Karina Ricks had led the Pittsburgh Department of Mobility and Infrastructure since 2017. She is now working for the Federal Transit Administration as associate administrator for research, innovation and demonstration.
Answer: This one can.
This Issue's Top Stories
If you could build a brand-new government IT shop, how would you do it? From funding and staffing to governance and automation, leading CIOs talked about how they would approach the challenge.
Government chief information officers know that building an IT agency that can withstand any challenge means learning how to both do more with less and also exercise restraint when there’s a windfall.
The COVID-19 pandemic laid bare the essential yet complex role public transit plays in the lives of citizens. Experts say this is the moment to make it physically and financially more accessible to everyone.
More Stories from this Issue
Federal funding to help governments recover from pandemic-related losses is in no short supply, but state and local agencies must find new ways to track the flow of grant dollars and get the money where it’s needed.
A visual, data-driven look at the 52 winning counties in the 2021 Digital Counties Survey, from IT spending and CIO priorities to emerging tech and the future of workforce.
Public-sector IT budgets are facing unique, though not insurmountable constraints in the wake of COVID-19. CIOs consider the pros and cons of monetary flush times, and how to build a better future.
In his first year as Arkansas chief technology officer, Jonathan Askins brings his private-sector background to bear on state IT modernization, broadband and where the state stands in its ongoing data work.
A citizen-centric parking payment platform in Austin, Texas, that works with connected vehicles’ in-dash systems and better manages curb space is a lesson for other cities on how to power ahead.
More AI tools are becoming available to help recruit and hire new technology staff. They take some of the burden off management to find the right people and also reduce bias in the process.
SponsoredThe city of Santa Ana, Calif., has selected Clariti’s Building Permit Software to modernize its permitting, enforcement and inspections applications.
SponsoredThe benefits of a customer-centric strategy are not confined to private entities. The same holds for government agencies. Government entities at all levels can benefit by prioritizing citizens' needs and wants.
SponsoredConsider the big picture, listen to customers and don’t overlook the details.
SponsoredScaling compute and bandwidth is just one part of ensuring solutions work for government and the constituents it serves.
State and local governments are set to receive billions if the legislation passes, including funding to support cybersecurity, broadband, transit, roads, water and more. Here are the details.
GovQA, a company that makes software to help public agencies with records requests, has put out a report measuring the difficulty of the job over time, using data from its customers. Here's what they found.
Five years ago, a report from the municipal website builder OpenCities found many ways local governments needed to improve. Now a follow-up finds that they’ve improved in some areas, but still have plenty of work to do.
GovQA, which sells software to help the public sector handle public records requests, is putting out a quarterly index to benchmark how difficult the job is. By their measure, complexity has more than doubled since 2018.
The annual report from Search.gov, which aggregates statistics from searches performed on federal government websites, shows an increase in overall activity as well as several changes in topic interest.
Granicus, which has a wealth of data on the performance of emails sent from government to the public, has released statistics on which kinds of emails about the COVID-19 vaccines do best. Here are the big takeaways.
The nationwide communications network for public safety has come a long way since it started operating in 2018. New numbers from AT&T, the company hired to build out the network, illustrate how it continues to grow.
After Congress left state and local governments out of its massive pandemic relief package last month, new numbers are showing that employment in the hard-hit public sector has continued shrinking.
With little assistance from the federal government, state and local jurisdictions have shed hundreds of thousands of jobs. Now those trends have plateaued as vaccines make their way out to their first recipients.
There have been many success stories about government rapidly and effectively responding to the needs of the pandemic with technology. A new survey sheds some light on how the CARES Act helped make that happen.
A report finds that micromobility grew quickly from 2018 to 2019, though it remains concentrated in relatively few cities. Local governments have also found ways to curb problems such as improper parking and inequity.
The number of people working in local government continues to rise at a slow pace, and remains well below last year's level. However, the incoming administration has promised to prioritize state and local government aid.
In an attempt to identify availability, reliability and cost of high-speed Internet service across the state, Gov. Kathy Hochul on Monday announced the launch of a first-ever, in-depth statewide broadband mapping study.
This new piece of legislation, now signed by the governor as of Sept. 15, ultimately allows the Delaware Department of Transportation to share unidentifiable data with the public through its website.
The Indiana-based company may not be the most decisive provider in the industry, but it is one of the fastest-growing — now serving more than 100 communities, including Rochester, in eight mostly Midwestern states.
Portland, Maine, may use some of its $46.3 million in American Rescue Plan Act money to redesign two of its historic streets, Wharf and Dana. Several options are on the table, and the cost could be as much as $3 million.