman

Described by CIO Nelson Moe as “groundbreaking” in 2005, the commonwealth has severed its relationship with its former mega-contractor that limited Virginia’s agility in meeting today’s IT needs.

October 1, 2018

Managing Today's Cyberthreats

As bad actors evolve their strategies for attack, government too must continue to course correct.

September 27, 2018

What's the Outlook for 5G in Rural States?

Given the promise of speeds 100 times faster than today’s, 5G providers have the ear of policymakers. But is it realistic in states like Nebraska?

September 1, 2018

What Is the Price of Privacy?

As efforts to increase citizen privacy in a digital world gain ground, what does that mean for government?

August 24, 2018

Nevada's Well-Rounded Approach to Security

Nevada CIO Michael Dietrich shares the advice he would give to a state agency faced with a cybersecurity breach.

August 3, 2018

Moving Off Mainframe

Tennessee Deputy CIO Stephanie Dedmon discusses the ongoing process of modernizing legacy systems.

July 31, 2018

The Realities of Evolving the IT Workforce

Acting Illinois CIO Kirk Lonbom weighs in on the importance of change management and preparing for a retirement wave.

July 27, 2018

Alaska's Strategy in the Fight Against Ransomware

Deputy Chief Information Officer Dan DeBartolo discusses the state’s approach to cybersecurity in the wake of recent high-profile ransomware attacks.

July 18, 2018

Could 5G Be the Answer to Rural Connectivity in Kentucky?

While fiber and broadband are often discussed as the best ways to get Internet to underconnected communities, Kentucky CIO Charles Grindle considers skipping those options altogether.

July 1, 2018

State CIOs Talk Emerging Tech

We asked state CIOs about what they consider to be the next big thing in government IT.

June 4, 2018

Illinois Strives for "One DoIT"

Acting CIO Kirk Lonbom is prioritizing the unification of all IT in the state.

June 1, 2018

Passing the Torch to a New Class

With three dozen gubernatorial elections this year, a sea change is on the horizon for state CIOs.

May 31, 2018

Governments Don't Always Pay Hackers, But What If They Did?

Going against the FBI's ransomware advice is one way state chief information officers are thinking for themselves.

May 23, 2018

Indiana's Plans to Change the Mindset on Large-Scale IT

CIO Dewand Neely is standing up new processes that cast the state’s big technology projects as investments.

May 21, 2018

How 5G Could Transform Connectivity in Alaska

Deputy CIO Dan DeBartolo has his eye on several technologies with potential to improve connectivity in the country’s largest state.

May 18, 2018

Florida’s Retirement Problem and Its Role in IT Modernization

Many CIOs want to get rid of legacy technology like the mainframe. Florida CIO Eric Larson explains how the state's workforce situation is forcing the issue.

May 9, 2018

Laying the Foundation for Data-Driven Policy

In Tennessee, Deputy CIO Stephanie Dedmon is putting the elements in place to enable data and analytics to truly benefit state operations.

May 4, 2018

One CIO’s Primer on the Evolving Ransomware Threat

Texas Chief Information Officer Todd Kimbriel explains his approach to ransomware in light of recent attacks on the public sector.

May 2, 2018

How Kentucky’s Large Contract Workforce Complicates IT Staffing

State Chief Information Officer Charles Grindle talks about what Kentucky is up against when it comes to its IT workforce, and what they’re doing about it.

May 1, 2018

Balancing Emerging and Legacy Tech in New Mexico

State CIO Darryl Ackley on the challenges of modernizing infrastructure and getting to the next big thing in gov tech.

April 30, 2018

Florida’s Data-Driven Future

Chief Information Officer Eric Larson talks about Florida’s plans to work on how the Agency for State Technology manages data to realize better outcomes across the state.

April 27, 2018

Optimizing Infrastructure: Job No. 1 in Arkansas

Chief Information Officer Yessica Jones outlines the many benefits the state hopes to achieve by consolidating its data center environment.

April 26, 2018

Cybersecurity: Bridging the Gap between Technology and People

For Indiana Chief Information Officer Dewand Neely, securing state agencies is more than just an IT problem.

April 26, 2018

NASCIO Midyear: CIOs Talk AI, Communication

In afternoon sessions at the NASCIO Midyear conference earlier this week, state IT leaders broke into groups to tackle issues both timely and timeless.

April 25, 2018

The Workforce Reality in North Carolina

North Carolina Chief Information Officer Eric Boyette talks about recruiting “a new wave” of IT employees.

April 24, 2018

Finding a Balance: Practical Ways to Apply AI in Government

Incoming Nevada CIO Michael Dietrich appreciates the potential of artificial intelligence, as long as the risks are also considered.

April 24, 2018

NASCIO Midyear: 5 Disaster Recovery Lessons for CIOs

Two battle-tested technology chiefs share lessons from the front lines of Puerto Rico and the Virgin Islands in the wake of Hurricane Maria.

April 23, 2018

NASCIO Midyear: Day One Takes on Cybersecurity, Innovation and Analytics

Monday's programming dove deep into top-of-mind issues for state CIOs.

April 23, 2018

Are States Equipped to Fend Off Ransomware Attacks?

Kentucky CIO Charles Grindle weighs in at the NASCIO Midyear conference on what he’d tell an agency confronting ransomware.

April 23, 2018

Post-Consolidation, Nebraska Turns to Applications

CIO Ed Toner talks about how the state is taking stock of applications now that consolidation is out of the way.

April 20, 2018

Louisiana Consolidation Illuminated Need to Retire Old Tech

State Chief Information Officer Dickie Howze has a ready answer when asked which technology the state currently uses that he'd like to cast into retirement.

April 18, 2018

Managing Citizen Engagement Overload

When government gets too much of a good thing, can open-source technology help?

April 12, 2018

Pennsylvania's Engagement Efforts Center on Transparency and Citizen-Focused Services

Chief Information Officer John MacMillan describes current initiatives on the state's citizen engagement agenda.

April 10, 2018

Does Shiny New Tech Simplify How Government Delivers Services?

Missouri CIO Rich Kliethermes says effective citizen engagement means focusing on making interactions as easy as possible.

April 3, 2018

Has the IT Retirement Wave Hit Missouri?

CIO Rich Kliethermes provides a look at the "sobering" workforce reality in his state.

March 28, 2018

James Collins

CIO, Delaware

March 27, 2018

Top 25 Doers, Dreamers and Drivers of 2018: Honoring the Innovation Ecosystem

This year's awardees are building a gov tech legacy from inside and outside the CIO's office.

March 21, 2018

HR and IT Join Forces in Pennsylvania

CIO John MacMillan talks about Pennsylvania’s strategy in uniting technical and human resources staff into six delivery centers, and results from an early pilot.

March 1, 2018

Becoming Citizen-Centric

As government turns to AI to better deliver services to all residents, concerns arise around privacy issues.

