Theo Douglas is a staff writer for Government Technology. His reporting experience includes covering municipal, county and state governments, business and breaking news. He has a Bachelor's degree in Newspaper Journalism and a Master's in History, both from California State University, Long Beach.
Though millions of records from the last six years were accessible through a now-fixed vulnerability, company officials say there is no evidence the data is being misused.
Otto Doll, the city's longtime CIO, will step down at the end of November.
The city of Atlanta announced that its new chief information officer is Gary Brantley, who has held the same job for nearly seven years at DeKalb County Schools.
Jeff Stovall, the city of Charlotte, N.C.'s inaugural chief information officer, will leave government after more than a decade at the city.
The city's efforts, which are happening faster than expected, are enabled by a clear blueprint that focuses on five key areas.
Ohio's Deputy CIO Spencer Wood will serve in an interim capacity, following the Sept. 7 retirement of longtime IT leader Stu Davis.
Snohomish County, the third largest in Washington, has promoted Deputy Chief Information Officer Lisa Hillman to interim CIO after the termination of its CIO on Sept. 6.
CIO Jim Smith, who helped modernize legacy processes and partner with other states, education and the private sector, will retire Sept. 30.
Two sessions at the North Carolina Digital Government Summit in Raleigh highlighted the long-term benefits of data sharing, but speakers emphasized getting results required significant work.
Open Checkbook, a financial portal that tracks expenditures in the last two years so far, launched Sept. 4.
First responder networks like FirstNet will be a communications boon, but will local agencies embrace the new technology?
Two bills from the California Legislature, one of which is headed to the governor's desk, would convene a working group on the technology and conduct a private-sector use case if approved.
Legislators on a joint IT committee joined the state’s chief information officer for a discussion that highlighted collaboration and promising technologies for the state, at the North Carolina Digital Government Summit
At the 18th edition of the North Carolina Digital Government Summit, Gov. Roy Cooper revealed a new partnership with the National Governors Association and discussed the importance of broadband access.
Beth Simone Noveck, New Jersey's recently hired inaugural chief innovation officer, said she'll work to help the state modernize its processes and deliver better services to citizens.
The state took a measured approach to updating its transparency portal, following up on suggestions from a range of stakeholders.
The latest financial tool for citizens is intended to offer a direct, intuitive look at how and where the state earns and spends revenue.
Rod Davenport, Michigan's longtime chief technology officer, will be leaving the state for the Lansing Board of Water and Light, a municipal utility, where he'll be its chief information officer.
Sallie Wright, chief information officer of Fulton County, has stepped down "to pursue other opportunities," in one of two recent C-suite changes.
The state's Department of Information Technology Secretary Darryl Ackley will step down and rejoin New Mexico Tech as chief technology officer at one of its research centers.
New Jersey Gov. Phil Murphy announced on Aug. 13 the state has hired Beth Simone Noveck, founder and director of The Governance Lab in Brooklyn as the state's first-ever chief innovation officer.
State, county and local public agencies from North Dakota and Minnesota claimed the top three places in a recent hackathon, creating solutions with applications for government and residents.
In a 16-month initiative, the National Governors Association is working with eight states on health policies that could enhance data sharing and improve identity management and cost effectiveness.
Kansas-based NIC Inc., a provider of more than 13,000 digital government services nationally, launched RxGov, a prescription drug monitoring program platform powered by a recent tech acquisition.
Officials at the state of Montana and in Charlotte, N.C., are diversifying their anti-virus solutions to include AI that will watch for anomalies in behavior to catch malware before it takes hold.
Employees alerted IT staff to suspicious emails they received on July 24, and officials were successful in blocking the attack.
Joe Iannello, the longtime chief information officer and vice president at the Capital Metropolitan Transportation Authority, will retire Aug. 31.
Tim Bottenfield, a former state agency CIO who claimed the top tech job in July, is continuing his mission to drive efficiency and communication in government.
Officials hope to leverage existing fiber infrastructure and a successful wireless broadband pilot to connect rural areas through public-private partnerships over the next two years.
Texas is committed to increasing adoption of shared technology services, said Hershel Becker, chief procurement officer at the Texas Department of Information Resources.
Baltimore has hired its inaugural chief of IT human capital and director of digital DevOps, and a chief data officer; and begun to execute on its digital transformation plan.
Cook County, Ill., the nation's second-largest county, has identified a finalist within its ranks for its next chief information officer, and hired its inaugural chief data officer.
The first of two buildings at the Georgia Cyber Center, believed to be the largest single investment in a state-owned cybersecurity facility, officially opened July 10.
From Oregon to Washington, D.C., city and state agencies have appointed interim or acting technology leaders while job searches continue for their permanent replacements.
