Andrew Westrope is a staff writer for Government Technology. Before that, he was a reporter and editor at community newspapers for seven years. He has a Bachelor’s degree in physiology from Michigan State University and lives in Northern California.
Having bought or partnered with a handful of startups or competitors in the past three years, the integrated communications company has launched a new division focused on interoperability with SeeClickFix.
The city-county used CityBase software to retool an entire application process in a way that’s designed around the user experience and aims to be a template for digital services going forward.
The relatively new role of the state chief data officer is catching on, with a designated professional support network, growing public pressure for data-based policies, and more than half of U.S. states now staffing.
More than two dozen employees received an email in December containing malware, but county information technology staff detected and contained it before the exposure of any county resident data.
The Federal Trade Commission argues that Axon’s acquisition of VieVu reduces competition and could raise prices for body cameras, while Axon argues the FTC’s structure and administrative processes are unconstitutional.
From massive mergers and profitable exits to strong funding rounds and bold new ideas, the last five years have seen major growth in an up-and-coming market. Here’s where gov tech is going next.
The end of the partnership means a loss of public access to tabulated crime data collected by Motorola Solutions, which various crime-mapping websites and open data advocates have found useful.
The city partnered with local IoT company Viaanix to put sensors on light poles and junction boxes, which notified police when tampered with, potentially saving tens of thousands of dollars in theft and repairs.
Now in the hands of about 100 law enforcement agencies across the country, the fourth iteration of the MyPD app aims to attract more users with new features, ease of use and an assurance of privacy.
Transportation infrastructure, water and sewer systems, clean energy and data policy are among the recommended focus areas on the just-released 2020 policy agenda of the U.S. Conference of Mayors.
Gaul brings experience from private and nonprofit sectors to a role initiated and shaped by Tyler Kleykamp, one of GT’s 2018 Doers, Dreamers and Drivers who helped make Connecticut an early adopter of open data.
The combination of Accela’s permitting platform, Esri’s geospatial data software and Microsoft’s data analytics will give governments the ability to find ideal locations for businesses based on traffic and other factors.
One of the top retailers of permitting and licensing software for government is gradually releasing turnkey versions of its longstanding, more custom-built line of civic solutions. Two new apps bring that list to seven.
Under a five-year contract with Periscope Holdings, the OregonBuys Marketplace will standardize purchasing across all the state’s agencies, from procurement to payment, giving Oregon a better view into buying activity.
The Austin, Texas-based company has announced several new large government clients this year, offering cloud software to oversee infrastructure spending from planning to completion and maintenance.
With beta testers in the private sector and interested parties in the southeastern United States, Public Bloc wants to encourage infrastructure spending by offering employee-level focus on project accountability.
Motorola Solutions is touting what it calls the first virtual assistant for law enforcement, available through a new two-way radio that also includes a rugged touchscreen and LTE connectivity.
A set of APIs provide fine-grained data on the movements of demographic populations to analytics companies, who in turn can generate insights that would otherwise be prohibitively expensive for small governments.
A collaboration between industry partners and regulatory agencies has yielded a software platform whereby drone pilots will be able to identify and communicate with other drones in their vicinity.
The rebranding follows a change of headquarters in 2017, leadership changes in 2018, a few new software tools and a transition away from professional services and toward full-time software development.
Absent funding, a San Francisco-based startup’s meandering, seven-year history courting various technologies — from bond-sale software to blockchain to broadband networks — has reached an impasse.
CivicPlus has added another competitor to its ever-expanding suite of integrated communications software in SeeClickFix, a tool that has offered citizens ways to use mobile devices to report issues à la 311.
New tools from one of the nation’s top police-tech companies, a new body camera and a cloud-based RMS, debuted last month at several police departments in California trying to address a few 21st-century concerns.
A new mobile app under development by the department and MobilePD proposes to notify residents about suspects in their area in real time, and eventually offer live chat and crime-reporting features.
The virtual guarantee of foreign meddling in the 2020 election poses a challenge to state and local officials, IT staff included, to protect American democracy. Experts say the keys to success will be cybersecurity, paper trails, risk-limiting audits and inter-agency communication.
An alliance between one company that profiles bond issuers and another that facilitates bond sales aims to make it easier for investors to view a government's credit information before buying.
Billed as a resource for local governments to share details and stories about their projects and technology investments, Govlaunch has crowdsourced information from over 150 governments in 37 states.
