Way2Bid or Darren Henderson at 888/292-9224.
CyberCash provides multiple payment types including credit card, micropayment and Internet check transactions. It provides interactive billing and payment (IBP), the presentment, payment and posting of bills on the Internet.
The lead component of IBP is the PayNow electronic-check service. However, a biller can offer CyberCash's other services, CyberCoin and credit card for payment options to consumers.
IBP is well-suited for both business-to-business and business-to-consumer transactions.
Additional information is available by contacting CyberCash at 510/263-4300.
The U.S. Postal Service has licensed E-Stamp Corp. to sell Internet-based postage.
E-Stamp consists of software and a small, highly secure device, called an "electronic vault," which downloads the postage and allows it to be printed by home or business computers.
Customers get and pay for the postage by connecting to E-Stamp's Internet site over a secure network.
Additional information is available by contacting E-Stamp Corp.
Web Order Processing
Miva Order is a Web-based order form and back-end order-processing system that enables businesses to link their existing Web site directly to a complete order-processing system and conduct transactions.
Businesses simply incorporate a link from their Web site where their products or services are sold, permitting customers to seamlessly access the order form and make purchases.
It includes provisions that simplify the process of configuring sales tax, shipping costs and currency formatting.
It is fully customizable and supports five different payment methods including Cardservice International, CyberCash, Cybersource, PaymentNet and simple credit card validation.
Additional information is available by contacting Miva Corp.
Users of Netscape Communicator can upgrade their browser's encryption from Netscape's Web site
It allows users to upgrade their browsers from 56-bit to 128-bit encryption, making online shopping online, banking and bill paying safer. Many sites require 128-bit encryption to conduct business over the Web. Upgrading to 128-bit security also allows Netscape communicator users to improve the security of their encrypted mail.
Additional information is available by contacting Netscape Corp.
Nuance speech-recognition and voice-authentication solutions allow deployment of speech-enabled applications for customer service and order management.
It includes Nuance's speech-recognition server software, a set of SpeechObjects combined to define the voice user interfaces to packaged applications, and user interface design and tuning services. The Customer Support Suite automates caller/
customer identification, new customer registration, product identification, support-level validation, problem status updates and initial problem determination.
Additional information is available by contacting Nuance at 888/682-6238.
ecBuilder software enables smaller organizations to create, maintain and update a commerce-capable Web site.
It accepts orders using a series of wizard-driven screens that walk the user through the steps to answer inquiries, and provide product and marketing information online.
Visitors to an ecBuilder Web site can purchase multiple items and pay for them with credit cards and other electronic methods.
Over 30 customizable templates provide users with a plethora of design options to choose from. Users can add up to 2,000 catalog items and 100 marketing messages.
It allows organizations to showcase products and services with photos, graphics, animation or sound by supporting 35 file formats, as well as most audio, video or document files on a PC.
Additional information is available by contacting Multiactive Software at 800/804-6299.
Phone Link for Web Site
Web Call Center 2.0 is a Web-based customer-interaction product that allows users to create a Web and phone portal for a variety of customer interactions, such as sales,
customer support, IT help desks or constituent service.