Digital Services

Nearly a month after California Department of Technology Director Liana Bailey-Crimmins retired, Gov. Gavin Newsom has found her replacement, at the Government Operations Agency.

It’s unclear what the state executive’s next move will be. He is among several C-level technologists who have stepped down recently, including Senior Counselor to the Governor Amy Tong.

City leaders from Boston to San Antonio to Tokyo intend to shape how AI is built and governed. The group has the support of the Bloomberg Center for Government Excellence at Johns Hopkins University.

The workforce management tech firm has bought Miller Mendel Inc., whose software helps with background checks for law enforcement applications. It follows another public safety acquisition earlier this year.

CIO David Edinger describes a major restructuring of IT in Colorado aimed at flattening the organization and getting closer to the agencies it serves.

The city’s technology strategy is delivering measurable savings in less than a year’s time, expanding AI and modernizing services — all while emphasizing a more deliberate use of data.

The state’s digital transformation projects director has announced his departure. Officials have not yet named a replacement for Pettit, who has also served as CIO of Oregon and Oklahoma.

Transportation departments in the two states are using intelligent technology from Quarterhill Inc. to improve data collection and analysis of heavy-duty trucking activity at weigh-in-motion locations.

The state’s former Deputy Chief Technology Officer Chris Henderson returns to the Indiana Office of Technology in the new position, which is focused on service delivery and modernization.

The National Association of State Chief Information Officers explores the evolving role of the state CIO, which today involves leading organizational transformation and maintaining operations.

The organization’s new initiative — the AI and Emerging Technology Forum — aims to help cities, towns and villages to better understand what AI tools can do and how to use them.

The solution lets property owners track their deeds and mortgages online and notifies them of document changes. A fraud alert also informs registered notaries when their names and seals are recorded.

A new security feature is being added to California driver’s licenses and ID cards, while QR codes are intended to reduce waiting at Department of Motor Vehicles field offices.

CIO Collin Hill has been in place since January 2023. Kate Kotan, who is now chief digital officer, is slated to assume the role of interim CIO, pending approval by the IT Board later this month.

Liana Bailey-Crimmins, who retired April 6 as state CIO, has joined the Center for Digital Government as a senior fellow. Like Government Technology magazine, the center is a division of e.Republic.

Officials have made the city’s interim chief innovation and technology officer permanent and have named a new director for the Office of Urban Analytics and Innovation. Both roles were filled from within City Hall.

The southwestern Arizona government has named Jeremy Jeffcoat, a former city of Yuma tech exec, its CIO. Before his time at the city, he spent more than a decade supporting Yuma County IT operations.

The City Council approved a 60-day police department trial of bodycam software that uses AI to analyze video. It will automate the review and categorization of footage and evaluate officer performance on calls.