Downers Grove Sanitary District Administrative Supervisor Clay Campbell and San Antonio Water System VP and CIO Sree Pulapaka are among those recognized in the 2019 class of Top 25 Doers, Dreamers and Drivers.
In its annual program honoring innovative public-sector technology professionals, Government Technology magazine has named two special districts professionals to its list for their ongoing work to streamline their agencies’ operations and improve customer service using technology. Now in its 18th year, Government Technology’s Top 25 Doers, Dreamers and Drivers program has honored several hundred largely unsung tech leaders by recognizing their commitment to excellence and shining a spotlight on their work.
Featured in the magazine's April/May issue, the 2019 roster of honorees includes state, county and city chief information officers, as well as a presidential hopeful, academic scholar, law enforcement officer and more, all striving to improve services and quality of life across the country.
“This year’s Top 25 Doers, Dreamers and Drivers represent a cohort of leaders whose commitment to improving government is truly impressive,” said Government Technology Editor Noelle Knell. “We’re proud to honor their accomplishments and look forward to what they do next.”
Downers Grove Sanitation District
The modern municipal sewer may seem like a relic of the 19th and 20th centuries, but Clay Campbell is working to change that, using technology focused on customer service and worker efficiencies to bring sewers into a new era.
For nearly 10 years, Campbell has been the administrative supervisor for the Downers Grove Sanitary District in Illinois, outside of Chicago and serving about 65,000 residents. The system has 250 miles of sewer lines and a treatment plant that processes 11 million gallons a day. Though the system is in its 98th year of operation, Campbell has shepherded in changes to make it a “self-service model.”
VP and CIO
San Antonio Water System
Sree Pulapaka is a tech guy; he just doesn’t always talk and think like one. As vice president and CIO of the San Antonio Water System (SAWS), he’s juggled the mundane, slogging work of IT — upgrading legacy systems, breaking down silos, improving the communications network bit by bit — with the more exciting job of testing out new technologies, rolling out digital services and beefing up cybersecurity against evolving threats. But ask him about the most important things he’s done at SAWS, and Pulapaka is just as likely to talk about trust and relationships as he is about technology.
“One of the things that I’ve found that changed over the time I was here is the perception of IT within the organization, [so that] people think that it is more customer-centric and more customer-focused, as opposed to it working in its own silo and trying to push technology,” he said.