Did Panel Members' Facebook Chat About Reservoir Break Florida Sunshine Law?

Tyler Treadway, Treasure Coast Newspapers, Stuart, Fla. / May 22, 2017

Pennsylvania Borough Considers Social Media Policy for Employees

Daveen Rae Kurutz, Beaver County Times, Pa. / May 22, 2017

Twitter, Uber Plan to Further Evolve Their Civic Engagement Strategies

/ May 19, 2017

Stockton, Calif., Police Use Social Media to Try to Catch 'Bold' Parking-Meter Thief

Walter Ko, The Sacramento Bee / May 17, 2017

Facebook, Twitter and Google Feel Pressure to Report Terrorist Activity

Sean Cockerham, McClatchy Washington Bureau / May 15, 2017

Sunbury, Pa., Police Open Facebook Page to Assist in 28-Year Cold Case

Francis Scarcella, The Daily Item, Sunbury, Pa. / May 12, 2017

Facebook Videos Help Pittston, Pa., Police Solve Shooting Case

Eric Mark, The Citizens' Voice, Wilkes-Barre, Pa. / May 11, 2017

Facebook, Google Urged to Take More Action on Fake News

Marissa Lang, San Francisco Chronicle / May 11, 2017

Chatbots Will Help Arkansas Reach Constituents on Facebook Messenger, Amazon Echo

/ May 10, 2017

Garden City, Kan., Police Probe Social Media Threats to School

Stan Finger, The Wichita Eagle / May 5, 2017

Avoiding a Social Media Lawsuit: How Franklin, IN Proactively Responded When a Neighboring County Faced Their Own Lawsuit

More Headlines


Ty Wood: #SocialMedia Coordinator for Louisville Metro @CityofClovisCA and @ClovisPolice_CA.


Featured Resources

Facebook Tips for Local Government Communicators

The City of Walla Walla, Washington uses Facebook to engage its 32,000 residents. Communication Director, David Brauhn shares his tactics for their successful program.


City & County Attorney Legal Guide to Social Media

This guide provides an overview of the key issues and actionable recommendations for mitigating risks through the use of social media policy and technology. This guide was created in collaboration with the Center for Digital Government, ArchiveSocial, and Julie Tappendorf-a leading attorney for social media issues in the public sector.


Tackling Trolls on Social Media

Online trolls are increasingly targeting government agencies by posting on official agency social media channels, such as Facebook, Twitter and LinkedIn. This guide covers techniques that every agency can use to take the teeth out of trolls and maintain a safe and open space for citizen engagement online.


Creating An Effective Crisis Communication Plan for Social Media

Every day, states, cities and counties face situations that can easily spiral out of control without timely communication from government agencies. Regardless of the type of crisis - be it a natural disaster, terrorist event or even a controversial tweet that goes viral - it's critical for government agencies to respond quickly.

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Get tips, tricks, and best practices in state and local government's use of social media to connect with and serve citizens.