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People are less worried about AI taking humans’ jobs than they once were, but introducing bots to the public-sector workplace has brought new questions around integration, ethics and management.
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As governments at all levels continue to embrace new developments in artificial intelligence, cities are using automation for everything from reducing first responder paperwork to streamlined permitting.
Agencies report that critical IT positions remain hard to fill, but finding the right people takes more than job postings. States are expanding intern and apprentice programs to train and retain talent.
From recruiting via social media and college internships to integrating AI into the workplace, public-sector IT agencies are finding new ways to recruit and retain the next generation of government professionals.
By investing in streamlined technology tools and taking a collaborative approach to working with the development community, San Antonio's permitting and inspections process has better outcomes for staff and residents.
Previously both CIO and CISO for Dallas, Brian Gardner has been heading cybersecurity in Austin since May. Here he explains the challenges of navigating a new city as well as emerging threats like data poisoning.