Having met the Legislature's deadline to catalog state data, officials in Florida are continuing work on how information is organized, safeguarded and leveraged by agencies.
Montana Gov. Steve Bullock announced that Department of Revenue Chief Information Officer Tim Bottenfield will be the state's new CIO, replacing former CIO Ron Baldwin, who went to the private sector.
In what’s believed to be a first for any state, Iowa residents will have a chance to use their smartphones as ID.
Elayne Starkey, who helped stand up a new Security Operations Center and complete a revision of cloud security terms, retired on June 29.
The legislation, signed into law on June 21 by Gov. David Ige, standardizes the process for small cell deployments, which are expected to have a significant impact on Hawaii's economic development.
Having consolidated their IT, the states of Georgia and Virginia are updating how services are outsourced and are moving away from larger, longer contracts to smaller more agile pacts.
The MN Cyber Range has comprehensive, realistic courses that are billed as a “flight simulator for cyberattacks.”
The two new dedicated networks for first responders from FirstNet and Verizon may more closely connect government and commercial markets, and push innovation out to residents’ smartphones.
The city of San Jose announced agreements with AT&T, Verizon and Mobilitie that will bring better cell and Internet service, hundreds of miles of fiber and millions of dollars in private-sector investment.
The city of Atlanta's ongoing recovery from a crippling ransomware cyberattack in March offers a chance to improve its network security and architecture, the interim CIO told the City Council recently.
New Jersey's second-ever dedicated chief technology officer, Chris Rein, said he'll be taking a close look at the state's ongoing IT consolidation and making recommendations to the governor.
The city of Riverside, Calif., has reorganized its C-suite, creating two deputy city manager positions and promoting Chief Innovation Officer Lea Deesing to one of two assistant city manager posts.
Maryland Secretary of Information Technology Michael Leahy, who was recently elevated from interim to permanent status, reflects on his state's progress in reducing legacy systems and improving the user experience.
Three Rhode Island state departments were impacted by malware, discovered on May 31, but the state's chief information officer said no data was compromised.
A new hub created for state agencies by the Mississippi State University National Strategic Planning and Analysis Research Center aims to do a better job of connecting workforce programs.
Officials from the Austin Police Department and the Houston Airport System discussed technology lessons learned during recent incidents, at the Texas Digital Government Summit.
Unemployment consortiums among like-minded and like-sized states join forces to modernize old-fashioned gov tech.
An AT&T pact offers assistance to Texas agencies in managed security services areas including security monitoring and incident response, and can help them meet a legislative assessment target.
State officials discussed ways agencies can improve their process and resident experience alike at the annual Texas Digital Government Summit in Austin.
San Jose's recent agreement with AT&T on small cell deployments could bridge the city's digital divide and enhance the provider's FirstNet rollout, while serving as a signpost for other municipalities.
With agency modernization well along, the CIO of four years will join Chicago-based Clayco, a building industry stalwart.
The Illinois Department of Innovation and Technology (DoIT) has hired former Nevada CIO Shanna Rahming to lead its newly created Office of Strategy and Planning.
Minnesota's new online vehicle license and registration system has reduced its backlog, but improvements remain to be completed, state IT and public safety officials told lawmakers.
Data storage in the cloud by a 211 social services vendor may have resulted in the release of information on calls from Los Angeles County residents.
On the job since February, Minnesota Information Technology Services Commissioner Johanna Clyborne has begun key changes to the agency’s organizational culture and the management of its tech projects.
In Miami, which launched a new website and an open data portal in beta this year, Chief Innovation Officer Michael Sarasti was named its Director of Innovation and Technology on May 15.
During its Blockchain Week event, the New York City Economic Development Corp. announced plans for a new blockchain center and an apps competition later this year.
Officials in four eastern-central Pennsylvania counties have long been concerned that outdated Google mapping data could impact first responders — but now, an update may be on the way.
The talented men and women who will constitute the IT workforce of the future are out there, public officials said, but they may come to government from unusual occupations.
At the first-ever Chicago Digital Government Summit, chief information officers from Chicago, Cook County and elsewhere discussed why collaboration works and how to make it happen.
Alex Pettit, who announced his resignation in April as Oregon's chief information officer, is moving to a newly created role as business continuity program manager within the Secretary of State's office.
Among five-year goals in the state of Minnesota's new 2018 Information Security Strategic Plan are improving situational awareness, communication and education about existing risks.
Brown County, S.D., worked with the company to resolve an issue in April that had delayed or impeded emails sent from Google accounts for more than a year.
The third Internet of Things Civic Hackathon, at the new Indiana IoT Lab in Fishers, brought together around 600 developers and first responders to create technology solutions for public safety.
The Israeli companies Waycare and Waze, offer tools for traffic management through artificial intelligence and crowdsourced navigation respectively, will share data to help governments and drivers.