February 8, 2018

Where Does Arizona Stand on Enterprise Application Development?

Despite Arizona's federated model, CIO Morgan Reed talks about how a coordinated approach is reaping benefits.

January 12, 2018

What's in a (Gov Tech Company) Name?

Company names on this year's GT100 reflect government priorities in 2018.

January 3, 2018

The IT Workforce: Pivoting Toward the Cloud

Arizona Chief Information Officer Morgan Reed discusses his plans for developing a next-generation workforce.

December 4, 2017

How Tech Can Help Onboard IT Staff in New York

Executive Deputy CIO Karen Geduldig sees opportunities for cognitive computing and machine learning to help get new employees over the learning curve.

December 1, 2017

The First Three Decades of GovTech

The inaugural issue of GT was published 30 years ago this month. While tech has come a long way since then, we're still grappling with some of the same issues as in 1987.

November 29, 2017

What Does Citizen Engagement Look Like in Alaska?

Deputy State Chief Information Officer Jim Steele explains how the state’s unique geography ups the ante when it comes to government-constituent interaction.

November 21, 2017

Texas Reconsiders Citizen Privacy

In the wake of September’s Equifax breach, CIO Todd Kimbriel talks about how to securely represent Texans digitally.

November 15, 2017

Why Dewand Neely Gave Up His Office

The Indiana CIO explains a recent move to a more modern, no-offices workspace for his workforce.

November 10, 2017

Is Michigan CIO David DeVries Worried About Workforce?

Fresh off a stint as CIO of a major federal agency, DeVries strikes an optimistic note when it comes to filling IT positions.

October 24, 2017

New Jersey to Convene Newly Decentralized App Developers

On Oct. 30, CTO Dave Weinstein and the Office of Information Technology will bring together state application developers to share successes and challenges.

October 19, 2017

Making the Most of Data: Internal, External Partners at the Table in Indiana

Chief Data Officer Darshan Shah discusses how Indiana works to get data to out of government silos and into the hands of groups that can use it.

October 18, 2017

What New Tech Holds the Most Promise for Colorado?

Colorado Chief Technology Officer David McCurdy has heard the hype around blockchain, but he sees more possibilities with another new technology on the horizon.

October 16, 2017

Wyoming's Approach to Cybersecurity

Chief Information Officer Tony Young talks about how recent breaches impact the state’s data privacy strategy.

October 11, 2017

3 Tips for Success on Large Projects

Georgia Chief Information Officer Calvin Rhodes offers advice on how to approach a big project like the Georgia Cyber Innovation and Training Center.

October 5, 2017

Louisiana Embarks on App Modernization

On the heels of a major consolidation, Chief Information Officer Dickie Howze turns to what’s next.

October 4, 2017

Cybersecurity: Lessons from 5 States

With protection from cyberthreats an ever-present concern for IT leaders at all levels, five states presented their approaches at NASCIO's annual conference in Austin.

October 4, 2017

Innovation on the Horizon in New York

At the NASCIO annual conference in Austin, Karen Geduldig, Executive Deputy CIO for the state of New York, talked about the emerging technology that has her attention.

October 3, 2017

Opioids, Customer Experience and Workforce Grab Attention at NASCIO, Day Two

The second full day of programming takes deep dives into top-of-mind issues for CIOs.

October 3, 2017

Bullish on Blockchain: Unlocking the Potential in Government

New Jersey Chief Technology Officer Dave Weinstein thinks government should start “getting its hands dirty” with distributed ledger technology.

October 2, 2017

Indiana’s Analytics Strategy: Unlocking Data to Unlock Solutions

The state’s Chief Data Officer Darshan Shah discusses his approach to using IT to improve citizen well-being.

October 2, 2017

7 Steps to Agile Development

A report released at the annual NASCIO conference offers some practical tips on realizing the benefits of agile development.

October 2, 2017

Do Headline-Grabbing Breaches Change State Cybersecurity Strategy?

Nebraska CIO Ed Toner outlines his approach to protecting sensitive data and preserving the reputation of public IT.

October 1, 2017

Growing an Innovation Economy

As technology evolves and presents new challenges and opportunities, Hawaii Gov. David Ige is planning for what’s next.

September 1, 2017

Paying for It

The road to modernizing public-sector procurement.

August 24, 2017

Which Apps Is Missouri Modernizing?

Application modernization looms large on the to-do list of Acting Missouri CIO Rich Kliethermes. Here's what's underway.

August 23, 2017

How a Selfie Can Secure Your Tax Refund

Georgia Chief Technology Officer Steve Nichols discusses the challenges of identity-proofing, as well as a new multi-agency pilot that helps citizens secure their tax refund.

July 27, 2017

San Francisco’s Startup in Residence Program Seeks to Expand Across North America

If the program continues its successes, it could change how startups and government work together, leading to an increase in civic innovations. All interested cities must RSVP before Aug. 4 to be eligible to apply.

July 27, 2017

How Government Can Be More Like Google

In Montana, a team of 50 application developers collaborates using agile development. Is this the future of government IT?

July 25, 2017

How Delaware Solved Its Space Problem

Hint: It involved loosening up its telework policies.

July 19, 2017

Digital Counties Survey 2017: Winners Focus on Knowing When, How to Introduce New Tech

The first-place winners in this year's survey don't deploy technology for technology's sake.

July 19, 2017

Is a Flat Management Structure the Key to Recruiting Millennials?

Washington state's experiment with holacracy aims to find out.

July 3, 2017

San Leandro, Calif., Chief Innovation Officer Deborah Acosta on Creating a 'Tech and Innovation Ecosystem'

As one of the country's first innovation officers, Acosta talked to us about bringing fiber to her city and working with San Francisco's Startup in Residence program.

June 16, 2017

One Early Cloud Email Adopter Switches Teams — What Does It Mean?

Orlando, Fla., moved its email system to the cloud in 2009, but switched providers this year due to just a couple of subtle differences.

June 1, 2017

Consolidated IT Operation: The Desired End Game for CIOs?

For government tech chiefs, there is always more consolidating to do.

May 25, 2017

Optimizing Government Performance: Tips from the Trenches

Lessons learned on data-driven decision-making and creating a culture of innovation.

May 25, 2017

Seeing Past Light Poles: Plotting a Smart City Strategy

San Leandro, Calif., is drafting a fiber-optic master plan — an effort sparked by an upgrade to LED streetlights.

May 19, 2017

Do CIOs Need to Worry About Emerging Tech?

Indiana CIO Dewand Neely thinks leading IT means making connections to get the most value from emerging tech.

May 18, 2017

From Private to Hybrid: Kansas Pivots on Cloud

CIO Phil Wittmer explains why he killed the state’s GovCloud project and talks about what’s going to replace it.

