Coronavirus: 9 CIOs Explain How They're Enabling Telework

We asked technology leaders at state and local governments across the country what they're using to enable public servants to work without coming into an office. Here's what nine of them said.

by / March 25, 2020
6 of 10

Eric+Larson

CITY OF OAKLAND, CALIF.

From Andrew Peterson, CIO:

1. Has your office supported/been asked to support remote/telework capabilities for your agency or other agencies?

My organization has been asked to provide telecommute capabilities for the entire city of Oakland workforce — i.e., those functions that can be done remotely.

2. Was that before or after the coronavirus started spreading?

We have had capabilities prior to COVID-19, however, they were scarcely utilized. The coronavirus has significantly increased demand for telecommuting and as a result has required us to greatly increase our capacity and methods of telecommuting.

3. What solutions do you have that enable remote/telework?

  • VPN
  • Virtual desktop — AWS-based
  • Office 365 
  • Microsoft Teams — collaboration space (files, chat, etc.), video and audio conferencing 
  • Zoom webinars 
  • Increased number of laptops 
  • RDP — remote desktop

6 of 10
Ben Miller Associate Editor of GT Data and Business

Ben Miller is the associate editor of data and business for Government Technology. His reporting experience includes breaking news, business, community features and technical subjects. He holds a Bachelor’s degree in journalism from the Reynolds School of Journalism at the University of Nevada, Reno, and lives in Sacramento, Calif.

Platforms & Programs