State, Feds Share Benefit Data
Data on a client's participation in other programs can determine benefit levels at both the state and federal level. To smooth data exchange between the federal government and the state, Tennessee and the Social Security Administration struck an agreement to tap into each other's databases.
Raising Arizona's Integration
The Arizona DOT's driver licensing, vehicle registration and revenue collection departments each had its own computer system, none of which talked to the others. The DOT reeingineered 20-year-old business processes and got a single integrated database.
Justice & Technology
Overcrowded jails and clogged court systems
Speeding Oil Spill Response
In October 1994, floodwaters ripped oil pipelines loose, spreading flaming oil down the San Jacinto river.
Forms Clean Up Their Image
Improved scanners and recognition software increase the accuracy and speed of forms processing.
Nanaimo's Online City Hall
Nanaimo, British Columbia, built what may be the most advanced Web site in Canada.
Don't Dial http:// For Murder
Police departments across the country are beginning to use the World Wide Web to interact with the public.
Former Pennsylvania State Senator Earl Baker chaired the state's Labor and Industry Committee, advocating information technology for economic development. An exclusive Government Technology interview.
Technology & Governance
Child Support Automation Behind Schedule
Fifteen years after Congress voted to fund 90 percent of state costs to automate child support enforcement, only a few states are near completion.