The department has a staff of more than 100 youth counselors, case managers, truant officers and others who work closely with the Richmond Police Department, Juvenile and Domestic Relations Court staff, Juvenile Court Judges, and staff in the Richmond Public Schools to provide coordinated community services to delinquent youths.
Each year, approximately 900 young people and their families are served by the department, with the majority of services being provided in their homes and/or their schools. The department's services include prevention, diversion activities, court-ordered services, residential care and secure confinement.