Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
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Starting this week, people riding fixed route city buses can pay without actual money changing hands. Decatur Transit Pay enables contactless payment via a smart card or smartphone app.
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From mining video evidence to enabling real-time translation of public meetings to speeding up prescription renewals, state and local agencies are finding ways to put artificial intelligence to work.
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The longtime Minnesota IT Services executive, who was previously its deputy commissioner, succeeds Tarek Tomes as permanent state CIO and MNIT commissioner after the latter’s departure.
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Internet services are still down at City Hall and other departments nearly a week after officials uncovered the attempted incident. Residents are unlikely to notice significant disruptions, officials said.
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After more than eight years shaping the county’s technology direction and strategy, Mancini left the position earlier this month. During his tenure, he led a comprehensive modernization of legacy.
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As one of its first operational AI projects, Mississippi’s Innovation Hub is piloting Procurii, a chatbot designed to address knowledge gaps. The proof of concept is intended to augment tech procurement processes.
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Plus, New Mexico is increasing access to affordable Internet, federal legislation has advanced in Congress to better track funding, Indiana residents have expanded access to fiber broadband, and more.
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The incident, described as an “attempted interruption,” prompted staffers to work manually, and led to the cancellation of a City Council meeting. Water, sewer and tax payments are also disrupted.
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The courses, expected to be available in May to library card holders, have been tested for more than a year by about 50 employees across all departments. The aim is to provide free access to high-demand skills.
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The Secretary of State seeks $9.8 million from the state budget for the ongoing project. A request for proposals is expected this spring to refresh the legacy platform used by more than 146,000 notaries.
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The San Luis Obispo County elections office will implement the new system in the June 2 statewide primary. It intakes hundreds of ballots at once, then can “talk” to a registration system to verify signatures.
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The county board approved a renewal of a Kane County Sheriff’s Office contract that includes 25 license plate reader cameras. Undersheriff Amy Johnson said the devices help “a tremendous amount."
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A proposed state Senate bill would transfer the Florida Digital Service’s duties and functions to a new division within the governor’s office. It’s the second reorganization of state IT suggested in a year.
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The new online portal, MyBradenton 311, will allow residents to submit service requests that include photos and locations, among other functionality. A mobile version is coming soon.
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The state is upgrading its Division of Motor Vehicles technology system this month to improve security, usability and efficiency. To do so, several temporary service closures are planned.
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The county's Department of Public Safety Communications and Emergency Management upgraded its computer-aided dispatching system to one that is cloud-based and can work more easily with neighboring agencies.
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The new technology, which the police department in Norwalk, Conn., recently launched, “makes things a whole lot easier,” its Chief James Walsh said. The software is an upgrade to officer cameras.
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Amy Tong, the former director of the California Department of Technology and state CIO for more than five years, was most recently senior counselor to Gov. Gavin Newsom. Her last day in the role was Jan. 31.
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Lee E. Micai, a longtime technologist in Mercer County government, has been named to the role, which he said entails responsibilities previously assigned to the head of IT. His tenure began last month.
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As part of a 10-county pilot, the local government fully implemented the technology Jan. 29. Its GPS, GIS and improved cellphone technology offer additional accuracy during emergencies.
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The company provides maps and other AI-driven solutions to help local government agencies with transportation, transit, natural disaster response and traffic safety efforts. The new funding comes from a single investor.
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