Theo Douglas

Staff Writer


Theo Douglas is a staff writer for Government Technology. His reporting experience includes covering municipal, county and state governments, business and breaking news. He has a Bachelor's degree in Newspaper Journalism and a Master's in History, both from California State University, Long Beach.

June 23, 2017

Employee 'Phishing' Expeditions Among States' Tools for Cybersecurity Awareness

Cybersecurity awareness programs in Missouri and Washington center on education, anonymized real-life anecdotes and assessments that can include "phishing" their own employees.

June 21, 2017

New App Helps Officials, First Responders in 9 States Find Well Locations and Their Histories

The new, free Risk Based Data Management System WellFinder app is addressing calls for increased transparency and safety.

June 19, 2017

State, Territory Plans and Next Step in FirstNet Build-Out Arrive Ahead of Schedule

FirstNet, created in 2012 to build, deploy and operate a nationwide broadband network for public safety agencies, announced plans for rapid state deployment.

June 14, 2017

Missouri Governor Affirms State's Commitment to Open Data

At the 16th annual Digital Government Summit held in Jefferson City, Gov. Eric Greitens said the state wants to open up data so citizens can see what officials doing and hold them accountable.

June 14, 2017

Don’t Overlook Basics in Cybersecurity Strategies, Officials and Experts Warn

The cybersecurity landscape has many pitfalls, public officials and industry experts said at the 2017 Missouri Digital Government Summit, but some solutions are out there for enterprising agencies.

June 13, 2017

Officials Support Missouri Sunshine Law But Say Complying Can Be Challenging

The Missouri Sunshine Law, enacted in 1973 as a commitment to open government, has had just two updates during the computer age, and officials say complying can have unintended consequences.

June 12, 2017

Washington Streamlines Child Welfare with New Apps, Portal and Hardware

Realizing a series of initiatives during the past year, employees at the Washington State Department of Social and Health Services Children’s Administration have migrated to mobile technology, freeing them from writing case notes to do more social work.

June 9, 2017

Arkansas Auditor's Assessment Questions Conduct of Former Information Services Director

A new report by the Arkansas Legislative Audit questions an alleged relationship between former Department of Information Services Director Mark Myers and a vendor representative that it said affected three procurements.

June 8, 2017

Pennsylvania County Project Seeks to Shape Best Possible Deals on Broadband

In a strategy known as broadband aggregation, municipalities, public-safety organizations and a university joined private businesses in an RFP seeking better broadband.

June 7, 2017

Federal Highway Administration Partners With INRIX to Measure, Monitor and Report Health of Road Networks

INRIX was selected based on the quality of its data to replace a previous provider, through its response to an RFI/RFP process, and will be retained on a multi-year contract.

June 6, 2017

Agencies in Indiana, Michigan, Minnesota Make Strides in Federated ID Management, Single Sign-On

State and local agencies are evaluating federated identity concepts as a way to become more business-friendly and potentially forge a unified citizen document stream.

June 1, 2017

New Jersey to Centralize Executive Branch IT, Boost Efficiency

Gov. Chris Christie has signed Executive Order No. 225, which directs New Jersey's chief technology officer to oversee the centralization of IT for more than 70 executive branch agencies.

June 1, 2017

Online Voting Is Inevitable, But Will It Impact Turnout?

In a new "Predicting Our Future" podcast, entrepreneur Andrew Weinreich looks at voting via the Internet and the two essential questions that remain unanswered: whether more people will vote and what the risks are.

June 1, 2017

How Should IT Strategies Evolve to Capitalize on the Cloud’s Potential Today?

Here’s where government cloud strategy is headed as the technology enters its second decade.

May 30, 2017

In Implementing and Improving Tech, Boston Officials Emphasize People, Quality of Life

Whether seeking a new chief digital officer or improving the city's new website, second-gen open data portal or even traffic safety, CIO Jascha Franklin-Hodge said the answer isn't just technology.

