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Generative AI can transform government by enhancing operational efficiency and the constituent experience.
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The U.S. government invests in transportation infrastructure modernization for safety and sustainability. Digital tech is integral. Future needs: training, automation, security, AI, equipment upkeep and skilled personnel.
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Reliable communications help provide quick, safe, life-saving help when a natural disaster strikes.
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Cyber attacks are on the rise – including on government agencies – with 1,800+ reported in the U.S. last year. Continuously evolving data security must be a top priority to stay ahead of malicious actors.
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Facing growing cyber threats, governments are looking to cloud service providers to help increase efficiencies, reduce complexity and secure their networks. Utilizing StateRAMP or FedRAMP can help streamline the CSP selection process. Here’s what else to prioritize.
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In 2022, the Cyber Threat Intelligence (CTI) team at the Multi-State Information Sharing and Analysis Center (MS-ISAC) witnessed cyber threat actors (CTAs) step up their attack attempts against U.S. State, Local, Tribal, and Territorial (SLTT) government organizations.
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Learn how enterprise service management (ESM) can support digital transformation for your organization. With ESM, you can improve service delivery and efficiencies both in IT and in other departments.
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Government platforms modernize digital services, integrating data through APIs, dashboards and the cloud. Low/no-code tools accelerate development, enabling scalable solutions and improved ROI for IT modernization.
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PCI DSS v4.0, effective in 2024, brings major changes to security standards for public-sector credit card processing. Anti-phishing, patch management, web app security and network enhancements are key aspects.
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Government and education institutions are wrestling with the best way to reap the rewards — and minimize the risks — of game-changing generative AI. This list of resources is meant to share guidelines and emerging best practices.
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Many state and local governments quickly scaled their digital capabilities during the pandemic in an effort to better serve their communities. Unfortunately, that rapid digital transformation also opened the floodgates for new cybersecurity risks.
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Faced with rapidly changing payment trends and evolving student preferences, colleges and universities must offer a variety of enhanced payment options while making sure transactions remain secure.
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No one can survive the current onslaught of cyber threats going it alone. With whole-of-state cybersecurity, you don’t have to.
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When you combine ITSM and PPM on a single, no-code platform, you can improve service and project management, communication, processes and more.
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Collecting and sharing data internally and externally is key to building effective smart cities. Focusing on mobility and sensor use cases, this article explains the secrets of data-sharing success.
Industry Q&As
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In this Q & A, Peter Romness, Cybersecurity Principal, US Public Sector CTO Office, Cisco Systems, and Steve Caimi, Public Sector Cybersecurity Specialist, Cisco, describe how zero-trust strategies can guide how leaders think about securing citizen data.
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Nearly 150 state and local government leaders recently cited their biggest hurdles and top plans around cybersecurity in a recent Center for Digital Government survey.
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In this Q&A, Cisco’s Global Industry Solutions Executive and Global Water Business Lead Sielen Namdar discusses ways that digitizing water systems can help utilities and governments enhance service and ensure safety throughout the entire water cycle.
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In this Q&A, Mary Schlegelmilch, Cisco Education Advocate, and Brad Saffer, Global Education Lead, Cisco Industry Solutions, discuss ways that community colleges can leverage new models and technologies to help students reskill in the wake of the pandemic.
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In this Q&A, Mary Schlegelmilch, Cisco Education Advocate, and Brad Saffer, Global Education Lead, Cisco Industry Solutions, discuss what Schlegelmilch calls an unprecedented opportunity “to reimagine what education can and should look like.
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In this Q&A, Michelle Maggiore, Cisco Business Development Manager for the Transportation Industry Solutions Group, describes how a new concept of mobility has emerged and details strategies to help governments address it.
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New technologies and a nimbler mindset have transformed how states and localities address disruption.
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In this Q&A, Matt Lawson, principal architect for state and local government and education at NetApp, discusses strategies to meet evolving data management needs over the next 18 to 24 months.
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In this Q&A, Cisco Senior Vice President Nick Michaelides and Marcus Moffett, Senior Director, Engineering and Architectures, address how governments will deliver increasing numbers of digital citizen services and attract, support and retain the next generation of employees.
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The below article is an edited version of the interview between Justin Marlowe, research professor at the University of Chicago’s Harris School of Public Policy and senior fellow for the Center for Digital Government, and Joe Morris, vice president of research for the Center for Digital Government.
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The COVID-19 pandemic was a wake-up call for government organizations that rely on legacy unemployment insurance systems.
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How Amazon and DLT can help schools rapidly move from legacy infrastructure
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Government finance leaders must look to digitization and emerging technologies to increase efficiency and productivity in a changing environment. Find out more in this video.
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Government supply chain executives must develop a long-term strategy to manage the complexity and cost of logistics in a dynamic environment. Find out more in this video.
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Wildfires, hurricanes and a global pandemic are just a few of the disasters plaguing parts of the country today, causing significant human and economic loss. Find out how to best address crisis planning from emergency response and recovery through resiliency.
