Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
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The app, funded with $13,860 approved by the Delaware County Council, would offer important information and improved communication with the city. Leaders hope it can be developed and launched by summer.
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The company’s new step-by-step wayfinding app is available to users of the Washington, D.C., transit system. It spans 11,000 bus stops on 325 routes, as well as 93 rail stations, and does not collect personal data.
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The Texas county’s commissioners court approved a contract for 4,500 poll pad devices, plus licensing and support services for two years. The pollbooks will replace devices that malfunctioned during the Nov. 5 election.
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New Mexico’s most populous city went live late last month with a new way to submit planning requests. Users can now make permit and construction project applications, payments and register businesses online.
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A proposed state Senate bill would change the name of the Arkansas Department of Transformation and Shared Services, and compel creation of the “Safe Arkansas App.” It would also hone policy on how departments use tech resources.
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The incident, part of a “vulnerability exploit,” did not expose the Social Security numbers or financial information of CPS Energy customers in San Antonio and adjoining Texas counties. They are nevertheless being notified.
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A project by Internet service provider 123NET will bring Internet access to about 600 homes, after a pact with Lee Township was finalized. The $65 million endeavor will build about 1,100 miles of high-capacity fiber.
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Officials at the port of Corpus Christi, Texas, have used generative artificial intelligence, geospatial data and a video game engine to show work as it happens in 3D, internally and to law enforcement.
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By using digital twins and integrating artificial intelligence into its procurement process, the state has been able to cut inefficiencies, get better pricing and drive transparency.
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State applications and some websites were unreachable for a time on Thursday after incoming and outgoing traffic was stopped. Emails emphasized there were no problems with the apps, or data vulnerabilities.
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Evelina Broussard will lead the state’s Office of Technology Services after 28 years with gas distributor Atmos Energy. Her appointment closely follows the departure of now-former CIO Derek Williams.
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The county’s board of commissioners has approved a service agreement with a new vendor to upgrade software at its building department. The move will facilitate work with cities and conversations with customers.
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Local officials and Internet service providers say the $42.45 billion federal Broadband Equity, Access and Deployment program has ancillary benefits. It helps link residents to other vital services.
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The state plans to use a $13.2 million grant from the federal government to standardize interagency crash data, improve its quality and make it easier to access. Funds may also be used to automate data sharing.
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U.S. officials commemorated Data Privacy Day in several ways, ranging from spreading awareness to sharing informational materials at state and local levels. Observance of the occasion originated in 2007.
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Most departmental searches are done via the Northeast Ohio Regional Fusion Center, an interagency intelligence group. The center’s policy on facial recognition, is one of just a few in the area.
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Plus, Massachusetts and Texas have announced digital equity funding, the General Services Administration has made staff appointments, the FCC chairman rejects rulemaking proposal, and more.
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ChatGPT Gov is the latest artificial intelligence tool from OpenAI, geared toward expanded use by government agencies, and offering another way to access advanced machine learning models.
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Starting Saturday, residents with library cards for the Lorain Public Library System will have access to a new online learning platform aimed at honing work-related skills. Course categories include data science.
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The Colorado Department of Revenue has completed a project refreshing the state’s Sales and Use Tax System for an improved user experience. The work follows a mandate from state legislators in 2023.
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Aurora’s journey highlights how innovative digital solutions can bridge the gap between city officials and their communities. Using the communications capabilities provided under Service Cloud, Aurora not only amplified its engagement but also laid the groundwork for a more connected and responsive city government.
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