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Digital Cities Survey 2018: Key Data Points (Infographic)

The Digital Cities Survey is an annual review of IT best practices of U.S. cities, a look at what’s going right in municipalities of all sizes as well as where growth can be made. Here’s the 2018 survey by the numbers.


Sixty municipalities from across the country ranked in the 2018 Digital Cities Survey, a nationwide review of digital practices at the city level. Click through for some of the most interesting takeaways from this year’s winners.

Click here for our full story and analysis of each city’s digital agenda. Click here to see the full infographic.



A No. 1 winner was chosen in each of five population categories:

  • Los Angeles, 1st place, 500,000 or more population category
  • Virginia Beach, Va., 1st place, 250,000-499,999 population category
  • Bellevue, Wash., 1st place, 125,000-249,999 population category
  • Westminster, Colo., 1st place, 75,000-124,999 population category
  • Coral Gables, Fla., 1st place, up to 75,000 population category


Cities were asked to rank their top priorities for the coming year, and, unsurprisingly, cybersecurity took the top spot as the biggest focus for local IT agencies.



Over the last several years, more and more cities have continued to migrate their systems from physical data centers and hardware to the cloud. In 2018, 16 percent of cities reported that 40 percent of their systems were virtual.



Connected communities continue to be increasingly relevant in cities. This year, 92 percent reported that the Internet of Things is impacting their strategic plans.



Cities are reflecting their cybersecurity focus in their staffing, with three-quarters of survey respondents reporting they have at least one full-time dedicated employee working on security. Roles in data, performance, innovation and privacy are also growing in prominence across the country.



In a year that saw a number of high-profile data breaches, cities cited ransomware prevention and response as their top defense in cybersecurity. In addition to cyberinsurance, data encryption, security as a service and having an enterprise security operations center, cities are also using identity management, endpoint detection, intrusion prevention systems and secure incident response, among others.