Agencies don't need to avoid social media, experts say, but they need to prepare for possible attacks.
The two states will battle for bragging rights for the best government application to serve citizens.
Arlington County, Va., Columbus, Ohio, and Mitchell, S.D., are considered "the best on the planet to teach us how we should go about planning the future."
The new system will allow riders to use debit cards, credit cards or PayPal to buy Muni tickets anywhere and at any time.
Could infectious disease surveillance systems that accurately track social media data inform early warning systems and outbreak response?
New York City and Asheville, N.C., have both adopted private clouds to provide disaster recovery services, with promising results.
The department's 'Opiniator' system lets drivers provide feedback instantly using their smartphone or other electronic device of their choice.
Cloud wins CJIS approval in Texas; Alabama implements hybrid cloud for HIX and Medicaid eligibility.
Five highly regarded government CIOs share their secrets to becoming trailblazers in government IT.
The integrated call control system improves the routing and handling of the 1 million emergency calls received every year.
New Fraud-Detection-as-a-Service continues to “learn” over time, uncovering the latest and emerging methods of fraud.
The objective is to bring the well-established trust of a physical driver's license into the online environment as a low-cost, readily available, highly reliable means of assuring that people are who they claim to be in an online setting.
Using an overhauled mapping app, citizens can access hundreds of police service calls, in addition to neighborhood disturbances, thefts, drug or sex offenses, and more.
The popular social networking service will allow public agencies to communicate with more than 42,000 neighborhoods to discuss crime and safety issues.
In 2013 alone, The Weather Company delivered more 150,000 weather alerts to two-thirds of U.S. adults -- and it now is targeting its reach to informing people of emergencies.
The marketplace gives government agencies an easy way to research, purchase and implement technology solutions and professional services.
Running a procurement system can be costly, but Michigan expects its new reforms will make the process less cumbersome and cheaper.
Governments are recognizing that sharing economy platforms can provide a vital link between needs and resources in times of disaster.
Climate researchers predict sea-level rise will eventually submerge 316 coastal cities in the U.S. How are government data center managers planning for the future?
Enabling change in library broadband starts with state and local governments seeing libraries as partners in achieving community-level goals.
Schools that have purchased Chromebooks versus iPads point to low cost and minimal maintenance requirements as the primary selling points.
Analytics will give the state's Department of Social Services data it can use to ensure benefits are being used as they were intended.
More states and cities are announcing “mobile-first” strategies, but what does that really mean?
In partnership with Xerox, Indianapolis created ParkIndy, a pay-by-phone meter system and app that's using predictive analytics to make parking more convenient and boost infrastructure revenue.
Structural monitoring utilizing highly accurate sensing devices can enable objective, precise and timely performance data on the condition of our nation's bridges.
To streamline processes and reduce energy use, the LAC+USC Medical Center became a main IT hub, hosting major applications for the other hospitals and clinics.
The state spent 11 years on what could be the nation's largest financial system upgrade. Roll out starts this week.
The Pennsylvania Health Department thinks a mobile app for EBT will streamline processes and encourage recipients to make healthier decisions when purchasing food.
Some states are implementing statewide systems while others are giving localities the lead and providing oversight and support.
Recognizing the increasingly critical role that information technology plays in the delivery of services, the Michigan Legislature recently appropriated $47 million annually for IT investment.
The Future of Cities Roundtable featured guest speakers who shared real-life examples of how technology is changing the way cities and communities offer services to citizens.
As the agency transitions from a fee-for-service model to a managed care approach, the new technology initiatives should help them improve business operations, and adopt and use national standards.
Dr. Pan says Assembly Bill 1559 can save a lifetime of debilitating problems for a child by properly diagnosing and treating ALD before its symptoms appear.
According to NASCIO's new report, there is a broad variance in the maturity of state planning, ongoing outreach and governance strategies around FirstNet.
The system, now in pilot phase, is expected to boost collaboration among providers while improving person-centered care across the state's 88 counties.
The organization was previously challenged with complications and risks associated with managing its contracts and other legal documents, often resulting in strained relationships with key vendors and increased costs of operations.