May 12, 2017

Montana CIO Ron Baldwin Outlines His Mainframe Exit Strategy

The changing nature of the workforce is one factor pushing CIOs to evaluate their portfolio.

May 9, 2017

Millions in Savings Expected from Montana Consolidation Effort

CIO Ron Baldwin talks about what he expects to gain from an executive branch consolidation now underway.

May 4, 2017

Governance Gaps in New Hampshire IT

New Hampshire CIO Denis Goulet talks about how he's somewhat insulated from changes in elected leadership, and shares his No. 1 priority for advancing technology in the state.

May 2, 2017

Pushing Body-Cam Video to the Cloud: Is Utah's Network Up to the Task?

Broadband is making its way back onto CIO priority lists, and the reason why lies in the cloud.

May 1, 2017

New Emerging Tech Group Forms Within Delaware State Government

There's more to the CIO's job than the network and the data center. Delaware CIO James Collins is forming an enterprise solutions group charged with finding the best possible uses for emerging tech in government.

April 27, 2017

Kansas Chooses PayIt to Build Digital Citizen Services

The company has a contract, but isn't saying much about what its work will be at the moment.

April 25, 2017

CIOs Dig Deep on Emerging Tech, Collaborating with the Feds and Identity Management at NASCIO Conference

On day two of the 2017 midyear conference, attendees participated in interactive and informal sessions to exchange ideas and discuss best practices.

April 25, 2017

IT's Role in Solving Pennsylvania's Budget Problem

Shared services can help streamline government operations, saving taxpayer money in the process. Pennsylvania is counting on it.

April 24, 2017

How Agile Is Ushering Millennials into IT in Nebraska

Through a partnership with a local college, a group of young tech professionals is running the state’s enterprise content management system and building the future state workforce in the process.

March 29, 2017

Rebecca Woodbury

Senior Management Analyst, San Rafael, Calif.

March 20, 2017

IT Spending in State and Local Government: What Does 2017 Hold?

State and local government CIOs and key industry players met at the annual Beyond the Beltway conference to discuss the IT spending forecast.

January 5, 2017

Gov Tech as a Business

Government doesn’t perform its vital functions nor deliver citizen services the same way anymore.

December 23, 2016

How One Startup Broke Into Government

A partnership with a local startup helped San Leandro, Calif., make sense of new data sources.

December 14, 2016

Why Government Should Embrace Tech Startups

Many jurisdictions, like San Francisco, are successfully partnering with early-stage tech companies. But it won't work for everyone.

December 12, 2016

Casting a Wide Net for Innovation

There are ways for jurisdictions without big city budgets to bring startup energy to the challenges they face.

December 9, 2016

2016: The Year in Tech / CIOs Sound Off

We talk to CIOs at all levels of government on a variety of issues throughout the year. But few topics elicited livelier responses than when we posed this particular question.

December 8, 2016

2016: The Year in Tech / Spotlight on the Gov Tech Scene

In the fourth quarter of 2016, an Accela departure, major merger in the gov tech space and the general election outcome took center stage.

December 7, 2016

2016: The Year in Tech / States and Counties Get Smart, Digital

In the third quarter of 2016, winners of the Digital States and Digital Counties surveys were announced, among many other things.

December 6, 2016

2016: The Year in Tech / Tackling Social Media and Increasing Civic Engagement

In the second quarter of 2016, social media, public-private partnerships, broadband and police data took center stage.

December 5, 2016

2016: The Year in Tech / Breaking Down Barriers to Data, Access

In the first quarter of 2016, innovation, open data, Wi-Fi and the GovTech 100 list took center stage.

December 2, 2016

Can San Francisco’s Startups in Residence Program Scale to Smaller Cities?

There are ways for jurisdictions without big city budgets to bring startup energy to the challenges they face.

December 1, 2016

2016: The Year in Tech

According to our analytics, these are the stories readers most wanted to read in 2016 -- it’s a revealing look into the issues foremost on the minds of public-sector technology decision-makers.

November 30, 2016

Why Partnering with Startups Was Right for San Rafael

Two key upgrades for this small Northern California city led them to unconventional vendor choices.

November 29, 2016

Digitizing Data in Arizona

CIO Morgan Reed talks about the formation of a data management working group to help agencies share data.

November 10, 2016

How Indiana, Michigan and Wisconsin Are Helping Shape IT in Illinois

To accelerate IT transformation in Illinois, CIO Hardik Bhatt leverages best practices from leading states.

November 9, 2016

2016 Digital Cities: Winners Focus on Transparency, Security, Infrastructure

This year’s top digital cities know data demands are only going to grow, and they want to be prepared.

November 8, 2016

Missouri Embraces Metrics on the Path to Digital

In demonstrating success on the path to digital government, Missouri CIO Rich Kliethermes stresses the importance of data in telling your story.

October 27, 2016

IT Modernization on the Agenda in Florida

According to CIO Jason Allison, now that operations are stabilized, he's focused on what's next in Florida's journey to digital government.

October 24, 2016

Data Sharing and the Death of Government Silos

Minnesota CIO Tom Baden sees great potential for analytics to impact citizens’ lives by uniting information across key program areas.

October 21, 2016

How Analytics Can Transform Government

Ohio CIO Stu Davis sees data analytics as the biggest game-changer of his career.

October 20, 2016

Why CIOs Must Think Beyond Technology

Government Technology caught up with Benny Chacko, CIO of the Los Angeles County Probation Department, who discussed the importance of understanding your agency’s unique business needs and thinking beyond technology.

October 19, 2016

Delaware Unveils Collaborative Data Project, Portal

Delaware is officially launching access to an open data portal that will allow users to view more than 30 data sets and access mapping capabilities.

October 11, 2016

Workplace by Facebook Goes Public

After several months behind the wheel of Facebook’s latest product offering, now called Workplace by Facebook, the first state government to pilot the tool is seeing big potential for social networking-themed tools in the public sector.

October 7, 2016

Utah IT Agency Prioritizes Communication, Transparency with Internal Customers

CIO Mike Hussey explains how being transparent helps IT meet state agencies' expectations.

October 6, 2016

What Technology Dewand Neely Wants Out of His IT Portfolio

The Indiana CIO sees the cloud as an integral part of his storage exit strategy.

October 5, 2016

Mississippi's Longitudinal Analytics Project Drives Economic Development Policy

Extracting real value from data means bringing together disparate sources, says Mississippi CIO Craig Orgeron.

September 30, 2016

Open Data's Unexpected Benefits in Utah

Utah CIO Mike Hussey talks about the state's inclusive approach to its open data portal.

September 26, 2016

In Los Angeles, Tech Is All About the Customer

In leading the IT organization for California's largest city, CIO Ted Ross makes sure development efforts are focused on delivering value to customers.

September 23, 2016

Delaware CIO: Broadband Is the Great Enabler

James Collins talks about recent efforts to bolster connectivity in the state.

