February 2001

Breaking The Access Barrier

While government hails the internet and automated information systems as a means for improving service delivery and boosting internal efficiency, information technology represents a double-edged sword for Americans with disabilities.

Family Values

After millions of dollars and years of effort, the federal government and states appear to be winning the war against deadbeat parents. Technology has proven pivotal in the struggle.

Going Public

Three GE executives bring public-sector thinking to North Carolinas Department of Health and Human Services.

Retrieving The Wreckage

When Alaska Airlines Flight 261 crashed off the coast of California, technology played a critical role in the combined investigative efforts of public, private and military organizations.


Leo Reaches Out

The communications pipeline for law enforcement will serve even more state and local users -- and perhaps their colleagues overseas -- as the FBI debuts its virtual private network.

Tech Focus

Enabling Technology

Amendments to the Rehabilitation Act of 1973 require all technology to be accessible to people with disabilities. What effect will this have on state and local governments and the technology they purchase?

Local Government

A Team Effort

A public/private partnership in Sunnyvale, Calif., results in a line of software designed to make e-government easier.


The National Technology Snapshot

A roundup of information technology news and events from each of the 50 states.

Point of View

Default Democracy

Default Democracy

The Word On

The Word on Access

The Word on Access

CIO Profile

CIO Profile

Norman J. Jacknis of Westchester County, New York


Paying Their Dues

Washington state hopes to cut costs by making billing information available to constituents online.


One Fell Swoop

Chicago takes the concept of a public/private partnership to a new level with CivicNet

Tech Challenges On The Reservation

Many American Indian tribes lack even the most basic telecommunications technology. Recently, the FCC has begun taking steps to remedy the situation.

Product News

Product News

Product News


GT Spectrum

Reports from the IT horizon