Mobile Phone Firestorm: Carrier IQ Software Causing Privacy Concerns

Privacy concerns are growing regarding the use of Carrier IQ software in many mobile phones.

by / December 1, 2011 0

 Privacy concerns are growing regarding the use of Carrier IQ software in many mobile phones. Numerous sources such as Computerworld are reporting that AT&T and Sprint use the software on handsets. Here's an excerpt:

  "Amid what's snowballing into a major privacy controversy, AT&T, Sprint, HTC and Samsung today confirmed that that their mobile phones integrate a controversial piece of tracking software from a company called Carrier IQ.

Both wireless carriers AT&T and Sprint insisted that the software is being used solely to improve wireless network performance while phone makers HTC and Samsung said they were integrating the software into their handsets only because their carrier customers were asking for it."

 The article goes on to demonstrate a video that shows security researcher Trevor Eckhart's claims that tracking software from Carrier IQ can collect data from a mobile phone without the user's knowledge.

 CNET.com asks: What does Carrier IQ do on my phone--and should I care? (FAQ) 

  That excellent coverage of this topic begins:  

    "A 25-year-old systems administrator in Connecticut set off a media firestorm after discovering mysterious software on his Android that appeared to be recording his activities. Software maker Carrier IQ says the software is designed to give carriers usage and other stats so they can improve the network and service. But the researcher argues that the software represents a serious privacy threat because sensitive data is being logged without user permission."

   This hot story is sure to have legs, so stayed tuned for more or begin your Google search now.

   Any thoughts on this topic?

Dan Lohrmann Chief Security Officer & Chief Strategist at Security Mentor Inc.

Daniel J. Lohrmann is an internationally recognized cybersecurity leader, technologist, keynote speaker and author.

During his distinguished career, he has served global organizations in the public and private sectors in a variety of executive leadership capacities, receiving numerous national awards including: CSO of the Year, Public Official of the Year and Computerworld Premier 100 IT Leader.
Lohrmann led Michigan government’s cybersecurity and technology infrastructure teams from May 2002 to August 2014, including enterprisewide Chief Security Officer (CSO), Chief Technology Officer (CTO) and Chief Information Security Officer (CISO) roles in Michigan.

He currently serves as the Chief Security Officer (CSO) and Chief Strategist for Security Mentor Inc. He is leading the development and implementation of Security Mentor’s industry-leading cyber training, consulting and workshops for end users, managers and executives in the public and private sectors. He has advised senior leaders at the White House, National Governors Association (NGA), National Association of State CIOs (NASCIO), U.S. Department of Homeland Security (DHS), federal, state and local government agencies, Fortune 500 companies, small businesses and nonprofit institutions.

He has more than 30 years of experience in the computer industry, beginning his career with the National Security Agency. He worked for three years in England as a senior network engineer for Lockheed Martin (formerly Loral Aerospace) and for four years as a technical director for ManTech International in a US/UK military facility.

Lohrmann is the author of two books: Virtual Integrity: Faithfully Navigating the Brave New Web and BYOD for You: The Guide to Bring Your Own Device to Work. He has been a keynote speaker at global security and technology conferences from South Africa to Dubai and from Washington, D.C., to Moscow.

He holds a master's degree in computer science (CS) from Johns Hopkins University in Baltimore, and a bachelor's degree in CS from Valparaiso University in Indiana.

Follow Lohrmann on Twitter at: @govcso