September 21, 2016

Indiana Takes Aim at Opioid Crisis with Analytics

Indiana CIO Dewand Neely talks about how his state is applying data to address an issue on many governors’ agendas.

September 20, 2016

Minnesota, Florida Outline Cybersecurity Plans

State CIOs weigh in on the issue that's topping their priority lists.

September 19, 2016

CIOs Gather to Talk Leadership and Outsourcing at NASCIO, Day One

Agile development, cybersecurity and the cloud also make the agenda as the annual meeting kicks off in Orlando, Fla.

September 18, 2016

How Digital is Your State?

Results of the 2016 Digital States Survey indicate that the effort states are putting into innovation, collaboration and aligning their investments with citizens' priorities has never been higher.

September 13, 2016

The Disruptive Nature of Data: One Agency’s Perspective

Los Angeles County CIO Benny Chacko talks about the unique data challenges of the Probation Department.

September 9, 2016

Women in Tech: Los Angeles’ Strategy

CIO Ted Ross outlines the importance of a technology workforce that looks like the community it serves.

September 1, 2016

2016 Best of the Web Winners Demonstrate Technological Innovation, Service Delivery Improvements

This year’s best government websites shared in common a simple vision of user-centric content, a desire to iterate and collaborate more quickly than in years past, and to watch the market for the latest trends and standards.

August 31, 2016

So You Want to Be a CIO

Leadership, innovation and data are on the agenda as tech leaders gather for the annual Los Angeles Digital Government Summit.

July 26, 2016

Missouri CISO Michael Roling on the Front Lines of Cybersecurity

Roling shares how he makes sure his staff -- and the state workforce in general -- is prepared for today’s threats.

July 20, 2016

Digital Counties Survey 2016: Winners Make Collaboration, Innovation, Civic Engagement Top Priorities

In this year's survey, the Center for Digital Government recognizes 55 counties that understand technology's value, empower their tech leaders, and implement new ideas to make life better for those who live and work there.

July 15, 2016

How Analytics Drive Capital Decisions for Austin Water

Austin Water CIO Teri Pennington talks about the utility's use of data analytics to track the health of its assets.

July 12, 2016

Texas CIO Outlines Plans for State's Digital Transformation

A long-term effort is now under way to re-imagine service delivery in the state of Texas.

July 8, 2016

Water Use Tracking Helps Conserve Resources in Austin

In Austin, Texas, the water utility is saving water by empowering consumers with comparative usage data.

July 1, 2016

Cognitive Computing: A Key Tool in Predicting Citizen Service Needs

State CIO Todd Kimbriel explains how artificial intelligence could improve health services and public safety in Texas.

June 28, 2016

Transparency, Analytics Yield Big Results for Austin Utility

Data tracking is bringing new visibility to the safety training program at Austin Water.

June 23, 2016

Missouri Charts Path to Better Data Management

Missouri CIO Rich Kliethermes talks about the importance of data sharing, and where his state is in that process.

June 22, 2016

Austin PD Comes Out on Top in App Showdown

At the Texas Digital Government Summit, attendees cast their vote for their favorite among five mobile apps.

June 22, 2016

Ohio Considers Data Analytics Partnership Across State Lines

Ohio CIO Stu Davis has his eye on Indiana's analytics achievements. Can their expertise be shared?

June 21, 2016

Georgia and Washington Plot Cybersecurity Strategy

Georgia CIO Calvin Rhodes and Washington state CISO Agnes Kirk weigh in on how to garner support for a cybersecurity strategy that protects against today's threats.

June 16, 2016

Wisconsin Aims to Unify the Customer Experience Online

CIO David Cagigal outlines his vision for a more unified customer experience online.

June 15, 2016

How Do States Fill Cybersecurity Positions?

State chief information security officers have to get creative to make sure their cybersecurity workforce is ready for today's threats.

June 2, 2016

Forward Momentum: What's Next in Smart Transportation

Contra Costa County, Calif., Transportation Authority Executive Director Randy Iwasaki talks about the agency piloting first-of-their kind technologies that could signal what’s on the smart transportation horizon.

May 20, 2016

Georgia Human Services Agencies Contemplate Use of Artificial Intelligence Software

Georgia CIO Calvin Rhodes outlines a possible use case for AI software in government.

May 18, 2016

People, Not Computers, Should Be Making the Decisions

Michigan CIO David Behen argues that while data analytics tools can help government be more efficient, the decision-making should be left to humans.

May 17, 2016

Can Chatbots Staff Your Call Center?

Georgia CTO Steve Nichols thinks intelligent software has the potential to help provide better services to citizens.

May 16, 2016

Data Management: Why an Enterprise Approach Is Right for Delaware

Delaware CIO James Collins talks about his state's enterprise data management approach, which positions the state to build on its early analytics successes.

May 11, 2016

The Role of the Cloud in Solving Government's Data Problem

The sheer quantity of data held by government forces a conversation about cloud, according to Washington CIO Michael Cockrill.

May 10, 2016

Can Artificial Intelligence Help Government Serve Citizens?

Wisconsin CIO David Cagigal thinks every time a citizen interacts with government, it should make government smarter.

May 5, 2016

Big Bang, Agile or a Mix of Both?

State CIOs argue there’s a time and a place to embrace iterative development.

May 4, 2016

Collaborators in Chief Share Successes at NASCIO

CIOs share insights into how to make the most of public-private partnerships.

April 1, 2016

How CIO Morgan Reed Plans to Transform IT in Arizona

Named to the post in October, Reed plans to lean on his private-sector experience to move the state’s technology forward.

March 31, 2016

Embracing Tomorrow's Workforce

Public CIOs are embracing the fact that their workforce is starting to transform, and millennials are a big part of that. While government isn’t traditionally known for flexibility, the silver tsunami and changing demographics are forcing the issue.

March 23, 2016

Dickie Howze

CIO, Louisiana

March 23, 2016

Top 25 Doers, Dreamers and Drivers: Honoring What Works

Our annual awards honor leaders helping to ensure that the potential of technology is fully realized in government.

March 14, 2016

IT Forecast: Is the Recovery Complete?

State and local IT offices are poised to deliver streamlined infrastructure and improved security.

January 30, 2016

2016 State of the State Addresses: Does Technology Matter?

Government Technology’s editorial team analyzes this year’s speeches to see which governors are talking tech.

December 7, 2015

A Look Back at 2015: Realizing Tremendous Value in Information, Data

Here’s a look at our most popular news stories of 2015.

December 4, 2015

Year in Review 2015: Smart, Digital Cities Reign Supreme

In the fourth quarter of 2015, San Francisco announced the biggest Internet of Things project in the U.S. to date, the most digital cities in the nation were named and the FAA announced that it will require drone owners to register devices with aviation authorities.

