Theo Douglas is a staff writer for Government Technology. His reporting experience includes covering municipal, county and state governments, business and breaking news. He has a Bachelor's degree in Newspaper Journalism and a Master's in History, both from California State University, Long Beach.
The state of Iowa will develop an app-based mobile driver's license for statewide deployment in 2018, as five other states expand use case explorations in their own pilots.
Plus, Chicago launches redesigned website aimed at being more accessible, NYC Launches New Muni Tech Program and Facebook hackathon uses Seattle’s vast open data for civic tech projects.
Chicago plans to hire nearly 1,000 more police officers, double their number of police body cameras, and add six Strategic Decision Support Centers at area police stations, Mayor Rahm Emanuel said during his annual budget address.
Hydromet, a gauge system that monitors rain, rivers and lakes for the Lower Colorado River Authority, provided life-saving information to residents and authorities during Hurricane Harvey.
Jeanethe Falvey, former digital director for National Geographic, said her personal mission includes helping people understand the role they’re playing in the cities, states and nations where they live.
Online civic engagement can yield powerful results, but the maker of a platform and two of its clients caution agencies that technology is no substitute for planning and utilization.
Paul Hopingardner, Austin's deputy director of communications and technology management and a fixture in its government for nearly two decades, has been hired by Travis County as its new CIO.
The 2017 National Association of State CIOs survey examines how the job of chief information officer is changing in response to emerging technology and new business models.
In its quest to spearhead last-mile fiber-optic broadband at gigabit speeds, Riverside County seeks participants, not mere proposals, for a project worth as much as $4 billion.
It may take time, but local agencies are expecting operational successes from updating and modernizing their fleet tracking solutions.
Rhode Island's new CIO Bijay Kumar is also its chief digital officer in his first-ever public-sector role, bringing two decades of experience to bear.
Washington state, one of 21 states officially notified of an attempted election breach by the Department of Homeland Security, is embarking on a federal pilot to strengthen cybersecurity.
From monitoring the power grid to promoting community-based services, winning solutions in this year's awards revealed agency missions that are keeping pace with technology, and embracing new strategies in management and procurement.
In a joint publication from leading government IT and procurement associations, communications and teamwork are listed as key to transforming IT procurement in the public sector.
Experts agree that electric and autonomous vehicle technologies are here to stay, but where the industry will be in a decade or more is open to debate.
The third iteration of Innovate Your State's Civic & Gov Tech Showcase highlighted the latest in nascent technology solutions with public-sector potential.
The Missouri Economic Dashboard, believed to be the first economic dashboard launched by a state treasurer, examines state and county financial data in comparison to national averages.
Technological solutions recognized in the Best of California 2017 awards do more than create efficiencies and cost savings for their respective agencies — they benefit members of the public as well.
The information verification services provided by Equifax, compromised in the recent historic data breach, are used by state agencies, but it's unclear whether the public sector will suffer as a result of the incident.
The state of Illinois, which has six blockchain pilots underway, will partner with Utah-based Evernym for a birth registry pilot meant to individualize and secure identities.
Ricardo Lafosse, who joined Cook County, Ill., in May 2013 as its first chief information security officer, is leaving to join investment research and management company Morningstar Inc. as its CISO.
Agencies in Kansas and Missouri are working together to create a strategic framework that would help local governments improve their cybersecurity.
Departments are exploring solutions that bring creativity, flexibility and agility to procurement.
At this week's Los Angeles Digital Government Summit, four female technology officials agreed that women can forge tech careers — but more opportunities and education in the field are needed.
Agencies need to consider when and how they keep public data secure and private, as vulnerable machine learning and Internet of Things devices come into wide use, state and local officials warn.
At the Los Angeles Digital Government Summit, city police and technology officials discussed the challenge of attracting young staffers to the public sector, and why they may be a good fit.
As part of a consolidation overhaul, the Office of Technology Services has deployed software that aggregates data on what services agencies are using and to improve billings for cost recovery.
An official focused on public sector at big data company Splunk, which now works with 40 states, sees governments increasingly innovating in data analysis.
Attendance is up at an annual cybersecurity training exercise held by the Florida Agency for State Technology and the Florida National Guard.
State and local agencies in Oregon, where the solar eclipse will first reach the United States, have partnered for the past year to identify best uses for geospatial and mapping technology.
Fishers, Ind., will be home to the state's first Internet of Things lab scheduled to open this fall — and the city intends for IoT and technology to bolster and even supplant longtime powerhouse industries.
