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Facing book bans and programming controversies, an increasing number of libraries are publishing data dashboards for transparency, public accountability and strategic focus.
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The public sector faces some unique challenges when it comes to IT management. Here’s what government IT organizations are doing to tackle problems and deliver a great user experience.
The state’s DMV Transformation Effort, commenced in late 2021 with a gradual rollout of online service offerings, may not end on schedule. A lack of staff availability is requiring extended outside support.
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It’s time for state and local governments to move fast and embrace change. To overcome challenges with legacy systems, public sector IT leaders must foster a culture of innovation, implement flexible cloud solutions, and improve the way they deliver services to their constituents.
The 2024 City Clean Energy Scorecard by the American Council for an Energy-Efficient Economy rates 75 of the nation’s largest cities against a number of sustainability and greenhouse gas reduction metrics.
Minnesota's licensing and permitting system for outdoor recreation — everything from bobcat trapping to Nordic skiing on state trails — will undergo an electronic transformation next year.
The company introduced two-way text messaging for the govDelivery solution, to more directly connect the public sector and residents — but also enhance agencies’ ability to gather feedback and improve services.
At the 2024 Government Social Media Conference, officials shared their insight on how to operate in the changing landscape of social media. They also discussed what to expect as AI comes onto the scene.
Officials have leveraged digital and mobile tools to make services more widely accessible to Coloradans regardless of location. Simultaneously, they are upgrading their IT infrastructure to more modern tools.
The University of Dayton, the city of Dayton and local groups partnered to teach residents basic online skills. Visitors learned how to apply for jobs online, use mobile banking and how to set up a Google email account.
The California Health and Human Services Agency’s new IT and Data Strategic Plan underscores a resident-centric, integrated approach to services. It highlights the crucial role of IT professionals in advancing digital equity.
Daniel Castro, vice president of the Information Technology and Innovation Foundation, said the U.S. Department of Justice’s rule on government content “... obligates state and local governments to ensure their online services are accessible.”
The redesigned platform — believed to be the first of its kind at launch — enhances how residents, businesses and governments can access and view statewide land ownership data. Mobile performance and print functions are also improved.
The county, through its Trailability Program, is using off-road TerrainHoppers to make trails accessible to people with disabilities; this year, GPS will enable solo rides. The county is also sharing scenery information via auditory devices.
The California Department of Fish and Wildlife’s new License App lets users show several types of fishing licenses on their cellphones. It also enables pass-through to buy licenses via the department’s website. Next up: hunting licenses.
18F, a digital consulting office within the General Services Administration, is at work on three projects with federal agencies, it said this week in announcing its 10th anniversary. The office has completed 455 initiatives in 10 years.
