Sponsored Articles
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Win the trust of your citizens and transform your organization toward a product mindset by following these five public-sector pillars of success.
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Why and how to reduce the administrative burden of your citizens and transform your agency by following these four public-sector accessibility capabilities.
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Customer experience is at the top of the agenda for public-sector agencies. The opportunity for radical improvement extends to almost every service that governments deliver. We identify three issues that public-sector transformation efforts can address to keep citizens and their voices at the heart of digital experience.
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How will 5G connectivity affect cybersecurity for government agency IT leaders? Find out in this Q&A with Tony Dolezal, public sector 5G and multi-access edge computing (MEC) specialist with Verizon Business.
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A national survey shows acceleration in technology investments by 2025, with more placing bets on AI and automation.
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In today’s challenging threat environment, government agencies must have a holistic, multifaceted security strategy to increase their cyber resilience.
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To engage and retain employees, government agencies must embrace modern digital learning platforms that empower staff to grow their skills.
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Learn how investment in IT self-service can help better your user experience when it comes to IT service management and delivery.
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The cyber threat intelligence (CTI) team at MS-ISAC observed increased cyber attacks against U.S. state, local, tribal and territorial (SLTT) government organizations. To counter these threats, the Center for Internet Security (CIS) has released MDBR+, a cloud-based secure web gateway service that proactively identifies and blocks network traffic from SLTTs and private hospitals to known malicious websites.
This AI guide for public servants offers 50 curated example prompts to increase efficiency, eliminate manual administrative work, and enhance day-to-day tasks using generative AI technologies like ChatGPT.
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State and local governments are facing a wide range of emergencies, from natural disasters to cyber attacks, and the COVID-19 pandemic has reshaped our understanding of emergencies and their response. To adapt to these changing dynamics, governments need to embrace modern tools, technologies and processes for emergency management.
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The impact and rate of cyber attacks on government and critical infrastructure IT systems have accelerated over the past several years.
Optum’s John Campbell discusses current challenges for state governments managing avoidable claim denials, the impact on Medicaid providers, and practical strategies for states to proactively improve the process.
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A zero-trust approach lets users safely open any email attachment, even if it contains malware.
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HP Sure Click Enterprise isolates and protects government agencies from undetectable threats.
Industry Q&As
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Higher education institutions need reliable, scalable cloud storage to manage the terabytes of new data created every day by students, faculty and staff. It’s important to find the cloud storage solution that fits your institution’s unique needs. Here are four questions every higher education institution should be asking about any potential new cloud storage solution.
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Buses provide high-capacity transit service. But cars parked illegally at bus stops put riders in danger and prevent people with disabilities from safely boarding or exiting the bus. Hayden AI’s Automated Bus Stop Enforcement Platform enforces bus stop parking laws and makes it safer and easier to board buses.
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Machine learning and process automation help government agencies simplify and accelerate interactions with constituents, which strengthens the public’s trust, says Noel Loughrin, who worked in county government in Southern California for seven years before moving to the private sector. This Q&A explores how.
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In this Q&A, Rory Costello and May Boucherak, principals at KPMG and national leaders within the firm’s grants management practice, share their perspectives on how agencies can enhance grants management and maximize the impact of federal dollars.
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Street sweeping improves road conditions, safety and quality of life. But vehicles violating no-parking rules on street sweeping day slow down sweeping efforts and make it impossible to fully sweep roads. AI-powered cameras mounted on sweeper vehicles help cities enforce parking violations, making the street sweeping process safer and more efficient.
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When drivers illegally pass stopped school buses, it endangers children’s lives. AI-powered cameras mounted on school buses can automatically enforce no-passing laws, making it safer for kids to travel to and from school.
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Enforcing traffic laws is a critical part of keeping communities safe, but traffic stops can be dangerous. AI-powered cameras mounted on enforcement vehicles give cities a safe and efficient way to enforce parking and traffic laws.
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Streetcars provide high-quality transit service. But drivers illegally passing stopped streetcars put riders and pedestrians in danger. AI-powered cameras help cities enforce streetcar passing laws – improving transit safety and efficiency for all.
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With AI-powered cameras mounted on buses, cities can cut down on illegally parked cars that block bus lanes – making bus transit faster, safer and more efficient.
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One impact of the pandemic on the public sector has been the widespread embrace of cloud technologies. Now more than ever, state and local governments are turning to cloud providers for applications related to everything from security to storage to data analytics. Jim Helou, worldwide leader of business development for AWS Marketplace public sector, explained how a digital marketplace can enhance the procurement process.
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State and local governments are accelerating technology modernization, and embracing cloud as a vital part of those efforts. In this Q&A, Celeste O’Dea, Oracle senior managing director of strategic programs for government and education, and William Sanders, Oracle director of strategic programs for government and education, discuss the ways in which a cloud platform can provide a solid foundation for enterprise adoption.
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In this Q&A, Maggie Hallbach, Senior Vice President of Business Development and Strategic Sales, Verizon, discusses the changing nature of communications and how new technologies fuel remote work and better constituent services.
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In 2021, Government Technology and Google Cloud convened roundtable discussions with IT leaders in 15 states to ask them about their current challenges and future perspectives. In this Q&A, Chris Hein, head of customer engineering for public sector at Google Cloud, discusses key findings from these discussions.
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Chris Hein, head of customer engineering for public sector at Google Cloud, talks about what zero trust security is and why the concept is increasingly relevant to state and local government agencies.
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City clerk’s offices tend to rely on paper-based processes to handle the increasingly cumbersome task of campaign finance management. In this Q&A, Ron Davis, the CEO and co-founder of EasyVote Solutions, discusses how electronic reporting systems provide greater efficiency and transparency.