David L. Stevens, who has led a tech modernization and realized a considerable cost savings in nearly five years as CIO, will take a position at a managed information technology company in October.
Roughly a year after beginning to explore how blockchain can benefit government, the state of Illinois has six pilots in various stages.
Cold War-era nuclear test films being re-analyzed at the Lawrence Livermore National Laboratory in California to more accurately predict current weapon yields could also better educate governments and first responders.
On Aug. 7, Gov. Bruce Rauner signed legislation, which he called a welcome display of "bipartisanship," aimed at educating end users and strengthening the state's first line of defense against cyberattacks.
A new survey from Northeastern University-Silicon Valley highlights issues public agencies may face as they contemplate Internet of Things initiatives.
A report by the Ponemon Institute surveyed attitudes and preferences in IT among more than 1,200 federal, state and local public agencies.
Nonprofit think-tank the Center for Data Innovation rated states for data innovation based on their use of data and technology, and their interaction with people and companies.
Missouri was the last state to enact a wide-ranging prescription drug monitoring program, but its top health official said its use of private-sector data could inspire others.
As an RFP deadline nears, Dave Rogers has become the county's new CIO, replacing Steve Reneker, who is now the Riverside County Information Technology (RCIT) RIVCOconnect Manager.
With public software increasingly less vulnerable, bad actors are utilizing legitimate tools already on users' systems — and so-called 'fileless' attack techniques that leave no trace.
The first-place winners in this year's survey don't deploy technology for technology's sake.
A free online aptitude course called CyberStart offers scholarships to onboard students into the cybersecurity sector.
The Missouri Legislature's efforts to enact a statewide program have been unsuccessful for more than a decade, so Gov. Eric Greitens signed an executive order to create a program that he said is "a step" toward solving the opioid crisis.
Public agencies' perennial interest in doing more with less may be driving an increased interest in automating victim restitution.
The Department of General Services and the California Department of Technology are renewing procurement policies and working to ensure data is complete and accurate following a recent audit.
Baltimore Acting CIO Evette M. Munro resigned after less than five months on the job, but a nationwide search for a replacement with vision is heating up.
After an updated RFP process yielded a significant response, Ohio has qualified 50 companies to consider statements of work for data analytics projects with state agencies.
As projected shipping numbers for the Amazon Echo soar and interest in digital assistants grows, agencies in both states are watching the market eagerly and focused on identifying needs and creating skills for Alexa, the Echo’s smart assistant.
Agencies in Idaho, California and Colorado are using Automated Machine Guidance, 3-D modeling and Intelligent Traffic Control Devices.
Silicon Valley nonprofit Argive scrutinized Regulations.gov, the decade-old federal website designed as an online repository of developing government regulations and comments about them.
An extension of the Smart Cities Innovation Challenge, the event's first two editions have been held in Austin, but it was always intended to circulate among technologically progressive cities.
Cybersecurity awareness programs in Missouri and Washington center on education, anonymized real-life anecdotes and assessments that can include "phishing" their own employees.
The new, free Risk Based Data Management System WellFinder app is addressing calls for increased transparency and safety.
FirstNet, created in 2012 to build, deploy and operate a nationwide broadband network for public safety agencies, announced plans for rapid state deployment.
At the 16th annual Digital Government Summit held in Jefferson City, Gov. Eric Greitens said the state wants to open up data so citizens can see what officials doing and hold them accountable.
The cybersecurity landscape has many pitfalls, public officials and industry experts said at the 2017 Missouri Digital Government Summit, but some solutions are out there for enterprising agencies.
The Missouri Sunshine Law, enacted in 1973 as a commitment to open government, has had just two updates during the computer age, and officials say complying can have unintended consequences.
Realizing a series of initiatives during the past year, employees at the Washington State Department of Social and Health Services Children’s Administration have migrated to mobile technology, freeing them from writing case notes to do more social work.
A new report by the Arkansas Legislative Audit questions an alleged relationship between former Department of Information Services Director Mark Myers and a vendor representative that it said affected three procurements.
In a strategy known as broadband aggregation, municipalities, public-safety organizations and a university joined private businesses in an RFP seeking better broadband.
INRIX was selected based on the quality of its data to replace a previous provider, through its response to an RFI/RFP process, and will be retained on a multi-year contract.
State and local agencies are evaluating federated identity concepts as a way to become more business-friendly and potentially forge a unified citizen document stream.
Gov. Chris Christie has signed Executive Order No. 225, which directs New Jersey's chief technology officer to oversee the centralization of IT for more than 70 executive branch agencies.