Two data-as-a-service tools from the company, which it has running in two California counties, propose to help local governments identify unpaid taxes from unassessed property improvements and rental income.
The state is discontinuing the use of QR codes for tabulation that couldn’t be verified by the human eye, taking a cue from election security groups who say hand-countable paper ballots are most secure.
Officials and event organizers will choose four finalists to present on stage in October, then award the best one a $25,000 investment plus a $25,000 pilot project with the city of Los Angeles.
Veritone’s aiWARE, marketed as “the first operating system for artificial intelligence,” lays a foundation for future AI programs aimed at public safety, large-scale video analysis and beyond.
Bang the Table and Balancing Act are selling their software together, offering local government customers a platform to get citizens involved with detailed, do-it-at-home budget simulations.
In an interview with GT, Swarm Technologies co-founder and chief technology officer Benjamin Longmier explains how his company syncs public- and private-sector clients to maximize data use from small satellites.
The versatility and computing power of modern smartphones could render older, bulkier devices obsolete, particularly for police officers and first responders who use computers in many different environments.
After six years leading the city of El Paso, Texas’ IT department, cutting costs while expanding services, Enrique Martinez Jr., will head to the Dallas-area city of Arlington in September.
With OnGuard, Maryland-based security company Rekor has packaged several AI algorithms and human-conducted services together to detect violent school threats before they occur — online, on campus and at bus stops.
With the privacy and bandwidth afforded by FirstNet, the San Francisco Bay Area software company hopes to create an alternative to body cameras by replacing them with equally secure and more versatile smartphones.
A new startup accelerator has chosen 10 companies for a two-year mentorship program to bring civic technology solutions to market, with a specific focus on enduring problems that face state and local government.
A San Francisco Bay Area company has combined its law enforcement search engine with Coplink, a well-known data-analysis tool, to make a smarter platform for sharing information and solving cases.
The Colorado-based company Vexcel Imaging is flying proprietary cameras across the U.S. to create visualizations and data for planimetrics, mapping and zoning, property appraisal, emergency response and other uses.
The cloud software giant’s latest partnership adds to its suite of cannabis-compliance tools the ability to monitor plants, keeping them separate from the illicit market and accountable to growers and buyers.
Members of underserved populations don’t always have credit cards. City Key is Mastercard’s effort to help cities distribute services and benefits by creating a tool that can act as an ID, payment card or access pass.
Marketplace.city’s online portal and support team proposes to make the procurement and implementation of new technology faster and easier by allowing government to outsource the most time-consuming work.
An international coalition of cities, departments of transportation, nonprofits, mobility companies and other stakeholders is taking a big swing at urban mobility data, rules and regulations.
Anticipating a wave of interest in what has become a rapidly growing market across the country, the cloud software company has added hemp licensing to its suite of cannabis regulation tools.
Made specifically for government customers, Smartsheet Gov gives agencies the ability to manage and report on work projects and tasks with cloud software that meets FedRAMP’s stringent requirements.
With an investment the city’s IT manager regarded as overdue, Santa Barbara, Calif., will automate several regular paper processes by using Kronos' Workforce Dimensions and Workforce TeleStaff.
With its second acquisition in eight months, Passport is expanding in the northeastern U.S. It will look to Complus' 200 customers to improve its customer feedback operation while developing its offerings.
The Portland, Ore.-based company has announced new funding to market and expand its SaaS that gives cities in-depth data on micromobility operators on their streets via partnerships with many startups.
Technologies both mainstream and emerging promise to improve government service delivery. To reduce costs and increase efficiency, jurisdictions are working together to get what they need.
Two associations with expertise in government and mobility have jointly issued a document to answer cities’ questions about how to negotiate contracts with mobility companies, and what to do with the resulting data.
As concerns arise of international meddling in U.S. elections, nonpartisan nonprofit Protect Democracy has created a free Web app for secretaries of state to keep an eye on their voter rolls in case of hacking or tampering.
One of America’s longest-serving IT chiefs at the local level is moving from one D.C. suburb to another, bringing decades of experience and recognition to a new county government role in Maryland.
By folding Tellus Safety Solutions’ CAD-to-CAD communication software into a public safety platform used by over 5,000 agencies, CentralSquare aims to boost sharing between 911 centers around the country.
New technology developed by MIT Lincoln Laboratory creates 3-D images by scanning passersby with low-frequency radio waves, then applies deep learning to analyze anything that looks like a weapon.
