Southbridge, Mass., now has a way for citizens to submit crime tips anonymously and receive police notifications by downloading the free "Southbridge PD" app. Officials say crimes in progress still require a call to 911.
Cybersecurity and issues surrounding news releases prompted the Long Island town to redesign its official portal.
The Los Angeles County Parks and Recreation Department has rolled out a new website showcasing the amenities of its 182 parks.
The project will improve the work order system and enable improved data collection on city services.
Frederick, Md.'s Internal Service Tracker Organizes Citizen Requests, but Leaders Aren’t Totally Sold
The effort to better prioritize and address constituent service requests has taken the form of an internal tracking system, but city leaders have logistical questions.
The Community Development Commission of Los Angeles County is just one of many local government agencies that are moving to update their workflow structures.
The city is hoping a federal grant will help fund the development of a GPS app to guide drivers to open parking spaces in the busy downtown district.
Despite the current website being only four years old, efforts to solve accessibility issues prompted a complete redesign.
At the first-ever Chicago Digital Government Summit, chief information officers from Chicago, Cook County and elsewhere discussed why collaboration works and how to make it happen.
A kiosk that allowed Sarasota, Fla., residents to view city emails was removed in February 2017 and not replaced. Some see the move as an end run around transparency and accountability.
From locating health and human services to finding a job, assistance organizations in one Ohio community are trying to streamline access for those in need.
CIO Ed Toner talks about how the state is taking stock of applications now that consolidation is out of the way.
Facial scans and fingerprinting are being hailed as the latest way to streamline air travel, but privacy advocates say that speed and convenience are not without risks.
Officials say though the changeover to the modernized software brought some confusion, it will ultimately lead to efficiencies and greater accountability.