Articles

The Disruptive Nature of Data: One Agency’s Perspective

Los Angeles County CIO Benny Chacko talks about the unique data challenges of the Probation Department.

by / September 13, 2016

At the Los Angeles Digital Government Summit last month, Los Angeles County Probation Department CIO Benny Chacko was among the panelists offering advice for attendees who have their eye on landing a CIO job someday. His suggestion was to spend time honing skills outside of pure technology, like negotiation and presentation skills, for example. 

As an agency-level CIO, knowledge of the agency's various business needs is just as important as a command of the latest technologies. At the Probation Department, Chacko's job requires knowledge of law enforcement, social services and health services. Here, Chacko talked to Government Technology about his agency's unique data challenges, and the potential he sees for data analytics to impact service delivery.

Noelle Knell Editor

Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.