May 26, 2017

Can an App Increase Carpooling? Contra Costa Agency's Partnership with Scoop Aims To Find Out

Transportation agency will pay $2 per ride to sponsor residents who use the ride-finder application.

May 23, 2017

GSA Hackathon Sought Tangible AI Solutions for Making Government Data Accessible via 'Personal Assistant'

Many agencies in attendance gave overviews of what types of public data they have, how those are accessed and in what format they exist — focusing on frequently requested information ranging from student loan qualifications to parks information to applying for a passport.

May 17, 2017

Lauren Lockwood, Boston's First Digital Officer, Leaves Position But Not Civic Tech

Boston's first-ever chief digital officer arrived from the private sector in December 2014 and led creation of the city's digital team and its website redesign.

May 16, 2017

Blockchain a 'Next Big Transformational Technology' in Government

In a new brief, NASCIO said blockchain — now the subject of five pilots by the state of Illinois — may be a game changer.

May 15, 2017

Missouri Statewide Prescription Drug Monitoring Bill Founders

The Narcotics Control Act failed to clear the state Legislature by session's end due to state Senate amendments — but county prescription drug monitoring efforts are gaining traction.

May 15, 2017

Study: Ohio Statewide Broadband Office, Investment Fund Could Help Boost Rural Access

A new study from Ohio State University found 31 percent of the state's rural population lacked access to fixed broadband service.

May 12, 2017

Four-Jurisdiction Digital Driver's License Pilot Key Piece of Gov's Digital Transformation

Colorado, Idaho, Maryland and Washington, D.C., are nearing the start of a roughly three-month test of digital drivers' licenses that is poised to speed up an epic shift in technology that's already underway.

May 10, 2017

5 Ways Data Analytics, Performance Agreements Saved Cincinnati $3.3 Million in Fiscal 2017

Since standing up the Office of Performance and Data Analytics roughly two years ago, Cincinnati has enhanced customer service; boosted collections; and cut fire, police and IT costs.

May 8, 2017

U.S. Census Collaboration to Leverage Data's Societal Problem-Solving Utility

The U.S. Census Bureau worked with data.world of Austin to integrate and streamline its data in the Amazon Web Services cloud, making it easier to use by states, counties and cities.

May 3, 2017

4 Ways Arizona Management Systems' Principles Are Improving State Processes, Saving Millions

Focusing on customer value and continuous improvement, and engaging employees to improve productivity, quality and service has helped Arizona save millions of dollars so far.

May 3, 2017

Los Angeles, Microsoft Unveil Chip: New Chatbot Project Centered on Streamlining

Named Chip, for "City Hall Internet Personality," a new chatbot unveiled at a New York Smart Cities conference answers nearly 300 questions a week on the Los Angeles Business Assistance Virtual Network website.

April 26, 2017

Report: Amid Pivot to Political Targets, Cybercrime Turns to Emails, Common IT Tools

The Symantec 2017 Internet Security Threat Report scrutinizes a variety of cyberthreats relevant to public agencies including security in the cloud, ransomware, and a rise in reliance on emails and commonly used IT tools.

April 26, 2017

Michigan Gaming Board Will Integrate 19 Legacy Systems in Unisys Online Solutions

The board, which regulates aspects of casinos, horse racing and charitable gaming, is working to unify its data and file management through one platform.

April 24, 2017

Atlanta’s Internal Platform Turns Public to Provide Real-Time Commuter Data Following Bridge Collapse

A 12-day build, CommuteATL helps Atlantans get around congestion.

April 20, 2017

RFP Seeks Providers to Build 1 GB Broadband Network to Every Home, Business in Riverside County, Calif.

At a proposer conference, service providers, city officials and potential investors discussed details about the RFP for a countywide broadband network.

April 19, 2017

County, City Prescription Drug Monitoring Efforts Give Missouri Legislation a Push

Six Missouri cities and 12 counties are joining an online prescription drug monitoring program that observers say lends momentum to state legislation.