Kansas City, Missouri's Chief Information Office Mary J. Miller is retiring April 30 after nearly 30 years of service, but she'll be replaced immediately by her Deputy CIO David Evans, another longtime staffer.
The Michigan Department of Technology, Management and Budget has made changes and is producing a remediation plan for aspects of network cybersecurity following an audit by the state auditor general.
New York City's more than 1,500 LinkNYC kiosks, which offer free public telephone calls and Wi-Fi, will get live, by-the-hour monitoring via the Internet of Things later this spring.
Officials in Brown County, S.D., continue to address a year-long communications issue that causes delivery of emails from Gmail accounts to be delayed or not arrive at all.
Recurring online threats of phishing, malware and ransomware continue to threaten governments, though Internet of Things attacks, cryptomining and mobile attacks loom.
The city has announced the creation of a new spending transparency portal, while the mayor is re-evaluating all cabinet-level staff.
Oregon Chief Information Officer Alex Pettit and Gov. Kate Brown "mutually agreed" the time was right for the state's top technology official to tender his resignation, effective June 1.
Emergency response and service at the nation's busiest airport were unaffected by a March 22 ransomware attack, but the city of Atlanta is still working to restore some services across its enterprise.
Departments of transportation in Massachusetts and Pima County, Ariz., are exploring technology that connects them more closely to their traffic signals.
The Los Angeles Metropolitan Transportation Authority, which serves around 1.3 million riders a day, has named Long Beach Chief Information Officer Bryan M. Sastokas as its new CIO.
FirstNet debuted its long-awaited dedicated first responder network in a controlled introduction on March 27, and Verizon has set its general availability launch for March 29.
Less than a week after a ransomware cyberattack struck the city of Atlanta, the municipality's response has circled in local, federal partners and is turning to recovery.
Delaware is the latest state to pilot a mobile driver's license for residents, partnering with IDEMIA, which provides its current physical drivers' licenses.
Emergency response, payroll and 311 systems remain operational following a cyberattack against the city of Atlanta March 22.
The FBI and federal Department of Homeland Security are coordinating with the city of Atlanta to resolve a ransomware attack that impacted internal and public-facing applications and caused some online outages.
Thirteen months in the making, Indiana's first Internet of Things (IoT) lab opens March 21 and will focus on stimulating IoT device and application development.
Nath has joined nonprofit City Innovate Foundation as its co-executive director. His former deputy Krista Canellakis has replaced him as chief innovation officer.
Governments at every level are looking into moving information, tools and processes to the cloud, but public-sector officials warn against writing off data centers anytime soon.
The city of St. Louis announced two recent staffing additions: its first-ever chief technology officer, and a new chief information officer.
The Arizona Cybersecurity Team, created by an executive order on March 1, is expected to foster a collaborative approach to cybersecurity and education throughout the state.
Solar-powered pavement markers from a Boise, Idaho, startup are helping the state transportation department light particularly dark highways.
Plus updates on the Array of Things Project and the city's redesigned website.
A Verizon official said the company's new network for first responders, and additional communication features like pre-emption, are on schedule to debut later this year.
Members of the New Jersey Government Technology and Innovation Transition Advisory Committee found state infrastructure "outdated" but offered numerous ways to upgrade it and improve innovation.
With a looming deadline fast approaching, Florida’s new chief data officer is working against the clock to make sense of the wealth of data the state is sitting on.
The California Public Utilities Commission is deploying new mobile- and Internet-friendly apps and platforms to modernize customer and employee interactions.
For adopters of the nationwide first responders network in Brazos County, Texas, the benefits of the enhanced communications tools are already evident.
"Officer Chip" was developed in-house using Microsoft technology, and can answer more than 1,000 questions for potential police recruits.
Rahming will leave the state having strengthened its cybersecurity posture and saved millions through renegotiating master service agreements.
Following the sunset of its Information Systems Committee, county officials are exploring formation of an innovation and emerging technologies committee, and the potential for an innovation incubator.
Delaware Gov. John Carney has issued an executive order giving all executive branch agencies a seat on the state's Open Data Council and setting a 2020 deadline to expand data sets on the state portal.
Former Intel executive Frank Johnson, Baltimore's new chief information officer, is spearheading creation of its first digital transformation plan.
Having used data visualization to educate residents about the flu season, the Springfield-Greene County Health Department will deploy it to help area hospitals maintain nonprofit status.
Phil Wittmer, chief information technology officer for the state of Kansas, stepped down after incoming Gov. Jeff Colyer was sworn in Jan. 31.
A coalition of states are partnering with the SANS Institute to offer training to young women interested in cybersecurity and information technology careers.
A new information network is putting the collective wisdom of public sector IT agencies within reach of their colleagues and trying to solve some of the big problems that vex government.
