State and local government innovation offices are neither ubiquitous nor standardized. GT talked to veterans of four such agencies to get insight on best practices, lessons learned and what’s ahead.
More and more states are rolling out digital driver’s licenses, and experts see that trend continuing as federal standards take shape and citizens embrace an improved government experience.
From firefighting and social services to increased accessibility, public-sector agencies are using virtual and augmented reality to improve how staff train to interact with citizens — and it’s only the beginning.
Intentional or not, untrue information propagating on the Internet threatens democratic institutions and the public good. Emerging tech tools aim to help government combat the threat.
As governments navigate the return to in-person work — or not — leaders must make deliberate efforts to make sure staff feel engaged and valued regardless of where they’re working from.
Chief information officer Peter Wallace, who oversees central IT for Virginia Beach, Va., discusses responding to crises, working toward digital equity and the benefits of data sharing.