Survey Top 10 Challenges
The top 10 selected challenges in descending order of importance were:
- Hiring and retaining skilled professionals
- Aligning IT and organizational mission goals
- Obtaining adequate funding for IT programs and projects
- Using IT to improve service to customers/stakeholders/citizens
- Building effective relationships in support of IT initiatives with agency senior executives (agency head, CFO, etc.)
- Managing or replacing legacy systems
- Formulating or implementing an enterprise architecture
- Implementing and controlling IT capital planning and investment management across the agency
- Balancing information sharing and security/privacy requirements
- Consolidating common IT business/mission functions
- Security Infrastructure
- Wireless technology
- Identity management/HSPD12 (smart cards, biometrics, etc.)
- Service oriented architecture (SOA)
- Internet/ Intranet/Web applications
- Records management/electronic document management systems
- Remote and mobile computing including personal digital assistants
- Knowledge management
- Data standards/metadata/knowledge representative/semantics (renamed from Semantic Web in 2006)
- Internet /Intranet /Web infrastructure