Gov. Mark Dayton appointed Brig. Gen. Johanna Clyborne, an officer in the Minnesota National Guard, to replace retiring state Chief Information Officer Tom Baden.
A lidar implementation and a collection of connected vehicle data are two of Las Vegas' most recent tech initiatives in its downtown Innovation District.
Since deploying six Strategic Decision Support Centers across the city, Chicago saw a 21 percent drop in shootings last year.
Montana, which is beginning a search to replace former CIO Ron Baldwin, named Chief Technology Officer Matt Van Syckle as its interim CIO.
Montana CIO Ron Baldwin, appointed by Gov. Steve Bullock in Jan. 2013 and a leader of the state's executive branch-level infrastructure consolidation, will leave government for a role with Deloitte.
Ekaterina Fitos, who spent time in the public and private sectors, has signed on with the Florida Agency for State Technology as its new geographic information officer.
Appointed by Gov. Chris Christie in June 2016, outgoing New Jersey Chief Technology Officer Dave Weinstein said he's proudest of the state's progress toward IT centralization.
Public safety agencies and the venture capitalists and developers who work with them are poised to create more solutions for the national first responders network.
A six-month pilot of a cloud-based platform from Israeli company Waycare is already yielding results for public safety agencies, including the Nevada Highway Patrol.
During the Smart Cities: Thriving in the Future track at the 2018 Consumer Electronics Show, public- and private-sector officials said municipalities may be shifting their focus in smart city efforts to be more citizen-centric.
Officials in Mecklenburg County, N.C., where hackers in December froze data, declined to pay a ransom and plan to move aggressively to strengthen security.
Barney Krucoff, Washington, D.C.'s first-ever chief data officer and a longtime staffer, will become the city's interim chief technology officer starting Jan. 8.
Nearly 11 months after former EPA CIO Ann Dunkin became Santa Clara County's CIO, she reflects on an ongoing IT centralization and the importance of good "cyberhygiene."
Tom Baden, commissioner and CIO for the state of Minnesota, will retire in February citing health as the motivation.
A flurry of states indicated they would join FirstNet as the 90-day opt-in deadline comes to a close.
About a month remains before responses to New York City's Request for Information are due, part of the city's quest to deploy affordable, equitable, gigabit-speed broadband citywide.
The state's chief information security officer and deputy chief information officer has decamped for the private sector after a 25-year career in government.
Having weighed their options for coverage and control carefully, Colorado officials will join FirstNet.
Boston CIO Jascha Franklin-Hodge will step down in January and said he expects to find his next role at the intersection of "technology and public good."
Public IT leaders worry that the end of net neutrality will harm their constituents, and are searching for solutions.
Roughly five years into the state's IT consolidation, officials are citing substantial benefits in their operations and cybersecurity standing.
After two years as the state's chief technology officer, Mike Wons is stepping down for a similar role with a global risk compliance firm.
New Hampshire Gov. Chris Sununu announced his state will opt out of FirstNet's dedicated communications network for first responders and build its own with Rivada Networks LLC — an option also under consideration in Colorado.
On Dec. 6, the state of Maine migrated the benefits side of its unemployment insurance system to the cloud, joining the four-state consortium ReEmployUSA.
Confronted with a hack that has frozen data across multiple departments, officials in Mecklenburg County said they'll rebuild instead of paying ransom.
A hacker seized control of the Explore Minnesota Facebook account for more than eight hours Dec. 4, but neither the account nor the agency appears to have suffered any permanent damage.
Winners at the 2017 Indiana Medicaid Data Challenge used 25 sets of Medicaid data released by the state to identify more than $150 million in potential savings.
Following a state Senate hearing into issues including a backlog in its new vehicle license and registration system, Minnesota will hire FAST Enterprises to create a new driver's license IT system.
Georgia Gov. Nathan Deal has announced $35 million in funding for a second building at the Hull McKnight Georgia Cyber Innovation and Training Center in Augusta.
The FirstNet Colorado Governing Body has made a conditional contract award to partners that could help the state stand up an independent public safety communications network — but a final decision whether to join FirstNet looms.
With the goals of minimizing impacts to the traveling public and lowering overall costs, some cities are turning toward a project management platform for better outcomes.
Sue Langen, Washington state's new acting director for its Office of the CIO, was most recently CIO for the Department of Social and Health Services.
The two providers of dedicated public safety wireless communication networks aim to launch in 2018, though full build-outs will take more time.
Gov. Rick Scott's budget proposal for the 2018-2019 fiscal year would solidify nearly a quarter-million dollars in cybersecurity training for agency leaders.
Aaron Call, the director of information security for Minnesota IT Services, will become interim chief information security officer as current CISO Chris Buse moves elsewhere in state government.