The digital transparency company is building a network of website partners to disseminate fiscal data for every civic entity in the U.S., giving residents multiple avenues to see how their local governments are doing.
A faster, more affordable route to compliance with federal standards could make the gov tech market more accessible to thousands of software providers by giving them some of the credibility of a federal check mark.
The integrated-solutions provider has new funding from BV Investment Partners and plans for expansion, including more buyouts and products to add to its growing suite of tools for digital government.
Planned for release on GitHub this summer, a software development kit aims to supplement paper ballot systems to make them end-to-end verifiable. That could allow voters to verify for themselves that their vote was counted.
By combining NRC’s scientific surveys and database with Polco’s communication and dashboard capabilities, executives hope to develop a faster way for local governments to gauge public opinion.
A nine-month pilot project could yield new information on the best way for citizens and officials to communicate, and even a new model for cities to engage residents on hot-button issues in real time.
As Dude Solutions continues to sell Energy Manager alongside its other operations management programs, with service and support from NET, the company will set up a dedicated business unit for energy products.
Work Orders version 2 offers resource guidelines and tracking, activity streaming and progress updates via photos and communication to the SeeClickFix app, giving governments more tools to keep employees in the loop.
To reduce clutter and carelessness with e-scooters, companies are offering ways for users to report improperly parked or damaged scooters. Now, one company has released metrics showing the success of their initiative.
Republican Gov. Chris Sununu re-nominated former Democratic Gov. Maggie Hassan’s appointment from 2015, asking Goulet to focus on using digital government tech to improve services for citizens and businesses.
After the split from Socrata happens in June, Motorola Solutions will continue to support CrimeReports for the many agencies and websites that have come to rely on its open data for crime reporting.
A structural overhaul of CivicPlus’ old platforms, Engage 6 allows local governments to create content in one space and share it automatically across any other separate platforms or devices used by citizens.
Rich data, qualitative feedback, smarter maps and involved citizens lead to more successful projects and an ever-evolving platform, according to the citizen engagement company based in Boulder, Colo.
Cisco’s platform makes its first foray into 911 response through a partnership with Carbyne, allowing call centers to collect data from both 911 callers and government-owned Internet of Things devices.
The former Alaska CISO and Navy security specialist will head up cybersecurity operations for America’s fifth-largest city, drawing on experience with security operations centers, team building and program development.
Free maps of physical curb assets such as signs, paint lines and fire hydrants are available for neighborhoods in six cities, with more to come. Coord wants this to be a resource for urban planners and others.
Accela, Esri, Google, Microsoft and five others will be giving marketing advice, business development resources and mentorship to the 22 startups currently involved with STiR’s 16-week cohort, which concludes in May.
The public safety dispatch and records management company adds Callyo to its growing list of integrated partners, which also includes SPIDR Tech, Carbyne and RapidSOS.
Twenty startups, offering everything from drone surveillance to data analytics, communications, firearm sensors and X-ray software, will show off their wares for first responders at 10 free conferences through the year.
With FirstNet’s designated network in all 50 states and dozens of apps available in its catalog, the niche market for first responders originally envisioned by the 9/11 Commission has come to fruition.
Vehicle titles, birth and death certificates, tax credits and vehicle tags are the focus of four subsidiaries under Ownum, a holding company trying to make paperless blockchain solutions for government processes.
According to the former chief digital officer of Boston, one of the nation’s most ahead-of-the-curve cities in digital technology, the key to the future of high-tech government is cultural transformation.
Just one year old, Populus has raised $3.85 million to date and says it’s been enlisting a new client every week. Its platform collects data from shared scooters, bikes and cars to give to city planners.
In the midst of turnover and consolidations, Alaska’s Office of Information Technology is being led by a veteran of several state departments. Exactly what he has planned for state IT remains to be seen.
The new platform hopes to ease the workload for parole officers and inform smarter responses to parolee behavior by automating communications, notifications, data collection and other aspects of the probation process.
Silicon Valley’s gain is the Twin Cities-area’s loss as a respected project leader and strategic planner joins San Jose to tag team new projects with CIO Rob Lloyd. Jerry Driessen will serve as assistant CIO.
Despite announcing the move in November, Jonathan Reichental has turned down the offer from Oracle in favor of starting his own business. Oracle, meanwhile, is still searching for somebody to fill the position.
A partnership between two applications for law enforcement will move 911 dispatch services to the cloud, allowing responders to receive more data from connected devices and set up impromptu call centers as needed.