In a new "Predicting Our Future" podcast, entrepreneur Andrew Weinreich looks at voting via the Internet and the two essential questions that remain unanswered: whether more people will vote and what the risks are.
Here’s where government cloud strategy is headed as the technology enters its second decade.
Whether seeking a new chief digital officer or improving the city's new website, second-gen open data portal or even traffic safety, CIO Jascha Franklin-Hodge said the answer isn't just technology.
Transportation agency will pay $2 per ride to sponsor residents who use the ride-finder application.
Many agencies in attendance gave overviews of what types of public data they have, how those are accessed and in what format they exist — focusing on frequently requested information ranging from student loan qualifications to parks information to applying for a passport.
Boston's first-ever chief digital officer arrived from the private sector in December 2014 and led creation of the city's digital team and its website redesign.
In a new brief, NASCIO said blockchain — now the subject of five pilots by the state of Illinois — may be a game changer.
The Narcotics Control Act failed to clear the state Legislature by session's end due to state Senate amendments — but county prescription drug monitoring efforts are gaining traction.
A new study from Ohio State University found 31 percent of the state's rural population lacked access to fixed broadband service.
Colorado, Idaho, Maryland and Washington, D.C., are nearing the start of a roughly three-month test of digital drivers' licenses that is poised to speed up an epic shift in technology that's already underway.
Since standing up the Office of Performance and Data Analytics roughly two years ago, Cincinnati has enhanced customer service; boosted collections; and cut fire, police and IT costs.
The U.S. Census Bureau worked with data.world of Austin to integrate and streamline its data in the Amazon Web Services cloud, making it easier to use by states, counties and cities.
Focusing on customer value and continuous improvement, and engaging employees to improve productivity, quality and service has helped Arizona save millions of dollars so far.
Named Chip, for "City Hall Internet Personality," a new chatbot unveiled at a New York Smart Cities conference answers nearly 300 questions a week on the Los Angeles Business Assistance Virtual Network website.
The Symantec 2017 Internet Security Threat Report scrutinizes a variety of cyberthreats relevant to public agencies including security in the cloud, ransomware, and a rise in reliance on emails and commonly used IT tools.
The board, which regulates aspects of casinos, horse racing and charitable gaming, is working to unify its data and file management through one platform.
A 12-day build, CommuteATL helps Atlantans get around congestion.
At a proposer conference, service providers, city officials and potential investors discussed details about the RFP for a countywide broadband network.
Six Missouri cities and 12 counties are joining an online prescription drug monitoring program that observers say lends momentum to state legislation.
The new Maryland Food System Map from the Johns Hopkins Center for a Livable Future features more than 175 data indicators and quick, responsive design.
Now in its third year, the survey from government website developer Vision identified significant digital communication usage from city and county agencies.
Ohio sought guidance from 18F, the federal team within the General Services Administration, and received 82 total proposals involving 129 business entities in response to its data analytics RFP.
Each jurisdiction has unique ideas of how the technology can get its trash and recycling issues sorted and move it closer to becoming a smart city.
The southwest Florida county is modernizing how employees document their work and see their progress in eradicating the virus carrier.
The consolidated city-county is making significant changes to how it interacts with more than 650,000 residents.
Plus, officials in Marshfield, Wis., launched an online GeoReporting System that links the city’s infrastructure and investment and ensures constituent issues go to the right place.
Salesforce's 2017 Connected Citizen Report found a majority of residents have had better experiences dealing with private enterprise than with government agencies.
Building on its rewritten small-cell wireless ordinance and 15 informational dashboards released in December, Cincinnati is looking for a few good developers to wire the city.
Backscattering, a passive broadcasting method, has an increasingly clear future as public agencies move aggressively to deliver services more cheaply and serve residents more effectively.
The Brownsville neighborhood of Brooklyn will debut several smart city projects later this year as part of the city's first Neighborhood Innovation Lab, which also aims at stimulating tech jobs.
In response to a strategic planning workshop that identified customer service as a top priority, Riverside officials are installing kiosks and Web tools to easily measure satisfaction with city performance.
Cattle brands aren't mandatory in Kansas, but that isn't stopping the state from deploying a new tech-savvy way to register the time-tested livestock markings.
A new report may help municipalities become 'smart cities,' but legacy infrastructure may hold them back.
A new platform and cloud architecture scheduled to go live later this year is already saving Louisiana money and is expected to yield an improved IT experience for employees and residents.
The state's new GIS data website offers an easier and more attractive entry point to geographical information, and a mix of visualization tools and service information.
Here’s a look at all the ambassadors for the new culture of evidence-based decision-making.
