- Innovation and use of Web-based online technology to deliver government services. Innovation in the areas of government to citizen, government to business and/or government to government services.
- Efficiency or time saved. Amount of time saved internally - agency operations.
Time saved for the citizen; ability to handle a complete transaction for service or business online and amount of information available. - Economy or money saved. How did you do this?
Innovative funding?
Public/Private partnership?
How much did you save?
other? - Functionality (ease of use) and improved citizen access. Customer satisfaction; easy to navigate, clean in appearance.
Ability for the citizen to participate in online government.
Interact with government and affect policy.
How intuitive? "life event" format.
Accessibility: is accessibility an integral part of the site?
1st place: California
2nd place: Pennsylvania
3rd place: Maine
4th place: Virginia
5th place: Washington
Additional finalists:
Delaware
Michigan
Nebraska
Tennessee
Utah
Local Government:
1st place: New York City
2nd place: Montgomery County, Md.
3rd place: Conyers, Ga.
4th place: Miami-Dade County, Fla.
5th place: Chicago
Additional finalists:
Downers Grove, IL
Durham, NC
Houston, TX
Indianapolis, IN
Louisville, KY
Mobile, AL
Richardson, TX
San Francisco, CA
Tampa, FL
Virginia Beach, VA