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Digital Services

Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.

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After a malware attack last week, the city of Coeur d'Alene's website is back online. The malicious code was first discovered Feb. 11, and affected systems were taken offline as the city worked to secure and restore services.
A malware attack on the Office of the Colorado State Public Defender has forced it to shut down its computer network. Public defenders are blocked from their work computers and electronic court dockets and filings.
According to a Government Technology analysis of CISA data, only 42 percent of counties have registered .gov domains. Now that the federal government is making it easier than ever to get a .gov domain, will more agencies make the change?
After nearly two decades with the same IT service provider, an Ohio school district has contracted with a new provider, Sentinel Technologies, for three years of services such as Internet management and device fixes.
The Oregon Employment Department’s new technology system will go live March 4, about 15 years after the state received federal funding to replace its obsolete technology.
Orange County, Fla., has implemented a new form of emergency communications technology that allows residents to make video calls to first responders. This technology is the first of its kind in Central Florida.
Montgomery County Commissioners approved a more than $1.8 million contract to modernize and connect law enforcement records management systems across the region. Many of the 51 police departments in the county use different systems.
Officials from Gov. Josh Shapiro’s administration on Monday confirmed data stored on the state’s computer system servers had been deleted affecting at least the state police and the State Employees’ Retirement System.
The U.S. General Services Administration has chosen to collaborate with four states to pilot a text notification platform geared toward enhancing internal and external communication surrounding federal benefits services.