Frank Johnson, an Intel executive for more than 25 years, joined the city of Baltimore in October as its new CIO and CDO.
Mississippi, Rhode Island, Maine and Connecticut are part of ReEmployUSA, a consortium that deploys unemployment insurance solutions in the cloud.
Officials at a public employees pension fund are investigating how thieves were able to use illegally acquired Social Security numbers and dates of birth to create fraudulent member accounts.
Nancy Sampson, the former Information Technology Services director for the state Department of Financial Services, Division of Rehabilitation and Liquidation, started her new position on Friday, Oct. 27.
The state of Missouri is equally supportive of proposals from St. Louis and Kansas City suggesting both cities as home to Amazon's second headquarters — but it's submitted its own bid too.
Last year's conference featured what's believed to be its first major hackathon, and CES 2018 will debut separate events focused on smart cities and FirstNet.
At the annual Colorado Digital Government Summit, state, city and county officials recounted technology-driven use cases that centered on a theme of working together.
NYCx, a reorganizing of New York City's technology programs, is designed to bring technologists and residents together to solve tech problems with answers that could be adaptable worldwide.
The state of Iowa will develop an app-based mobile driver's license for statewide deployment in 2018, as five other states expand use case explorations in their own pilots.
Plus, Chicago launches redesigned website aimed at being more accessible, NYC Launches New Muni Tech Program and Facebook hackathon uses Seattle’s vast open data for civic tech projects.
Chicago plans to hire nearly 1,000 more police officers, double their number of police body cameras, and add six Strategic Decision Support Centers at area police stations, Mayor Rahm Emanuel said during his annual budget address.
Hydromet, a gauge system that monitors rain, rivers and lakes for the Lower Colorado River Authority, provided life-saving information to residents and authorities during Hurricane Harvey.
Jeanethe Falvey, former digital director for National Geographic, said her personal mission includes helping people understand the role they’re playing in the cities, states and nations where they live.
Online civic engagement can yield powerful results, but the maker of a platform and two of its clients caution agencies that technology is no substitute for planning and utilization.
Paul Hopingardner, Austin's deputy director of communications and technology management and a fixture in its government for nearly two decades, has been hired by Travis County as its new CIO.
The 2017 National Association of State CIOs survey examines how the job of chief information officer is changing in response to emerging technology and new business models.
In its quest to spearhead last-mile fiber-optic broadband at gigabit speeds, Riverside County seeks participants, not mere proposals, for a project worth as much as $4 billion.
It may take time, but local agencies are expecting operational successes from updating and modernizing their fleet tracking solutions.
Rhode Island's new CIO Bijay Kumar is also its chief digital officer in his first-ever public-sector role, bringing two decades of experience to bear.
Washington state, one of 21 states officially notified of an attempted election breach by the Department of Homeland Security, is embarking on a federal pilot to strengthen cybersecurity.
From monitoring the power grid to promoting community-based services, winning solutions in this year's awards revealed agency missions that are keeping pace with technology, and embracing new strategies in management and procurement.
In a joint publication from leading government IT and procurement associations, communications and teamwork are listed as key to transforming IT procurement in the public sector.
Experts agree that electric and autonomous vehicle technologies are here to stay, but where the industry will be in a decade or more is open to debate.
The third iteration of Innovate Your State's Civic & Gov Tech Showcase highlighted the latest in nascent technology solutions with public-sector potential.
The Missouri Economic Dashboard, believed to be the first economic dashboard launched by a state treasurer, examines state and county financial data in comparison to national averages.
Technological solutions recognized in the Best of California 2017 awards do more than create efficiencies and cost savings for their respective agencies — they benefit members of the public as well.
The information verification services provided by Equifax, compromised in the recent historic data breach, are used by state agencies, but it's unclear whether the public sector will suffer as a result of the incident.
The state of Illinois, which has six blockchain pilots underway, will partner with Utah-based Evernym for a birth registry pilot meant to individualize and secure identities.
Ricardo Lafosse, who joined Cook County, Ill., in May 2013 as its first chief information security officer, is leaving to join investment research and management company Morningstar Inc. as its CISO.
Agencies in Kansas and Missouri are working together to create a strategic framework that would help local governments improve their cybersecurity.
Departments are exploring solutions that bring creativity, flexibility and agility to procurement.
At this week's Los Angeles Digital Government Summit, four female technology officials agreed that women can forge tech careers — but more opportunities and education in the field are needed.
Agencies need to consider when and how they keep public data secure and private, as vulnerable machine learning and Internet of Things devices come into wide use, state and local officials warn.
At the Los Angeles Digital Government Summit, city police and technology officials discussed the challenge of attracting young staffers to the public sector, and why they may be a good fit.