December 3, 2015

Year in Review 2015: Hefty IT Investments; Fighting (and Succumbing to) Cyber Threats

From smart city investments and use of Bitcoin technology in government to the Ashley Madison and U.S. Office of Personnel Management hacks, news during the third quarter of 2015 didn't disappoint.

November 2, 2015

2015 Digital Cities: Winners Experiment with Forward-Thinking Tech Projects

This year’s top digital cities have developed a mature infrastructure that lets city leaders experiment with technology projects that are molded in the image of the average citizen's lifestyle.

October 13, 2015

NASCIO Day Two: Tech-Powered Productivity

The conference's second full day revealed an evolving climate in state IT, and ideas to increase government efficiency and service.

October 12, 2015

Data Is a Big Deal for NASCIO Day One

Officials convene in Salt Lake City to share best practices in innovation, smart technology, cybersecurity and data analytics.

September 2, 2015

What Do the Best Government Websites of 2015 Have in Common?

Winning sites in the 2015 Best of the Web competition tend to use simple, high-image, low-text designs; prioritize accessibility and mobility; and start with a design philosophy that puts the user first.

August 28, 2015

State CIOs: Meet the Class of 2015

A dozen states appointed new CIOs this year and in late 2014 -- here’s a look who they are and how they’re settling in.

August 26, 2015

New Hampshire CIO Balances Standards, Unique Needs

Denis Goulet hopes that by the time he leaves the office, IT infrastructure will be modern, consolidated and standardized.

July 29, 2015

Spectrum: Robots Will Soon Serve as First Responders

Also, smart walking sticks assist the blind and the Buddy PC app helps people ratchet up productivity.

July 9, 2015

2015 Survey Honors Most Innovative, Pioneering Digital Counties

In this year's survey, the Center for Digital Government recognizes 54 counties as adaptive IT leaders, collaborators and arbiters of the public trust.

June 12, 2015

Does Your State Restrict the Use of License Plate Readers? (Map)

Debates about automated license plate recognition are heating up across the country.

June 1, 2015

Spectrum: Cellphone Case Helps Track Health

Also, cellphone device helps spot genetic diseases.

April 3, 2015

Spectrum: LEGO PancakeBot Helps With Breakfast

Plus, Netflix neutrality and those with Parkinson's may find new hope for an improved quality of life thanks to data.

March 24, 2015

Team Indiana

Office of Management and Budget Director Chris Atkins; Gov. Mike Pence; CIO Paul Baltzell

March 24, 2015

Story Bellows

Director, Philadelphia Mayor’s Office of New Urban Mechanics

March 24, 2015

Team Los Angeles

Eric Garcetti, Mayor; Rick Cole, Deputy Mayor for Budget and Innovation; Ron Galperin, Controller; Bob Blumenfield, Councilmember

March 16, 2015

Spectrum: Vintage Shelby Cobra Gets the 3-D Printer Treatment

Gamified driving app aids drivers. And Google for robots.

January 30, 2015

2015 State of the State Addresses: Is Technology on the Agenda?

To find technology in this year’s speeches, you often need to read between the lines.

December 17, 2014

Year in Review: Making Sense of 2014

2014 may not have been the year, but there are definitive signs that we’re pointed in the right direction.

December 17, 2014

Field of Broadband Players Continues to Grow

Also, Palo Alto, Calif., adopts an Open Data by Default proclamation.

December 17, 2014

Coming Together on Cybersecurity

Adopting standard language helps move cybersecurity progress along.

December 16, 2014

Spectrum: 3-D Modeling, Printing Help Buttercup the Duck

Plus, Coca-Cola is easier to come by in some parts of the world than clean drinking water, so a Dutch artist devised a distillation process to convert the soda into water using his creation, The Real Thing.

November 13, 2014

2014 Digital Cities: Winners Focus on Innovation, Boosting Transparency and Privacy

In this year's Digital Cities Survey, top cities recognize the value of technology, empower their tech leaders and use new ideas to make life better for everyone who lives there.

November 5, 2014

Election 2014: Assessing the Fate of State CIOs

With 36 governorships up for election, the fate of many state IT leaders hangs in the balance. Here’s what we know.

November 5, 2014

Spectrum: Remain Eco-Friendly While Indulging Your Love of Retro Design

New energy-efficient LED bulbs look like classic incandescents. Plus, the KNFB Reader app turns printed materials into audio for the blind and use this device to protect your Wi-Fi network's privacy.

October 23, 2014

ACA Open Enrollment Looms: Is Government Ready This Time?

In this industry Q&A, one major health-care exchange contractor offers predictions for what open enrollment will look like the second time around.

October 10, 2014

Spectrum: Monkey See, Monkey Do

Plus, CAPTCHA Gets Gamified.

September 29, 2014

Digital States Survey: Which States Are the Best of the Best?

Idaho and Connecticut take home "most improved" honors in the 2014 Digital States Survey, while other states are singled out for technology success in specific program areas.

September 8, 2014

Spectrum: Foiling Facial Recognition, Chief Happiness Officers

Also, how well does your smartphone know you?

August 6, 2014

Spectrum: Prioritize Digital Communications, LED Light Therapy

Plus, a new kind of fruit tree is popping up in Europe -- green- and red-colored solar charging stations.

June 10, 2014

Spectrum: Sustainable Streets with LED Lights, the Medical 'Selfie'

Also, shoe insoles connected to smartphones improve mobility for the visually impaired, and "roll-up" technology is on the horizon.

June 3, 2014

Photo of the Week -- The Tethered Aerostat Radar System Keeps Eyes on the Border

Eight blimps, like this one in Texas’ Rio Grande Valley, house video and radar equipment aimed at catching illegal border crossers, human smugglers and human traffickers.

May 20, 2014

3 Concepts Will Power the Internet of Everything

Cisco's John Chambers says company will use application-centric infrastructure and tools like fog computing to boost IoE performance.

May 19, 2014

Cisco Live: Internet of Things vs. Internet of Everything

In a public-sector address at the company's annual conference, Cisco execs explain the difference between the terms, which are often used interchangeably.

May 2, 2014

Spectrum: Safeguarding Pedestrians, Bypassing Censorship

Also, network-neutral SIM cards, and will we see a universal phone charger standard by 2017?

April 22, 2014

Pittsburgh's Debra Lam on Bringing Her International Work Home

The city's chief innovation and performance officer discusses making Pittsburgh a world-class city.

April 9, 2014

Are You Safe from 'Heartbleed'? Industry Q&A

The latest Internet bug dates back to 2011, but its recent discovery has prompted one government agency to take citizen-facing services offline.

April 4, 2014

Spectrum: Wake Up and Smell the Bacon

Also, the healing power of silk and could drones be the answer to getting the rest of the world online?

