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Digital Services

Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.

The website was launched Friday by San Diego Mayor Todd Gloria's office and the city's Homelessness Strategies and Solutions Department as a one-stop shop for homelessness-related resources and information.
The state’s Department of Labor launched the updated ReEmployCT system this week. The previous unemployment system was scrapped when it could not keep pace with the flood of pandemic-related claims.
Third-party provider Geographic Solutions reportedly offlined systems after an attempted malware attack. Some states report that unemployment claims and/or job search sites are currently unavailable.
Bellingham and Whatcom County libraries are responding to a potential malware incident that crippled digital services. County officials report that patron data does not appear to have been compromised in the attack.
All Californians with a permit to carry a concealed handgun had their personal information exposed online after a breach of the California Department of Justice’s 2022 Firearms Dashboard Portal.
The Indiana Office of Technology is offering a variety of services to help localities modernize and secure their web services, bridging a skills and resource gap that often hampers such efforts at the local level.
Residents of the city are being asked to provide their input on the design and function of a new website. The current website design dates back more than 10 years and has been a source of frustration among residents.
The City Council has approved a more than $300,000 contract to replace the Fairfield Police Department's 15-year-old computer-aided dispatch and records management system. The city has selected CentralSquare for the work.
City council members unanimously voted to approve the staff recommendation that CivicPlus be contracted to rebuild the city’s public-facing website. Work on the project is slated to begin this summer.
The deal, first announced in May, has closed, giving CivicPlus a suite of tools centered around keeping governments compliant online. With the help of private equity, CivicPlus has grown rapidly in recent years.