As part of a consolidation overhaul, the Office of Technology Services has deployed software that aggregates data on what services agencies are using and to improve billings for cost recovery.
An official focused on public sector at big data company Splunk, which now works with 40 states, sees governments increasingly innovating in data analysis.
Attendance is up at an annual cybersecurity training exercise held by the Florida Agency for State Technology and the Florida National Guard.
State and local agencies in Oregon, where the solar eclipse will first reach the United States, have partnered for the past year to identify best uses for geospatial and mapping technology.
Fishers, Ind., will be home to the state's first Internet of Things lab scheduled to open this fall — and the city intends for IoT and technology to bolster and even supplant longtime powerhouse industries.
David L. Stevens, who has led a tech modernization and realized a considerable cost savings in nearly five years as CIO, will take a position at a managed information technology company in October.
Roughly a year after beginning to explore how blockchain can benefit government, the state of Illinois has six pilots in various stages.
Cold War-era nuclear test films being re-analyzed at the Lawrence Livermore National Laboratory in California to more accurately predict current weapon yields could also better educate governments and first responders.
On Aug. 7, Gov. Bruce Rauner signed legislation, which he called a welcome display of "bipartisanship," aimed at educating end users and strengthening the state's first line of defense against cyberattacks.
A new survey from Northeastern University-Silicon Valley highlights issues public agencies may face as they contemplate Internet of Things initiatives.
A report by the Ponemon Institute surveyed attitudes and preferences in IT among more than 1,200 federal, state and local public agencies.
Nonprofit think-tank the Center for Data Innovation rated states for data innovation based on their use of data and technology, and their interaction with people and companies.
Missouri was the last state to enact a wide-ranging prescription drug monitoring program, but its top health official said its use of private-sector data could inspire others.
As an RFP deadline nears, Dave Rogers has become the county's new CIO, replacing Steve Reneker, who is now the Riverside County Information Technology (RCIT) RIVCOconnect Manager.
With public software increasingly less vulnerable, bad actors are utilizing legitimate tools already on users' systems — and so-called 'fileless' attack techniques that leave no trace.
The first-place winners in this year's survey don't deploy technology for technology's sake.
A free online aptitude course called CyberStart offers scholarships to onboard students into the cybersecurity sector.
The Missouri Legislature's efforts to enact a statewide program have been unsuccessful for more than a decade, so Gov. Eric Greitens signed an executive order to create a program that he said is "a step" toward solving the opioid crisis.
Public agencies' perennial interest in doing more with less may be driving an increased interest in automating victim restitution.
The Department of General Services and the California Department of Technology are renewing procurement policies and working to ensure data is complete and accurate following a recent audit.
Baltimore Acting CIO Evette M. Munro resigned after less than five months on the job, but a nationwide search for a replacement with vision is heating up.
After an updated RFP process yielded a significant response, Ohio has qualified 50 companies to consider statements of work for data analytics projects with state agencies.
As projected shipping numbers for the Amazon Echo soar and interest in digital assistants grows, agencies in both states are watching the market eagerly and focused on identifying needs and creating skills for Alexa, the Echo’s smart assistant.
Agencies in Idaho, California and Colorado are using Automated Machine Guidance, 3-D modeling and Intelligent Traffic Control Devices.
Silicon Valley nonprofit Argive scrutinized Regulations.gov, the decade-old federal website designed as an online repository of developing government regulations and comments about them.
An extension of the Smart Cities Innovation Challenge, the event's first two editions have been held in Austin, but it was always intended to circulate among technologically progressive cities.
Cybersecurity awareness programs in Missouri and Washington center on education, anonymized real-life anecdotes and assessments that can include "phishing" their own employees.
The new, free Risk Based Data Management System WellFinder app is addressing calls for increased transparency and safety.
FirstNet, created in 2012 to build, deploy and operate a nationwide broadband network for public safety agencies, announced plans for rapid state deployment.
At the 16th annual Digital Government Summit held in Jefferson City, Gov. Eric Greitens said the state wants to open up data so citizens can see what officials doing and hold them accountable.
The cybersecurity landscape has many pitfalls, public officials and industry experts said at the 2017 Missouri Digital Government Summit, but some solutions are out there for enterprising agencies.
The Missouri Sunshine Law, enacted in 1973 as a commitment to open government, has had just two updates during the computer age, and officials say complying can have unintended consequences.
Realizing a series of initiatives during the past year, employees at the Washington State Department of Social and Health Services Children’s Administration have migrated to mobile technology, freeing them from writing case notes to do more social work.
A new report by the Arkansas Legislative Audit questions an alleged relationship between former Department of Information Services Director Mark Myers and a vendor representative that it said affected three procurements.
In a strategy known as broadband aggregation, municipalities, public-safety organizations and a university joined private businesses in an RFP seeking better broadband.