March 28, 2014

Chief Innovation Officers in State and Local Government (Interactive Map)

Chief innovation officers popping up in state and local government have scopes as different as the jurisdictions they serve.

March 17, 2014

Open Data Policies in State and Local Government (Interactive Map)

See which state and local governments have made their open data promises official.

March 5, 2014

Spectrum: Carbon Fiber 3-D Printer, Open Docs in the UK, Long-Term Storage

Also, IBM has used graphene transistors to build a prototype radio receiver that promises to deliver more speed and less power consumption for mobile phones.

February 26, 2014

How San Francisco Does Innovation: 5 Tips Your City Can Use

Deputy Chief Innovation Officer Shannon Spanhake shared some advice based on the San Francisco experience to a rapt crowd at the California CIO Academy.

February 25, 2014

Steve Henderson -- 2014 GT Top 25 Winner

CIO, Lincoln and Lancaster County, Neb.

February 25, 2014

Adrian Farley -- 2014 GT Top 25 Winner

CIO of the California Department of Justice

February 10, 2014

Spectrum: Safer Subways, Real-Life X-Ray Vision

The Metropolitan Transportation Authority is testing technology designed to alert subway drivers of people on the tracks; medical personnel can see through patients' skin to the veins underneath.

October 10, 2013

Are State HIXs Making the Grade?

News reports have state-run health insurance marketplaces faring better than the federal portal, with some marketplaces enrolling thousands in health coverage.

October 1, 2013

Could States Have Prevented ACA Glitches?

The Twitterverse, and much of the country, weighed in on the bumpy launch of health insurance exchanges on Tuesday, as many sites saw downtime from spikes in site traffic.

September 25, 2013

Spectrum: Servers as Electric Furnaces

Virtual tour of Mars, Bitcoins under scrutiny.

September 6, 2013

Riverside to Scrap Public Wi-Fi?

The California city noted for its SmartRiverside program may abandon its citywide wireless network.

August 27, 2013

Spectrum: Hacking for Car Safety

Also, a robot helps recycle demolition debris.

August 13, 2013

Photo of the Week - London Gigapixel Panorama

Printed at normal resolution, this panoramic photo of London would stretch more than 300 feet wide.

July 2, 2013

Can One City Profit from Innovation?

Other agencies want to buy Longboat Key, Fl.’s award-winning fire application, but can the city venture outside of its core business to sell its cloud-hosted software?

June 4, 2013

New App is Latest Evidence of Florida PD’s Aggressive Engagement Strategy

Boynton Beach, Fla., Police Department offers virtual chats with the chief, ride-alongs via Twitter, and now, an app created by a former police officer.

May 30, 2013

National Civic Hacking Event Takes Many Forms Locally

The federal government is opening up data sets and encouraging local innovators to harness their tech creativity this weekend for the public good.

May 15, 2013

Montana CIO Ron Baldwin Advances Strategic IT Vision

CIO Ron Baldwin comes to the role in Montana with decades of IT leadership experience, both inside and outside of government.

April 30, 2013

Portal Pride in Hawaii, Arkansas

New feature-rich, responsive websites provide evidence of the latest online trends taking hold in government.

April 26, 2013

Two-Way Citizen Engagement in Elk Grove, Calif.

A mobile app gives the city a cost-effective way to tackle service requests and distribute relevant information to residents.

April 19, 2013

Wired and Weird in Austin

A growing data portal translates to money saved and an increased ability to serve citizens in the eclectic Texas city, one of the recently announced Google Fiber cities.

April 12, 2013

Industry Q&A: How are E-Discovery Tools Making Sense of Big Data?

Whether for litigation, investigations or public records requests, government agencies are looking for easier ways to make sense of a growing number of data sources.

April 10, 2013

Charlotte, N.C., Automates Incident Logs

Replacing an end-of-life technology speeds reporting, simplifies monitoring and eases research of potential security incidents.

April 9, 2013

The Programming CIO Gets 'Radical'

Florida Department of State CIO Larry Aultman implements a drastic, six-month shift to the cloud for the state's beleaguered elections system.

April 5, 2013

What Government Should Know About 'Pass the Hash'

This new cybersecurity threat is making inroads in the public sector by leveraging the popularity of single sign-on -- but there are ways to mitigate your exposure.

April 2, 2013

5 Ways to Prepare for a Cyberattack

Cybersecurity expert offers insights on the typical public sector breach victim and advice to minimize the risk of an attack.

March 27, 2013

San Diego Airport Ascends to the Cloud

Airport Authority is one of eight organizations that announced its Office 365 migration at Microsoft’s U.S. Public Sector Summit.

March 27, 2013

Can Open Source Software Enhance Collaboration?

Post-9/11, common justice-related data standards let states use open source software to effectively collaborate across agencies.

March 22, 2013

Mobile County, Ala., Uses App to Supplement Radio Communications

“BeOn” app extends the reach of narrow band communications for public safety officials whose duties usually keep them off the front lines.

March 19, 2013

Asheville, N.C., Community Gets Behind Open Data

Community-driven open data movement sets its sights on National Day of Civic Hacking by planning a "Hack for Food" event.

March 15, 2013

Where’s My Tax Refund?

An array of free apps and online services help taxpayers organize tax information, track refunds, trim budgets and invest.

March 13, 2013

White House 'We the People' Site, Explained

A Yahoo News chat with a White House official explains how online petitions are helping citizens engage the Obama administration on issues they care about.

March 5, 2013

What Government Purchasing Reveals

New technology aggregates government purchasing information, offering insights that help agencies make better spending decisions.

February 27, 2013

Ted Smith -- 2013 GT Top 25 Winner

Director of the Department of Economic Growth and Innovation, Louisville, Kentucky

February 22, 2013

Police Use Pinterest to Combat Street Drug Proliferation

Kansas City Police, early adopters of the photo-rich Pinterest platform, use the tool to educate parents about street drugs they may not recognize.

February 21, 2013

Could Online Oscar Voting Lead to Online Public Elections?

The convenience-driven public banks online, and now Academy Award voting is taking place online -- is the U.S. ready to conduct public elections online?

January 31, 2013

Industry Q&A: Open Source in Government

Red Hat Public Sector Chief Technology Strategist Gunnar Hellekson talks about how open source is saving governments money and encouraging innovation.

January 23, 2013

White House Drums Up Support for National Hacking Event

30 cities across the country are planning events for the National Day of Civic Hacking in June.

January 22, 2013

Third-Party App Enhances Campus Security

Mobile options supplement physical security infrastructure at Toronto’s Ontario College of Art and Design.

January 18, 2013

Transparency: What to Consider Before Releasing Data to the Public

The Center for Technology in Government studies what makes a successful open data initiative, using examples in New York City and Edmonton, Alberta.

January 8, 2013

New Orleans Tech Community Wants to Wow Super Bowl Fans

A hackathon aims to develop the best ideas for enhancing the visitor experience at Super Bowl 47.