Fraud Detection as a Service is the latest in cloud-based tools that can help state agencies uncover increasingly sophisticated, computer-driven fraud schemes.
Chief privacy officers are common in the commercial world and at the agency level. Is there a role for a statewide CPO?
Near real-time data collected through the 311 app is available to the public 24 hours a day and is presented in visual format, so the public can quickly see what types of requests are coming in and where.
The province's new high-tech card enrolls people in an identity service that works for health -- and can one day work for any other program where people must be identified online.
Almost no one likes the procurement process. Here are some ideas for changing it.
Digital devices are changing the face of health care — finally.
Software-defined networking, which replaces traditional network hardware with software, is the latest technology buzz. But what potential does it have for government?
Radio system allows Monterey, Calif., CERT members to report damage assessments and keep the EOC directly in contact with different neighborhoods.
More government agencies are migrating major applications to the cloud, a move that offers multiple benefits. But some suggest caution.
The Presidential Innovation Fellows program combines the mass of the federal government with the velocity of cutting-edge innovators. What’s been accomplished since the program launched?
Five up-and-coming social media sites and applications government should keep an eye on.
Though the future of health care is cloudy given the many changes that will take place over the next several years, it's clear that technology will play a vital role in making the system more sustainable.
Statistics say mobile payments may soon replace credit cards and cash. Will government ride the mobile payment wave?
Can government act more like Silicon Valley when developing applications or services?
Left for dead after the rise of the Internet, kiosks are returning to government offices to augment recession-thinned staff.
A rise in the use of crowdsourcing by federal agencies may lead to faster solutions to perplexing challenges. But in order to reap the benefits, it has to be done correctly.
Budget belt-tightening has put the cost of 311 calls under a microscope. And while few cities would contemplate pulling the plug on these popular systems, many are looking for ways to rein in expenses.
Officials say FedRAMP will launch this year, removing a key obstacle to federal cloud adoption — and states may benefit too.
How agencies are stamping out the deal breakers that hinder big technology projects.
The Eastern District of Pennsylvania uses technology to identify and target criminals.
Indiana finds open source software is key to making one-to-one student/computer initiative a reality.
The All Alert system will replace the old method of distributing emergency warnings to the public.
Montgomery County, Md., used GIS and other applications to reinvent and improve its Emergency Operations Center.
A consortium of cities works to improve economic development efforts in Washington.
The Virginia Department of Transportation turns its Right of Way and Utilities Management System into a revenue-generating product.
Napa County, Calif., improves internal accountability using work force performance statistics.
Computerized grading helps Indiana cut cost of statewide essay tests.
Indiana delivers digitally certified driver records to county prosecutors.
San Diego Futures Foundation puts retired computers back to work in the community.
Maricopa County, Ariz., tests facial recognition technology in schools to identify missing children.
More state and local jurisdictions appoint GIS directors to oversee GIS at the enterprise level.
Syndromic surveillance system helps New York City detect and respond to disease outbreaks more rapidly.
New York City's Department of Probation replaced their expensive kiosks with cheaper, more effective ones.
The New York City Housing Authority implemented a rigorous and disciplined project management approach to guide IT projects.
Registering a new business in Utah now takes hours rather than months.
Colorado pilots the first pro se e-filing system for low-income citizens.
Seattle works to reduce the amount of packaging it receives with each new PC.
With security issues on the rise, several schools use GPS to track students.
Cities turn to GIS and other technologies to help track and maintain their greenery.
The environment may finally be right for rapid broadband deployment in rural areas.
A new method of CRT recycling may revolutionize the difficult process.
Virginia's new Dashboard system instantly shows the status of state transportation projects.
COMPASS is quickly becoming the single access point for all Pennsylvania social service programs.
Hiring new school employees in Florida is faster thanks to a new statewide digital fingerprinting system.
Virginia takes project management into its own hands.
The No Child Left Behind Act means huge changes in school data collection and reporting; some states are making diverse systems work together.
North Carolina identity management system improves security, saves money and promotes citizen self-service.
Wireless broadband proves key to city's revitalization.
Nation's first State Government Digital Archives stops electronic history from vanishing.