Breaking The Access Barrier
While government hails the internet and automated information systems as a means for improving service delivery and boosting internal efficiency, information technology represents a double-edged sword for Americans with disabilities.
After millions of dollars and years of effort, the federal government and states appear to be winning the war against deadbeat parents. Technology has proven pivotal in the struggle.
Three GE executives bring public-sector thinking to North Carolinas Department of Health and Human Services.
Retrieving The Wreckage
When Alaska Airlines Flight 261 crashed off the coast of California, technology played a critical role in the combined investigative efforts of public, private and military organizations.
Amendments to the Rehabilitation Act of 1973 require all technology to be accessible to people with disabilities. What effect will this have on state and local governments and the technology they purchase?
Norman J. Jacknis of Westchester County, New York
One Fell Swoop
Chicago takes the concept of a public/private partnership to a new level with CivicNet
Tech Challenges On The Reservation
Many American Indian tribes lack even the most basic telecommunications technology. Recently, the FCC has begun taking steps to remedy the situation.
Leo Reaches Out
The communications pipeline for law enforcement will serve even more state and local users -- and perhaps their colleagues overseas -- as the FBI debuts its virtual private network.
Paying Their Dues
Washington state hopes to cut costs by making billing information available to constituents online.
A Team Effort
A public/private partnership in Sunnyvale, Calif., results in a line of software designed to make e-government easier.