January 2, 2013

Catching Criminals on Pinterest?

The widely used, visually-oriented platform is helping social media-savvy law enforcement agencies drive up arrest rates.

December 17, 2012

Public Private Partnership Confronts Cybersecurity

The new National Security Solutions Center at Virginia Tech unites private industry and academia to combat threats waged via the Internet.

December 11, 2012

5 Tips for Montana’s Next CIO

Outgoing CIO Dick Clark recommends that his successor devote plenty of attention to these key policy areas.

December 11, 2012

Hawaii Embarks on a Tech Transformation

A transparent process and public support drive a technology overhaul 30 years in the making in the Aloha State.

December 10, 2012

Dick Clark Steps Down as Montana CIO

After seven years in office, Clark announces his retirement.

December 6, 2012

New York Invites Design Ideas for Payphones

City launches contest to modernize 11,000 public payphone sites, whose utility was proven during superstorm Sandy.

November 30, 2012

Pennsylvania to Outsource Data Centers

While not its first venture into outsourcing, the state has issued an RFP for outside help in managing its consolidated data centers.

November 29, 2012

Predictive Data Fuels Child Support Success

Pennsylvania program uses predictive algorithm to “score” non-custodial parents, impacting intervention activities and improving child support collection.

November 29, 2012

Big Data Takes on Chronic Disease

Louisville, Ky., launches a pilot to identify and treat asthma hotspots.

November 27, 2012

Temporary Tags Get Permanent, Electronically

Law enforcement in New Jersey benefits from an upgrade to a paper-based vehicle registration tag system that issues tags in real time.

November 20, 2012

What Does the Election Mean for Tech?

Public policy experts offer insights on how the recent “status quo” elections will impact technology policy.

November 13, 2012

Sandy Recovery Gets Tech Help

New software utilized by neighborhoods in New York and New Jersey matches needs with donations to help organize the chaos, post disaster.

November 9, 2012

Online Guide Supports Local Agriculture

Using a layered map of farms and markets, a Massachusetts program directs residents and visitors to the freshest local foods.

November 8, 2012

QR Codes Streamline Permitting in Roanoke, Va.

Building department adds mobile access to online permit center for contractors and customers.

November 5, 2012

Email Voting Option Extended to N.J. Sandy Victims

Experts warn that without a printout to confirm voter intent, email voting is the most insecure electronic voting method.

November 1, 2012

U.S. Roads and Bridges Are Getting Smarter

Experts make predictions on next-generation transportation infrastructure.

October 31, 2012

Indiana Nabs 'Most Improved' Digital State Title

Florida’s IT uncertainty leads to biggest drop since 2010 survey.

October 30, 2012

Nebraska Issues Handicap Placards Online

Doctors use new DMV system to simplify process for patients.

October 29, 2012

South Carolina Breach Compromises Millions of Records

The state's Department of Revenue reports that 3.6 million Social Security numbers were obtained by hackers.

October 25, 2012

Cybersafety Group Educates Madison, Wis., Community

Law enforcement shares knowledge and best practices on digital safety.

October 19, 2012

Best Practices Rise to the Top in Digital States Survey

States honored for tech leadership in eight categories.

October 16, 2012

Northern Border Patrol Agents Get High Tech

A 35-foot Whaler outfitted with radiation detection equipment, sonar gear and infrared scanners allows officials to stop smugglers, human traffickers and terrorists.

October 16, 2012

Charlotte, N.C., Digitizes Commercial Planning Process

New electronic review process slashes length of approval process and has all city plan reviewers working collaboratively.

October 15, 2012

San Francisco to Hire Chief Data Officer

New apps signal emergence of sustainable app development.

October 10, 2012

Web Tool Streamlines Oversize Vehicle Permitting

Texas program uses GIS to simplify routing and speed processing.

October 3, 2012

Data Sharing Fights Crime in the Desert

Mesa, Ariz., collaborates on a shared platform with in-state, out-of-state jurisdictions.

October 2, 2012

Ready AR Aims to Prepare Arkansans

New app serves as mobile extension of state’s emergency website.

October 1, 2012

2012 Digital States Survey: Utah, Michigan Stay at the Head of the Class

Eight A grades and two D grades are reflective of disparate views of technology.

September 27, 2012

Tech Staff Helps Louisiana Post-Isaac

West Virginia, California and others provide critical tech assistance for residents impacted by Hurricane Isaac.

September 13, 2012

APIs: 5 Government Success Stories

The best application programming interfaces are those that operate in the background without a user’s knowledge, says one expert.

September 12, 2012

Data Tool Helps Entrepreneurs ‘SizeUp’ the Competition

Small business intelligence informs decisions that impact the bottom line.

September 11, 2012

Cities Must Change Facebook Page Names, or Else

Officials explain how cities can comply, and how new rules help users.

September 10, 2012

Open Data, Hawaii-Style

Multi-faceted support for open data results in apps for tsunami siren upkeep and Honolulu information.

September 5, 2012

Will California Go ‘Cloud First’?

State leaders announce new cloud, GIS and procurement initiatives at industry conference.

August 28, 2012

3 Ways Tech Is Transforming Political Conventions

RNC and DNC 2012 aim to be safer, interactive and continuously connected.

August 27, 2012

Castle Rock, Colo., Picks Park Amenities With Citizen Voting Tool

Web-based tool gathers citizen feedback from the Web.

August 24, 2012

‘Give Us a Gig’ Helps Narrow Digital Divide in Gigabit City

Community efforts help Google fiber reach schools, libraries and public facilities in more Kansas City neighborhoods.

August 23, 2012

2012 Best of the Web Award Winners Announced

Top honors go to Alabama; Orange County, Fla.; and Louisville, Ky.

August 22, 2012

Montana Adds Mobile-Optimized Tax Payment Option

Department of Revenue leads state with release of payment app.

August 17, 2012

New York Voters Crash Online Registration System

Service impacts likely explained by deadline to register for state primary.

August 15, 2012

Being in Kansas City: Kickstarter for Local Government?

Crowdsourcing down payments improves odds for hard-to-fund civic projects.

August 10, 2012

AAA, Maine Motor Vehicle Bureau Adds Options to Renew

AAA offices now verify residency, offer vision tests for drivers.

August 9, 2012

Public Toilets and Open Data: A Love Story

Truly useful apps map the most universal public facility.

August 8, 2012

Arkansas Hiring Goes Digital

Improved applicant tracking system serves state agencies of all sizes.

August 3, 2012

Time Warp Character Drives Up Online DMV Renewals

Colorado officials cite reduced DMV office traffic and increased organ donor sign-ups.

August 1, 2012

4 Big Cities Launch Shared Data Platform

San Francisco, Chicago, Seattle and New York launch new open data community on federal

July 31, 2012

Apple Drops Google Maps, Inspires App Developers

Upcoming iOS 6 release fuels transit app development, via Kickstarter.