April 18, 2017

Developers Hope New Maryland Food Map Will Be a Force for Change

The new Maryland Food System Map from the Johns Hopkins Center for a Livable Future features more than 175 data indicators and quick, responsive design.

April 14, 2017

Cities Narrowly Outpace Counties on Key Digital Metrics, Survey Finds

Now in its third year, the survey from government website developer Vision identified significant digital communication usage from city and county agencies.

April 13, 2017

Ohio Reports Early Success From Streamlined RFP Process, Is Mulling Submissions

Ohio sought guidance from 18F, the federal team within the General Services Administration, and received 82 total proposals involving 129 business entities in response to its data analytics RFP.

April 12, 2017

3 Cities Pilot Cloud-Based App, Dashboards to Get Smart About Trash and Recyclables

Each jurisdiction has unique ideas of how the technology can get its trash and recycling issues sorted and move it closer to becoming a smart city.

April 6, 2017

Hillsborough County, Fla., Uses Real-Time GIS to Target Zika Virus

The southwest Florida county is modernizing how employees document their work and see their progress in eradicating the virus carrier.

April 4, 2017

Denver Announces 311 System Upgrade with Social Listening Capabilities

The consolidated city-county is making significant changes to how it interacts with more than 650,000 residents.

April 4, 2017

Memphis Crafts 'Handshake' Solution Allowing ArcGIS, Oracle to Talk in Real Time

Plus, officials in Marshfield, Wis., launched an online GeoReporting System that links the city’s infrastructure and investment and ensures constituent issues go to the right place.

March 30, 2017

Public Agencies Have More Work to Do On Becoming Digital, Report Says

Salesforce's 2017 Connected Citizen Report found a majority of residents have had better experiences dealing with private enterprise than with government agencies.

March 29, 2017

Leigh Tami

Chief Performance Officer, Cincinnati

March 27, 2017

Cincinnati Seeks Developers to Create Smart City Platform With Free Wi-Fi

Building on its rewritten small-cell wireless ordinance and 15 informational dashboards released in December, Cincinnati is looking for a few good developers to wire the city.

March 22, 2017

New Discovery in Backscattering Could Hold Promise for Smart Cities, Report Finds

Backscattering, a passive broadcasting method, has an increasingly clear future as public agencies move aggressively to deliver services more cheaply and serve residents more effectively.

March 20, 2017

Brooklyn's 'Neighborhood Innovation Lab' Targets Quality of Life, Tech Jobs

The Brownsville neighborhood of Brooklyn will debut several smart city projects later this year as part of the city's first Neighborhood Innovation Lab, which also aims at stimulating tech jobs.

March 17, 2017

Through Data, Customers Tell Riverside If They're 'Happy or Not'

In response to a strategic planning workshop that identified customer service as a top priority, Riverside officials are installing kiosks and Web tools to easily measure satisfaction with city performance.

March 15, 2017

Kansas Moves Cattle Brand Registration to the Cloud

Cattle brands aren't mandatory in Kansas, but that isn't stopping the state from deploying a new tech-savvy way to register the time-tested livestock markings.

March 13, 2017

'4 Cs' — Commitment, Collaboration, Consistency, Community — Crucial for Smart Cities

A new report may help municipalities become 'smart cities,' but legacy infrastructure may hold them back.

March 9, 2017

New Hyper-Converged Platform, Cloud Architecture Streamline Louisiana IT, Health Care

A new platform and cloud architecture scheduled to go live later this year is already saving Louisiana money and is expected to yield an improved IT experience for employees and residents.

March 6, 2017

New Colorado Website Re-Visualizes Ways to Interact with GIS Data

The state's new GIS data website offers an easier and more attractive entry point to geographical information, and a mix of visualization tools and service information.

March 6, 2017

The Job of Data: The Chiefs in Charge of Data in the C Suite

Here’s a look at all the ambassadors for the new culture of evidence-based decision-making.

