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Digital Services

Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.

A proposed law requiring parental consent for people under age 16 to open a social media account passed the state’s House of Representatives with bipartisan support. It heads to the state Senate, where a similar bill has been tabled.
A cyber attack has impacted most of the health-care provider’s 139 hospitals nationwide. In Wichita, Kan., hospitals were still diverting emergency patients Thursday morning. The company has hired a third-party expert to help investigate.
The state’s licensing and permitting system for outdoor recreation will migrate next year to a new digital platform from a private vendor. It is expected to handle more than 2 million license transactions a year.
The online guide, accessible via the Bridgeport Police Department website, aggregates information from emergency dispatch to show burglaries and vehicle thefts. Residents can view incident dates, times and partial locations.
Laws that would bar social media companies from collecting children’s personal data, and from using addictive feeds to keep young users online, are expected to clear the Statehouse. That’s despite opposition from large tech companies.
A health-care company in Palm Beach works with doctors and other companies to use patient medical records to foresee possible health outcomes before they can escalate. Its technology is now used in 450 dialysis centers nationwide.
A pact with Visionary Broadband will connect city and government buildings, emergency dispatch and schools, as well as businesses and homes. The move should improve communication and drive competition in broadband.
Technology work underway in Luzerne County includes a new infrastructure management platform, and migrating election-related information off paper. The goal is to make services more efficient and effective.
A Montgomery County commission approved spending more than $328,000 through March 2025 on the first two phases of work for the new safety net portal. The goal is to better connect providers across the community.
The company introduced two-way text messaging for the govDelivery solution, to more directly connect the public sector and residents — but also enhance agencies’ ability to gather feedback and improve services.