The company’s CEO cites restructuring while Cleveland media report the company is going out of business. An investor in the company said a 2018 acquisition might have created cash burn problems.
The former GovTech 100 company is still adding clients and functionality in an increasingly crowded market for government permitting software. Their bet to stand out includes simplicity and speed of deployment.
By combining some of the top SaaS providers in their respective fields with the clout and resources of a publicly traded company, GTY hopes to corner the market for widespread government adoption of cloud software.
Meet Chris DeRusha, Michigan's new chief security officer — a former White House adviser who has been working for the state for about a year. DeRusha got his start under CIO David DeVries, who has since stepped down.
As the San Francisco-based company tries to simplify and democratize the process of obtaining permits, it plans to open its platform and make its data and APIs accessible to potential clients and innovators.
A mobile app sends 911 a message with location and other personal data from connected IoT devices, automatically giving responders information in place of the user making a phone call.
Unisys, the Pennsylvania-based digital transformation company, has now released cloud transition software for the two biggest cloud companies, Amazon Web Services and Microsoft Azure, betting on managed services.
The company adds environmental health to its growing list of civic applications — which already included marijuana regulation, among other things — touting research and interoperability as keys to emerging topics.
As an add-on or standalone product, ProudCity Meetings aims to fill a simple niche overlooked by larger software providers: a public meeting tool for small governments that can’t afford huge enterprise systems.
CP Connect works with any online CMS or other communications channel of a citizen’s choice, including phone, text, email, social media or other websites.
Former FEMA Administrator Craig Fugate is now with a company called One Concern, whose existing tools for earthquakes and floods, and a third in the works for wildfires, create highly detailed maps of possible damage.
The merger between a global tech industry advocate and a locally focused professional development group will bring new resources to government IT decision-makers, with an early emphasis on counties.
One of the largest public-administration software providers, CentralSquare, has absorbed a new tool to help government clients address crumbling infrastructure with asset management software.
A former state comptroller and VP of fiscal affairs for the Hawaii Tourism Authority, Douglas Murdock is set to take over leadership of the state IT department from Todd Nacapuy, who stepped down to enter the private sector.
The New York-based procurement platform sends RFPs to a database of more than 100,000 vendors, most of which are new to the gov tech market, in an effort to ramp up the government's options.
David DeVries helped Michigan launch a statewide ERP system, move the state’s computers to Windows 10 and replace several legacy systems for multiple agencies. Now, with a new governor inbound, he's stepping down.
Gary Kovacs, who has held senior executive positions at AVG Technologies, Mozilla, Adobe and others, hopes to usher the government software company into a new era with speed and adaptability.
A new partnership between the software developer UrbanFootprint and a conservation group could help city planners and others decide where and how to build with minimal impact to natural environments.
As a police officer, detective, undercover officer, intelligence analyst and information officer of various departments over decades, Lonbom navigated the push toward more data-driven, collaborative government.
Exiting Chief Information Officer Suma Nallapati will return to the company where she started her IT career as a programmer in 1997, this time as its chief digital officer overseeing application delivery and digital strategy implementation.
Having spearheaded across-the-board upgrades for public tech in the city of Palo Alto, Jonathan Reichental will join Oracle as its global industries solution leader for gov tech.
Like it did for Sonoma County, Calif., after the Santa Rosa fire in 2017, the digital government platform was able to launch a customizable portal for evacuation, shelter, donation and other info in a matter of days.
The online platform pulls data so officials can make better decisions about how to prepare for, and respond to, disasters. It's working with Kansas City, Mo., to find neighborhoods at the greatest risk of fire.
Two people who worked on Illinois' project to vet blockchain for government uses have started their own company, aimed at solving the fundamental problem they kept running into in government: identity management.
The merger, announced Friday, includes continued support for the acquired company's software for administering the federal Women, Infants and Children nutrition program and is intended to accommodate new growth and more clients.
The data analytics company’s new software suites align problem diagnosis, countermeasure options and design. They also have a tool to expedite information sharing, to cut down on FOIA response time.
As much activity happens on the sides of streets every day, it's not easy to log the features of a curb. So a company backed by Sidewalk Labs — a subsidiary of Google's parent company, Alphabet — is looking to crowdsource the information with a new mobile app.
A text or a ping preceding lights and sirens could save lives.
RADAR helps users document damage and qualify for government assistance.
The cloud-based data platform aims to make record-keeping on close-call incidents easier for law enforcement.
ClearGov Budgets hopes to wean small governments off spreadsheets.