March 3, 2017

State, Local Officials Question Open Data Directives Under Trump

As online information has disappeared from view, state and local officials wonder how the Trump administration will handle open data.

March 2, 2017

New Data Center Cooling Concept Could Save Governments in Annual Energy Costs

The Conductive Cooling model uses up to 85 percent less water and up to 80 percent less energy than traditional data centers.

March 1, 2017

Government Agencies Reportedly Unfazed By Amazon S3 Outage

Four states have signed Criminal Justice Information Services agreements with Amazon Web Services, but Tuesday's "high error rates" at Simple Storage Service appear to have left public agencies that use AWS Cloud unscathed.

February 23, 2017

Virginia Expands Cybersecurity Training for Veterans in Bid to Fill Vacant Positions Statewide

Two new VetSuccess Immersion Academies from the SANS Institute will augment the Cyber Vets Virginia initiative announced in November.

February 22, 2017

Data Storage Upgrade Handles Volcanoes, Fault Lines, Deduplication

In Port Angeles, Wash., a data storage upgrade dealt with the changing needs of law enforcement, potential natural disasters and a lawsuit.

February 22, 2017

Baltimore CIO Jerome Mullen Resigns, Third IT Leader to Leave the City in 5 Years

Baltimore's CIO of three years has resigned, a source at City Hall confirmed, but for reasons that remain unclear.

February 17, 2017

Contemplating Change for Coding Competitions, Hackathons

State and municipal agencies take different approaches to hackathons, coding competitions and app challenges, which have altered — and are an important fixture in — the tech world.

February 10, 2017

After Two Years, New York State CIO Will Step Down, State Says

Two years after being appointed by New York Gov. Andrew Cuomo, the state's Chief Information Officer Maggie Miller will step down.

February 10, 2017

Idaho's Wireless Weigh Station Could Generate $2.1 Million in Estimated Savings

Continuing the rollout of Weigh-in-Motion/Automatic Vehicle Identification technology should save cargo carriers money and improve highway safety, Idaho officials said.

February 8, 2017

State and Local Govs Need to Improve Data Sharing, Big Data Use

Like the feds, state and local agencies have improved how they share and use big data, but a new report shows areas that still need improvement.

February 7, 2017

Philly Uses Tech to Tackle Litter

This spring, Philadelphia will pilot a new litter index aligned with the city's Zero Waste and Litter Cabinet, and digitize the results.

February 6, 2017

Solutions to Workforce Talent Gap Already Exist

A monopolistic education system and traditional service model may prevent cities from bridging their workforce talent gap, but solutions to this problem already exist, according to a technologist panel.

February 2, 2017

New Partnership to Bolster Local Leaders' Skill Sets, Enhance Networking

A new partnership with the Public Technology Institute, the National Association of Counties and the National League of Cities will mean a more structured and sustained network of policymakers and C-suite decision-makers.

January 31, 2017

Audit: Michigan DTMB Must Improve IT Disaster Recovery Operations, Policies

In a series of responses to the audit, the Department of Technology, Management and Budget indicated agreement with the findings and spelled out changes that are already underway.

January 30, 2017

With Missouri's Prescription Drug Monitoring Facing Privacy Roadblock, County Program Emerges

Patient privacy and the security of electronic data remain key issues in the ongoing debate over a statewide prescription drug monitoring program in Missouri, but if legislators don't pass a bill this session, county programs are poised to fill the void.

January 26, 2017

As Data Privacy Day Dawns, Survey Reveals Higher Confidence in Public Sector

Think Americans don't trust their government? A survey released ahead of Data Privacy Day shows they actually trust public agencies more than private entities — albeit by a narrow margin.

January 23, 2017

Las Vegas Eyes CES Hackathon Winners for Civic Tech Ideas

City officials have contacted two winning teams after their solutions to civic problems won the recent Smart Cities Hackathon at CES 2017.