July 26, 2012

Google Unveils Plans for Fiberhoods

Three plans offered for Kansas City community to take advantage of 1 GB fiber network.

July 25, 2012

Grade DC Program Posts Modest Gains

Evaluation of government via social media yields improvements at department level.

July 16, 2012

Four Counties Take Top Honors in 2012-Digital-Counties-Survey

Winners include include Charles County, Md.; Sussex County, N.J.; Dutchess County, N.Y.; and Fairfax County, Va.

July 16, 2012

2012 Digital Counties Survey Winners Announced

The 2012 Digital Counties Survey winners include Charles County, Md.; Sussex County, N.J.; Dutchess County, N.Y.; and Fairfax County, Va.

July 11, 2012

Detroit Pulls Plug on 311 Call Center

Budget-driven decision sends inquiries to individual city departments.

July 3, 2012

Arlington County, Va., Collaborates on Yammer

Pilot program lures users to new tool that CIO calls “transformative.”

June 27, 2012

Mobile Field Reporting Comes to San Francisco Police

New class of cadets to pilot an app that aims to increase community presence by 40 percent.

June 26, 2012

Will Washington, D.C., Make the Grade?

Mayor Vincent Gray’s office is harnessing citizen feedback using social media analytics, and plans to assign grades to agencies.

June 19, 2012

Madison, Wis., Opens Up City Data

Civic-minded tech community drawing on a range of sources to create apps.

June 18, 2012

Kickstarter Fosters Love of Government

Public weighs in on favorite agencies that will become documentary film subjects.

June 13, 2012

U.S. Cities Don’t Bite on New Domain Extensions

New York City and Las Vegas are only U.S. cities to apply for new top-level domain extensions.

June 12, 2012

Cook County, Ill., Portal Unites Taxpayer Data

Treasurer’s office spearheads effort to launch one-stop shop for property tax information.

June 11, 2012

E-Signatures Save Vermont Time and Paper

Length of IT contract approval process slashed by three-fourths.

June 8, 2012

Texting Government: Narrowing the Digital Divide?

Code for America initiative broadens reach of traditional citizen engagement in Philadelphia.

June 7, 2012

Bumps in the Road for Kansas DMV Overhaul

Officials say the state’s massive vehicle title and registration update is finally close to full speed.

June 5, 2012

‘Open Tucson’ to Drive Better Decisions

First data sets expected online by the end of 2012.

June 1, 2012

Repo of Stockton, Calif.’s Would-Be City Hall May Oust IT Dept.

City remains hopeful it can retain tenancy, despite bank takeover.

June 1, 2012

‘Show Me State’ Recovers $300 Million in Tax Revenue

Missouri data warehouse unites taxpayer data to maximize yields for state coffers.

May 29, 2012

California Staffs Up to Retire Legacy Financial Systems

Fi$Cal promises integrated statewide view of accounting, budgeting and procurement.

May 25, 2012

Hawaii CIO Follows IT Inventory with 10-Year Plan

Draft IT transformation strategy out for public comment.

May 21, 2012

‘Anonymous’ Didn’t Take Down Our Site, Chicago Police Say

Hacker group claims it took city and police department websites offline in conjunction with NATO Summit in the Windy City.

May 18, 2012

Indiana Child-Care Tool Leverages Army Model

Other states might adopt the online resource that matches parents with appropriate facilities in two clicks.

May 15, 2012

Texas DMV Gets Major Tech Upgrade

New equipment, better connectivity position new agency for future Web-based functionality.

May 10, 2012

Louisiana App Helps Users ‘Geaux Vote’

The app was particularly useful for Louisiana’s primary election because redistricting brought significant changes statewide.

May 8, 2012

Colorado Eyes New CRM Model for Government

State CIO Kristin Russell and CTO Sherri Hammons are pursuing a “citizen engagement platform” that draws on private-sector innovation.

May 3, 2012

Mobile GIS Tools Ease Fire Response

Hoover, Ala., finds enterprisewide applications for consistent, layered mapping data.

May 2, 2012

CISPA Showdown Pits Security Against Privacy

Privacy advocates fear sharing confidential information will lead to abuse.

April 30, 2012

Joplin, Mo., Getting New Website Before Tornado Anniversary

Web developers rally in service of new site for tornado-ravaged city.

April 27, 2012

How to Make Your City Smarter

New report outlines path to more sustainable cities.

April 19, 2012

Data Standards Gain Ground in HHS Programs

Congress advances cause of interoperability to help curb fraud and abuse.

April 13, 2012

5 Tax Apps You Should Know About

Tax tools help taxpayers get organized and track refunds as the 2011 filing deadline arrives.

April 11, 2012

Pinterest for Government: A Recipe for Success?

Some agencies are now exploring the platform as one element of a social media strategy.

April 10, 2012

Utah Health Data Breach Blamed on Configuration Error

Eastern European hackers stole personal information for as many as one in four Utah residents.

April 9, 2012

Smart Screens Coming to NYC Phone Booths

City to offer free, multilingual access to neighborhood information via upgraded pay phone terminals.

April 6, 2012

5 Best Practices for Open Local Government

University of Utah students to ask all 273 of the state’s local governments to adopt these best practices.

April 5, 2012

Iowa Voter Data Portal Offers Real-Time View

Election Day information simplifies voting process and illuminates voter activity.

April 4, 2012

A Road Map Emerges for State Digital Preservation

Library of Congress aims to preserve government’s digital heritage.

April 2, 2012

Public Websites Earn Perfect Scores for Transparency

Financial data and lobbying disclosures add legitimacy to government openness efforts.

March 29, 2012

The ‘Year of Chaos’ for Health Insurance Exchanges

Are the Supreme Court’s deliberations derailing state efforts?

March 28, 2012

Will the ‘Dot-NYC’ Domain Start a Trend? Maybe Not

New York City is pursuing its own “dot-nyc” top-level domain extension, but other cities might not follow suit.

March 27, 2012

San Diego Gets Results from 24-Hour Hackathon

Developers leverage city and sponsor data to fuel new app ideas.

March 26, 2012

5 Ways to Thwart Copper Thieves

Public agencies employ many strategies and technologies to protect critical infrastructure.

March 23, 2012

Online Lottery Sales Target Web Generation

Illinois aims for 1 million new players with online Lotto and Mega Millions play.

March 22, 2012

Hacktivism Linked to 100 Million Compromised Records in 2011

But there’s scant evidence so far to substantiate security vulnerabilities in the cloud, according to a new analysis by Verizon.

March 21, 2012

New App Offers Emergency Alerts and Anonymity

The Manchester Police Department now uses a “hyper-local” geographic notification system to help keep citizens safe.

E.REPUBLIC Platforms & Programs