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Through a new online portal that went live last week, residents can keep an eye on public works data — like the number of pothole work orders — as well as other data related to city operations.
A plan to modernize IT and better enable a work-from-anywhere posture in Santa Monica, Calif., served the city well when the COVID-19 pandemic reshuffled city services and how they are delivered.
The Big Easy isn’t the only city using chatbots to bridge equity gaps and provide more residents with the answers they seek on a 24/7 basis. Smarter chatbots are finding their places in public service.
It’s the first acquisition for ArchiveSocial, which stores public officials’ social media posts so they can be accessed later. It’s also the sixth gov tech acquisition to be announced or completed this month.
New Mexico Gov. Michelle Lujan Grisham has announced several upcoming changes to the Department of Workforce Solutions to improve technology capabilities in handling unemployment insurance claims and reducing fraud.
Last week, the Texas Department of Information Resources announced the relaunch of the state’s official website, texas.gov. The new design offers scalability for periods of high demand and a user-friendly layout.
Device owners statewide are encouraged to download an app that warns them about malicious links and apps and vulnerable Wi-Fi connections. User privacy has been a core tenet for the app’s design.
Amanda Daflos, the chief innovation officer for the city of Los Angeles, has stepped down from her post to accept an executive position at the Bloomberg Center for Public Innovation at Johns Hopkins University.
Utah Gov. Spencer Cox has named Department of Health Executive Director Rich Saunders as the state's first chief innovation officer. In his new role, Saunders will focus on improving responsiveness to residents.
Speakers at the Arizona Virtual Digital Government Summit examined how the pandemic tested existing digital infrastructure systems — and how it demonstrated the need for governments to evolve.
Plus, Baltimore unveils a new data dashboard related to traffic stops; a Tennessee accelerator pushes to boost tech companies in the state; New Mexico seeks to improve Internet access and more.
Former Ohio agency CIO Jason Sankey brings both public- and private-sector experience to his new role as CIO for the city of Atlanta. The city’s previous CIO, Gary Brantley, stepped down in November 2020.
The executive branch wants long-term telework options to boost and diversify state employee recruitment and a new all-in-one digital platform to streamline resident services — though funding is a point of debate.
At the virtual convening of the National Association of State Chief Information Officers this week, sessions looked ahead to improving how states will continue to serve agencies and citizens in a post-pandemic world.
During the 2021 Code for America Summit earlier this month, experts discussed lessons they have learned using data to guide resource allocation and intervention efforts while combating housing insecurity.