As online information has disappeared from view, state and local officials wonder how the Trump administration will handle open data.
The Conductive Cooling model uses up to 85 percent less water and up to 80 percent less energy than traditional data centers.
Four states have signed Criminal Justice Information Services agreements with Amazon Web Services, but Tuesday's "high error rates" at Simple Storage Service appear to have left public agencies that use AWS Cloud unscathed.
Two new VetSuccess Immersion Academies from the SANS Institute will augment the Cyber Vets Virginia initiative announced in November.
In Port Angeles, Wash., a data storage upgrade dealt with the changing needs of law enforcement, potential natural disasters and a lawsuit.
Baltimore's CIO of three years has resigned, a source at City Hall confirmed, but for reasons that remain unclear.
State and municipal agencies take different approaches to hackathons, coding competitions and app challenges, which have altered — and are an important fixture in — the tech world.
Two years after being appointed by New York Gov. Andrew Cuomo, the state's Chief Information Officer Maggie Miller will step down.
Continuing the rollout of Weigh-in-Motion/Automatic Vehicle Identification technology should save cargo carriers money and improve highway safety, Idaho officials said.
Like the feds, state and local agencies have improved how they share and use big data, but a new report shows areas that still need improvement.
This spring, Philadelphia will pilot a new litter index aligned with the city's Zero Waste and Litter Cabinet, and digitize the results.
A monopolistic education system and traditional service model may prevent cities from bridging their workforce talent gap, but solutions to this problem already exist, according to a technologist panel.
A new partnership with the Public Technology Institute, the National Association of Counties and the National League of Cities will mean a more structured and sustained network of policymakers and C-suite decision-makers.
In a series of responses to the audit, the Department of Technology, Management and Budget indicated agreement with the findings and spelled out changes that are already underway.
Patient privacy and the security of electronic data remain key issues in the ongoing debate over a statewide prescription drug monitoring program in Missouri, but if legislators don't pass a bill this session, county programs are poised to fill the void.
Think Americans don't trust their government? A survey released ahead of Data Privacy Day shows they actually trust public agencies more than private entities — albeit by a narrow margin.
City officials have contacted two winning teams after their solutions to civic problems won the recent Smart Cities Hackathon at CES 2017.
Ann Dunkin, Environmental Protection Agency CIO under President Obama, will be CIO of Santa Clara County, Calif., starting next month.
What will ballots look like for future voters, and how will contractors create what’s being referred to as a new “voting experience”?
Some intelligent devices have already been installed and construction should start later this year on 220 apartments at the Peña Station NEXT project in Denver.
Nearly two years after his appointment by the governor, Garcia, who also serves as secretary of the Department of Information Technology, has said he will step down effective Jan. 31.
CES 2017 panelists agreed that like their business counterparts, agencies must de-silo, collaborate to make the most of the Internet of Things.
Two panels at CES 2017 critiqued the move toward smart cities, agreeing efforts must be individualized and that the U.S. is somewhat behind other nations — but catching up.
FirstNet and public safety officials take a look at how broadband can power a public safety transformation.
Some of the same technologies used in Japan will be put to work in Colorado to make highways smarter and safer.
City officials and residents brainstormed ideas like using drones and creating an informational app for coping with snow.
The Tennessee Alcoholic Beverage Commission is preparing to fully automate license, permit and evidence-cataloging processes, as a new state audit finds a paper culture persists within the agency.
The first phase of a new state portal that aims to improve online access to information about services and resources for those with disabilities in an easy-to-understand manner is expected to be up and running by the end of 2017.
Amy Fecher, the state's first chief transformation officer, said she'll work with agencies statewide to boost efficiency and improve use of technology.
CincyInsights, a new Cincinnati Web portal with 15 dashboards, uses city data in different ways to make city services more interactive and easy to understand.
The new Cook County Cyber Threat Intelligence Grid lets municipalities pool information on virtual "bad actors."
The dashboard was released on Oct. 31, which also was the deadline for state agencies to submit their open data plans.
An audit by the Oregon Secretary of State's office finds vulnerabilities in the systems of 13 state agencies, but an executive order from the Governor assigns more authority over security to the CIO's office.
The short-term goal of this cloud-based portal architecture is helping municipal Missouri governments better understand environmental law and regulations, but officials hope to create architecture other states can use as well.
Following a recent and widespread California Department of Motor Vehicles service outage, officials are explaining how they prepare for disaster recovery.
Advanced analytics and predictive modeling top the list of technologies government is watching, according to a new report.