INRIX was selected based on the quality of its data to replace a previous provider, through its response to an RFI/RFP process, and will be retained on a multi-year contract.
State and local agencies are evaluating federated identity concepts as a way to become more business-friendly and potentially forge a unified citizen document stream.
Gov. Chris Christie has signed Executive Order No. 225, which directs New Jersey's chief technology officer to oversee the centralization of IT for more than 70 executive branch agencies.
In a new "Predicting Our Future" podcast, entrepreneur Andrew Weinreich looks at voting via the Internet and the two essential questions that remain unanswered: whether more people will vote and what the risks are.
Here’s where government cloud strategy is headed as the technology enters its second decade.
Whether seeking a new chief digital officer or improving the city's new website, second-gen open data portal or even traffic safety, CIO Jascha Franklin-Hodge said the answer isn't just technology.
Transportation agency will pay $2 per ride to sponsor residents who use the ride-finder application.
Many agencies in attendance gave overviews of what types of public data they have, how those are accessed and in what format they exist — focusing on frequently requested information ranging from student loan qualifications to parks information to applying for a passport.
Boston's first-ever chief digital officer arrived from the private sector in December 2014 and led creation of the city's digital team and its website redesign.
In a new brief, NASCIO said blockchain — now the subject of five pilots by the state of Illinois — may be a game changer.
The Narcotics Control Act failed to clear the state Legislature by session's end due to state Senate amendments — but county prescription drug monitoring efforts are gaining traction.
A new study from Ohio State University found 31 percent of the state's rural population lacked access to fixed broadband service.
Colorado, Idaho, Maryland and Washington, D.C., are nearing the start of a roughly three-month test of digital drivers' licenses that is poised to speed up an epic shift in technology that's already underway.
Since standing up the Office of Performance and Data Analytics roughly two years ago, Cincinnati has enhanced customer service; boosted collections; and cut fire, police and IT costs.
The U.S. Census Bureau worked with data.world of Austin to integrate and streamline its data in the Amazon Web Services cloud, making it easier to use by states, counties and cities.
Focusing on customer value and continuous improvement, and engaging employees to improve productivity, quality and service has helped Arizona save millions of dollars so far.
Named Chip, for "City Hall Internet Personality," a new chatbot unveiled at a New York Smart Cities conference answers nearly 300 questions a week on the Los Angeles Business Assistance Virtual Network website.
The Symantec 2017 Internet Security Threat Report scrutinizes a variety of cyberthreats relevant to public agencies including security in the cloud, ransomware, and a rise in reliance on emails and commonly used IT tools.
The board, which regulates aspects of casinos, horse racing and charitable gaming, is working to unify its data and file management through one platform.
A 12-day build, CommuteATL helps Atlantans get around congestion.
At a proposer conference, service providers, city officials and potential investors discussed details about the RFP for a countywide broadband network.
Six Missouri cities and 12 counties are joining an online prescription drug monitoring program that observers say lends momentum to state legislation.
The new Maryland Food System Map from the Johns Hopkins Center for a Livable Future features more than 175 data indicators and quick, responsive design.
Now in its third year, the survey from government website developer Vision identified significant digital communication usage from city and county agencies.
Ohio sought guidance from 18F, the federal team within the General Services Administration, and received 82 total proposals involving 129 business entities in response to its data analytics RFP.
Each jurisdiction has unique ideas of how the technology can get its trash and recycling issues sorted and move it closer to becoming a smart city.
The southwest Florida county is modernizing how employees document their work and see their progress in eradicating the virus carrier.
The consolidated city-county is making significant changes to how it interacts with more than 650,000 residents.
Plus, officials in Marshfield, Wis., launched an online GeoReporting System that links the city’s infrastructure and investment and ensures constituent issues go to the right place.
Salesforce's 2017 Connected Citizen Report found a majority of residents have had better experiences dealing with private enterprise than with government agencies.
Building on its rewritten small-cell wireless ordinance and 15 informational dashboards released in December, Cincinnati is looking for a few good developers to wire the city.
Backscattering, a passive broadcasting method, has an increasingly clear future as public agencies move aggressively to deliver services more cheaply and serve residents more effectively.
The Brownsville neighborhood of Brooklyn will debut several smart city projects later this year as part of the city's first Neighborhood Innovation Lab, which also aims at stimulating tech jobs.
In response to a strategic planning workshop that identified customer service as a top priority, Riverside officials are installing kiosks and Web tools to easily measure satisfaction with city performance.
Cattle brands aren't mandatory in Kansas, but that isn't stopping the state from deploying a new tech-savvy way to register the time-tested livestock markings.
A new report may help municipalities become 'smart cities,' but legacy infrastructure may hold them back.
