The Digital States program is not a place, but a community of interest around modernizing and improving government. The newly expanded Digital States program builds on the successes of the biennial Digital States Survey with a year-round program of ongoing original research, analysis and tools in the strategic planning process through regional events, Webinars, online communities or panels. All of it is intended to extend the value of the Digital States benchmarks through the documentation and sharing of best and emerging practices by states that are committed to meeting today's needs and tomorrow's expectations.
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Amid uncertainty at FEMA and no guarantee of federal recovery funds, emergency managers in the Houston metro area say they have plans in place to handle the upcoming hurricane season and will seek state assistance as needed. -
The Center for Digital Government Recognizes States’ Innovation and use of Emerging Technologies to Improve Constituent Services; 23 States Earn Top Grades
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The Center for Digital Government Recognizes Exceptional Use of Technology to Improve Public Services; Eighteen States Earn Top Grades
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Since the last biennial survey in 2018, grades improved in 10 states. Arizona, North Carolina and Texas moved up to an A- designation and Georgia, Michigan, Missouri, Ohio and Utah maintained their A grade.
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Since the last biennial survey in 2016, grades improved in 17 states, declined in 6 and stayed the same in 27. Michigan, Missouri, Ohio and Utah maintained their A grade and Georgia moved up to A designation.
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While the data from the previous year represents a look back at major trends of the year, it also paints a picture of where public-sector IT teams will be focused in the future.
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Every two years, states are graded on how well they use technology. Our infographic outlines key findings from the 2016 survey.
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Since the last biennial survey in 2014, grades improved in 17 states, declined in 10 and stayed even in 23. Michigan, Missouri and Utah maintained their A grade and Ohio and Virginia moved up to A designations.
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Public-sector portals may be following the design trend of less is more, but back-end processes are becoming increasingly complex.
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Since the last biennial survey in 2012, grades improved in 21 states, declined in 12 and stayed even in 17. Connecticut, Georgia, Missouri and Virginia moved up to A grades and Michigan, Ohio, Pennsylvania and Utah maintained their A marks from 2012.
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Overall, eight states received A grades, doubling the number from 2010 with Michigan and Utah receiving an A and California, Minnesota, Ohio, Pennsylvania, Tennessee and West Virginia receiving an A-.
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The Digital States Survey, conducted by the Center, is a comprehensive study that examines best practices, policies and progress made by state governments in their use of digital technologies to better serve their citizens and streamline operations.
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Sponsored by Hewlett Packard, Intuit, Microsoft, and Symantec, the 2004 survey examined over 60 measurements in four broad areas - service delivery, architecture and infrastructure, collaboration, and leadership.
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In its comprehensive 2010 Digital States Survey, e.Republic’s Center for Digital Government evaluated the digital technology practices of all 50 states. Grades were given based on quantifiable results in better serving citizens and streamlining operations.
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The top 25 most tech-savvy states in the nation have been announced as a result of the Center's 2008 Digital States Survey, a comprehensive biannual review of digital solutions and best practices among state governments.
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