Despite the challenges this year brought, one thing remained unchecked: State and local government information technology chiefs continued to move on from gov tech or shift to new opportunities in new jurisdictions.
Drones, thermal imaging and contact tracing got traction in all levels of government as COVID-19 broke down procurement barriers, sped up development and paved the way for getting new tech up and running.
Crashing state unemployment websites. Overwhelmed call centers. Millions out of work. Cloud technologies stepped up to the plate as the public sector worked to get citizens what they needed during the pandemic.
Before COVID-19 swept the globe, experts were already predicting a disastrous year in cybersecurity. The pandemic offered hackers new attack vectors and proved governments must always be ready for the unexpected.
CDO Carlos Rivero explains how he aligns his priorities with the CIO’s, how COVID-19 accelerated Virginia’s data governance strategy and how his time with the Federal Transit Administration informs state-level work.
Plus, drones that can plant thousands of trees in a day, mobile Microsoft data centers designed to set up in remote or hazardous locations, and a five-story building in Shanghai that “walked” itself down the street.
From police body cameras to virtual city council meetings to deepfakes, video wove its way through the many technology stories of 2020, and state and local IT agencies need to embrace it in their portfolios.
Work from home was at first a temporary pandemic solution, but as public and private organizations alike make remote work permanent, they’ll need to make adjustments to more than just where staff are located.