A new platform and cloud architecture scheduled to go live later this year is already saving Louisiana money and is expected to yield an improved IT experience for employees and residents.
The state's new GIS data website offers an easier and more attractive entry point to geographical information, and a mix of visualization tools and service information.
Here’s a look at all the ambassadors for the new culture of evidence-based decision-making.
As online information has disappeared from view, state and local officials wonder how the Trump administration will handle open data.
The Conductive Cooling model uses up to 85 percent less water and up to 80 percent less energy than traditional data centers.
Four states have signed Criminal Justice Information Services agreements with Amazon Web Services, but Tuesday's "high error rates" at Simple Storage Service appear to have left public agencies that use AWS Cloud unscathed.
Two new VetSuccess Immersion Academies from the SANS Institute will augment the Cyber Vets Virginia initiative announced in November.
In Port Angeles, Wash., a data storage upgrade dealt with the changing needs of law enforcement, potential natural disasters and a lawsuit.
Baltimore's CIO of three years has resigned, a source at City Hall confirmed, but for reasons that remain unclear.
State and municipal agencies take different approaches to hackathons, coding competitions and app challenges, which have altered — and are an important fixture in — the tech world.
Two years after being appointed by New York Gov. Andrew Cuomo, the state's Chief Information Officer Maggie Miller will step down.
Continuing the rollout of Weigh-in-Motion/Automatic Vehicle Identification technology should save cargo carriers money and improve highway safety, Idaho officials said.
Like the feds, state and local agencies have improved how they share and use big data, but a new report shows areas that still need improvement.
This spring, Philadelphia will pilot a new litter index aligned with the city's Zero Waste and Litter Cabinet, and digitize the results.
A monopolistic education system and traditional service model may prevent cities from bridging their workforce talent gap, but solutions to this problem already exist, according to a technologist panel.
A new partnership with the Public Technology Institute, the National Association of Counties and the National League of Cities will mean a more structured and sustained network of policymakers and C-suite decision-makers.
In a series of responses to the audit, the Department of Technology, Management and Budget indicated agreement with the findings and spelled out changes that are already underway.
Patient privacy and the security of electronic data remain key issues in the ongoing debate over a statewide prescription drug monitoring program in Missouri, but if legislators don't pass a bill this session, county programs are poised to fill the void.
Think Americans don't trust their government? A survey released ahead of Data Privacy Day shows they actually trust public agencies more than private entities — albeit by a narrow margin.
City officials have contacted two winning teams after their solutions to civic problems won the recent Smart Cities Hackathon at CES 2017.
Ann Dunkin, Environmental Protection Agency CIO under President Obama, will be CIO of Santa Clara County, Calif., starting next month.
What will ballots look like for future voters, and how will contractors create what’s being referred to as a new “voting experience”?
Some intelligent devices have already been installed and construction should start later this year on 220 apartments at the Peña Station NEXT project in Denver.
Nearly two years after his appointment by the governor, Garcia, who also serves as secretary of the Department of Information Technology, has said he will step down effective Jan. 31.
CES 2017 panelists agreed that like their business counterparts, agencies must de-silo, collaborate to make the most of the Internet of Things.
Two panels at CES 2017 critiqued the move toward smart cities, agreeing efforts must be individualized and that the U.S. is somewhat behind other nations — but catching up.
FirstNet and public safety officials take a look at how broadband can power a public safety transformation.
Some of the same technologies used in Japan will be put to work in Colorado to make highways smarter and safer.
City officials and residents brainstormed ideas like using drones and creating an informational app for coping with snow.
The Tennessee Alcoholic Beverage Commission is preparing to fully automate license, permit and evidence-cataloging processes, as a new state audit finds a paper culture persists within the agency.
The first phase of a new state portal that aims to improve online access to information about services and resources for those with disabilities in an easy-to-understand manner is expected to be up and running by the end of 2017.
Amy Fecher, the state's first chief transformation officer, said she'll work with agencies statewide to boost efficiency and improve use of technology.
CincyInsights, a new Cincinnati Web portal with 15 dashboards, uses city data in different ways to make city services more interactive and easy to understand.
The new Cook County Cyber Threat Intelligence Grid lets municipalities pool information on virtual "bad actors."
The dashboard was released on Oct. 31, which also was the deadline for state agencies to submit their open data plans.
An audit by the Oregon Secretary of State's office finds vulnerabilities in the systems of 13 state agencies, but an executive order from the Governor assigns more authority over security to the CIO's office.
The short-term goal of this cloud-based portal architecture is helping municipal Missouri governments better understand environmental law and regulations, but officials hope to create architecture other states can use as well.
Following a recent and widespread California Department of Motor Vehicles service outage, officials are explaining how they prepare for disaster recovery.
Advanced analytics and predictive modeling top the list of technologies government is watching, according to a new report.