January 20, 2017

In Rare Move, Former EPA CIO Will Fill Same Role in Santa Clara County

Ann Dunkin, Environmental Protection Agency CIO under President Obama, will be CIO of Santa Clara County, Calif., starting next month.

January 19, 2017

Los Angeles County Voting System Redesign Enters Solicitation Phase

What will ballots look like for future voters, and how will contractors create what’s being referred to as a new “voting experience”?

January 12, 2017

Construction Planned This Year for Denver Smart City Peña Station NEXT

Some intelligent devices have already been installed and construction should start later this year on 220 apartments at the Peña Station NEXT project in Denver.

January 9, 2017

Maryland CIO David Garcia Resigns

Nearly two years after his appointment by the governor, Garcia, who also serves as secretary of the Department of Information Technology, has said he will step down effective Jan. 31.

January 6, 2017

CES 2017: As with Big Data, Human Factor Plays a Part in IoT

CES 2017 panelists agreed that like their business counterparts, agencies must de-silo, collaborate to make the most of the Internet of Things.

January 5, 2017

CES 2017: Sensors, Innovators Key in Furthering Smart Cities

Two panels at CES 2017 critiqued the move toward smart cities, agreeing efforts must be individualized and that the U.S. is somewhat behind other nations — but catching up.

January 5, 2017

CES 2017: Officials Talk FirstNet, Public Safety Technology

FirstNet and public safety officials take a look at how broadband can power a public safety transformation.

January 4, 2017

CES 2017: Honing in on Smart Cities, Intelligent Highways and Airport Robots

Some of the same technologies used in Japan will be put to work in Colorado to make highways smarter and safer.

January 3, 2017

Civic Tech Takes on Snow: Seattle Hackathon Addresses Winter Weather

City officials and residents brainstormed ideas like using drones and creating an informational app for coping with snow.

December 19, 2016

Tennessee Prepares to Move Alcohol License, Permit Process Online Following Audit

The Tennessee Alcoholic Beverage Commission is preparing to fully automate license, permit and evidence-cataloging processes, as a new state audit finds a paper culture persists within the agency.

December 14, 2016

Oklahoma's New Portal Seeks to Help Thousands on Medicaid Waiver Waiting List

The first phase of a new state portal that aims to improve online access to information about services and resources for those with disabilities in an easy-to-understand manner is expected to be up and running by the end of 2017.

December 9, 2016

Cincinnati Uses Visual Dashboards to Demystify Government

CincyInsights, a new Cincinnati Web portal with 15 dashboards, uses city data in different ways to make city services more interactive and easy to understand.

December 7, 2016

New Cyber Threat Intelligence Grid Aims to Connect Cook County, Ill., Municipalities

The new Cook County Cyber Threat Intelligence Grid lets municipalities pool information on virtual "bad actors."

December 6, 2016

Dashboard Helps Washington Track State Agencies' Open Data Progress

The dashboard was released on Oct. 31, which also was the deadline for state agencies to submit their open data plans.

December 2, 2016

Oregon Audit Finds IT Vulnerabilities Remain

An audit by the Oregon Secretary of State's office finds vulnerabilities in the systems of 13 state agencies, but an executive order from the Governor assigns more authority over security to the CIO's office.

December 1, 2016

Missouri, Arizona Team Up to Create Shareable Cloud-Based Portal Architecture

The short-term goal of this cloud-based portal architecture is helping municipal Missouri governments better understand environmental law and regulations, but officials hope to create architecture other states can use as well.

November 21, 2016

Disaster Recovery and the DMV: Testing is Key

Following a recent and widespread California Department of Motor Vehicles service outage, officials are explaining how they prepare for disaster recovery.

November 18, 2016

Talent Gap Is a Main Roadblock as Agencies Eye Emerging Tech

Advanced analytics and predictive modeling top the list of technologies government is watching, according to a new report.

November 15, 2016

Cloud-Based Disaster Recovery: Take a Methodical Approach

Cloud data recovery and multiple cloud usage are becoming the new standard — but agencies should plan data migrations carefully.