Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
The company introduced two-way text messaging for the govDelivery solution, to more directly connect the public sector and residents — but also enhance agencies’ ability to gather feedback and improve services.
A cable break roughly 40 miles west of Prudhoe Bay Tuesday disrupted Internet and cell service for residents in several northern Alaska communities. Service was temporarily restored but it’s unclear how long a permanent fix will take.
At the 2024 Government Social Media Conference, officials shared their insight on how to operate in the changing landscape of social media. They also discussed what to expect as AI comes onto the scene.
Pending approval by the Arizona Board of Regents, the institution will offer a bachelor’s degree in AI. The new program would be housed within the department of computer science and largely use existing staff.
The Conneaut Area City Schools Board of Education voted to buy new Chromebooks and improve the sound systems at a middle school and high school. Five to 12 laptops each day, out of 1,600 total, need repairs.
Officials have leveraged digital and mobile tools to make services more widely accessible to Coloradans regardless of location. Simultaneously, they are upgrading their IT infrastructure to more modern tools.
The University of Dayton, the city of Dayton and local groups partnered to teach residents basic online skills. Visitors learned how to apply for jobs online, use mobile banking and how to set up a Google email account.
Longtime business leader Robert Ward, senior adviser to Virginia Gov. Glenn Youngkin since 2023, has been appointed to help state officials in realizing change and modernization.
The North Dakota Hospital Association is working with a cybersecurity company and an insurance firm to offer affordable services to hospitals and health-care organizations statewide. It comes as cyber attacks on health-care groups are rising.
The Federal Communications Commission will require “nutrition label”-style information from broadband plans. Companies must reveal data to customers including broadband, bundle and discount prices; speeds; data allowances; and rental fees.
