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Cloud

Stories of the behind-the-scenes work of making state and local government IT run and about government services getting off-premises and into the cloud. Coverage includes adoption of software-as-a-service (SaaS) platforms for core systems like enterprise resource planning and unemployment, as well as data center migrations and network buildouts.

Pittsburgh’s partnership with Google Cloud is in the early stages of changing how the city’s 19 departments store, analyze and protect data while boosting the services staff can offer to residents.
2020 put all states to the test as they moved to deliver more services online than ever before. Leading states had laid the groundwork with strong as-a-service platforms and pivoted quickly to take on new challenges.
State and local public-sector agencies have long been making a move toward “cloud first” and now “cloud smart” strategies. COVID-19 gave them the change to prove whether those investments paid off.
Unemployment insurance claims have easily surpassed 26 million in just a few weeks. Cloud-based applications and call centers are taking some of the pressure off exhausted state UI systems.
Mississippi Chief Information Officer Craig Orgeron explains why moving services to the cloud is a priority for his state, and why their decentralized IT structure means they can then offer services to more agencies.
At the NASCIO Annual Conference, Arkansas Chief Information Officer Yessica Jones explained how her state’s data center consolidation has set the stage for making smart choices about what’s going to the cloud.
State CIO James Weaver envisions ways that cloud services and "as-a-service" models can replace legacy IT and help WaTech honor the taxpayer investment in the State Data Center while meeting agencies' needs.