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In a brave new world of fully remote or hybrid teams, chief information officers need to explore new ways to find talent and build work culture that supports employees and improves outcomes.
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COVID-19 proved even to skeptics that a lot of government business can be done from anywhere. So what happens to all the physical spaces that cities and states invested in to house their workforce?
Now that the dust is settling after the rush to pivot to remote work for as many public-sector staff as possible, tech leaders look at what a hybrid workforce future may hold for state and local government.

Jason Clarke, chief information officer of Delaware since November 2020, explains the pandemic’s impact on state jobs, what employees’ work will look like going forward and where Delaware stands on broadband.
Building on its existing 5G small cell networks with AT&T and Verizon, San Jose, Calif., asked the companies to shift expansion to neighborhoods of high need, creating a “virtuous cycle” to boost connectivity.
When the rush for unemployment insurance crashed government websites in 2020, we learned how to navigate traffic surges in a crisis. So why weren’t sites prepared to handle vaccine appointments?
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